Condo

BOOK NOW for a Great GetAway! Sun~Sand~And Serenity!!!

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Clearwater Complex - Low density Clearwater complex is located on East Beach in Gulf Shores. The physical address is 517 East Beach Boulevard Gulf Shores. This complex is what we would call in the heart of it all and close to many great restaurants and shops
Balcony of Unit 7C - The large balcony features a table with seating for 6
Clearwater Pool
Clearwater Complex - Clearwater complex is located on East Beach Boulevard in Gulf Shores.
Clearwater - Clearwater is a low density building that offers plenty of parking, an outdoor pool, and an elevator for convenience.

Reviews

8.6 out of 10
Excellent
1 bedroom1 bathroomSleeps 6

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Gulf Shores, AL
  • Place, Gulf State Park
    ‪3 min walk‬
  • Place, Hangout Music Fest
    ‪16 min walk‬
  • Place, Gulf Shores Beach
    ‪16 min walk‬

Rooms & beds

1 bedroom (sleeps 6)

Bedroom 1

1 King Bed

Other Space 1

1 Single Bunk Bed

Other Space 2

1 Double Sofa Bed

1 bathroom

Bathroom 1

Bathtub or shower · Toilet

Spaces

Kitchen
Balcony
Dining area

About this property

BOOK NOW for a Great GetAway! Sun~Sand~And Serenity!!!

CLEARWATER Unit 7C:
Nestled directly on the sugar-white sands of East Beach, this charming and spacious 1 bedroom, 1 bath unit offers the ultimate Gulf front retreat for families, couples, or small groups seeking the perfect blend of comfort, convenience, and unforgettable views.
Step inside and be greeted by an open-concept living area designed for relaxation and togetherness. The expansive living area features plenty of seating, including a sleeper sofa, ensuring every guest has a comfortable spot to unwind.
Whether you’re whipping up a sunrise breakfast or hosting a family dinner, the fully equipped kitchen sparkles with granite countertops and modern appliances—including both a Keurig and standard coffee maker for your morning brew. A dining area for four and a breakfast bar with two extra seats means there’s ample room for everyone at the table.
At day’s end, your private sanctuary awaits in the spacious bedroom, outfitted with a luxurious king bed, plenty of storage, and a TV for late-night movies. Hallway-built bunk beds provide a fun and cozy hideaway for kids or extra guests, while the living room sleeper sofa brings total sleeping capacity to six. The well-appointed bathroom is accessible both from the bedroom and hallway for ultimate privacy and ease—featuring a tub/shower combo, single vanity, and plush linens to make you feel right at home.
When you’re ready for adventure, step outside to enjoy Clearwater’s sparkling outdoor pool, stroll along the private boardwalk to the beach, or savor a sunset barbecue at the community grilling area with covered seating.
Perfectly located minutes from premier shopping, dining, and the famous Gulf State Park Pier, this getaway is your launchpad for endless fun and relaxation along Alabama’s Emerald Coast.

Clearwater is centrally located between Mobile & Pensacola Airports. Biloxi, MS Casinos are only 2 hours away!

Area attractions close by are:

* OWA—12 miles
* The Hangout—0.8 miles
* The Wharf—7.6 miles
* Waterville USA—1.6 miles
* Tanger Outlet Mall—10 miles
* Mobile Airport (MOB) —70.2 miles
* Pensacola Airport (PNS) —36.1 miles
* Gulf Shores Sportsplex—6.4 miles
* Orange Beach Sportsplex—8.5 miles
* Craft Farms—5.6 miles
* The Peninsula Golf Course—7.3 miles
* Kiva Dunes—14.8 miles
* The Fort @ Ft. Morgan—22.9 miles

This Property Managed by Luna Beach Properties, LLC

IMPORTANT INFORMATION REGARDING CLEARWATER UNIT 7C:

*AGE: There is a strict minimum age requirement of 25 to book this property.

*COMPLEX AMENITIES: Beach Front Balcony, (1) Elevator, Outdoor Communal Pool, Outdoor Communal Grill, WIFI

*PARKING: This complex offers onsite parking for 1 vehicle. Your vehicle must have a parking pass filled out completely and the pass must always be visible to avoid being towed. Clearwater has limited parking, therefore only (1) parking pass is included in your reservation. No additional passes can be purchased. Luna Beach Properties will have the pass inside your unit on the kitchen counter upon arrival. Trailer/ motor home parking is prohibited.

*PETS: This property is NOT a pet friendly property. Any evidence of a pet being on site will result in immediate eviction and possible extra charges if damages occur.

*MONTHLY RENTALS: This property is available for monthly rentals at certain times of the year. Ask the reservationist for details regarding monthly rates and fees associated with monthly rentals.

*CANCELLATION: In the event you have to cancel we will work with you as much as possible, however we do have a Cancellation Policy in place. Cancellation must be more than 30 days prior to arrival date and submitted in writing directly to our office email, , to receive a refund of all monies paid minus your processing fee. Please refer to your Rental Agreement to review the full policy.
Our prices include all fees. No hidden fees.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 398601vb
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

About the area

Gulf Shores

Located in Gulf Shores, this condo is in the city centre and on the beach. While the natural beauty of Gulf Shores Beach and Gulf State Park can be enjoyed by anyone, those looking for an activity can explore The Wharf. Looking to enjoy an event or a game while in town? See what's happening at Orange Beach Tennis Center or Foley Sportsplex.
Map
Gulf Shores, AL

What's nearby

  • Gulf State Park - 3 min walk - 0.3 km
  • Hangout Music Fest - 16 min walk - 1.4 km
  • Gulf Shores Beach - 16 min walk - 1.4 km
  • Gulf State Park Fishing Pier - 16 min walk - 1.4 km
  • Orange Beach Beaches - 16 min walk - 1.4 km

Getting around

  • Pensacola, FL (PNS-Pensacola Intl.) - 64 min drive

Restaurants

  • ‪The Hangout - ‬20 min walk
  • ‪The Catch - ‬2 min drive
  • ‪Pink Pony Pub - ‬3 min drive
  • ‪Sunliner Diner - ‬19 min walk
  • ‪Picnic Beach - ‬2 min drive

Frequently asked questions

Does BOOK NOW for a Great GetAway! Sun~Sand~And Serenity!!! have a pool?

Yes, this property has a pool.

Is BOOK NOW for a Great GetAway! Sun~Sand~And Serenity!!! pet-friendly?

No, pets are not allowed at this property.

How much is parking at BOOK NOW for a Great GetAway! Sun~Sand~And Serenity!!!?

On-site parking is available at the property.

What time is check-in at BOOK NOW for a Great GetAway! Sun~Sand~And Serenity!!!?

Check-in begins at 4:00 PM.

What time is check-out at BOOK NOW for a Great GetAway! Sun~Sand~And Serenity!!!?

Checkout is at 10:00 AM.

Where is BOOK NOW for a Great GetAway! Sun~Sand~And Serenity!!! located?

Located in Gulf Shores, this beachfront condo building is in the city centre and within a 5-minute walk of Gulf State Park and Gulf Shores Beach. Wade Ward Nature Park and Gulf Adventure Center at Gulf State Park are also within 15 minutes.

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 36 out of 60 reviews
Rating 8 - Good. 12 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

8.6/10

Cleanliness

9.0/10

Check-in

9.2/10

Communication

9.6/10

Location

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Monica H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing stay

Accommodations were outstanding!
Stayed 3 nights in Jun 2022
Response from VrboOwner on 25 Aug 2023
Monica, We are so glad you had an amazing stay! Thank you for the excellent review. We hope you will come be our guest again soon. Be sure to mention the "loyal guest discount" that will now be applied to all future bookings you make with us. Sincerely, Luna Beach Properties, LLC
Verified

4/10 Poor

Stephen M.

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
The check in part was a nightmare honestly. Directions said key would be in a lock box in the EAST stairwell. Well it’s not it’s actually in the WEST stairwell. I have no way of contacting the office on the weekend and just got lucky I checked the west side after15 minutes of trying the wrong lockbox in the wrong stairwell gian finally and found the correct lockbox. The directions need to be updated. The people in 7D were a bunch of drunk college kids on spring break that had music shaking the walls my last 2 days. They were polite but I had to go beat on their door multiple times to have them quiet down. That’s just disrespectful 4/10 likely won’t be back
Stayed 4 nights in Mar 2026
Response from VrboOwner on 17 Apr 2026
We are terribly sorry for your issue at arrival with the information regarding the lockbox. We researched your issue and found that the arrival information DID have a typo in 1 location of the information but had you read a little further, it explains the exact location of the lockbox and the code to retrieve the key. This issue has been corrected to help all future guests know exactly what to do at arrival. All of our contact information is also included on all documentation that was emailed to you from our office and had you called or communicated with us directly, we would've been happy to assist you with the location of the lockbox and all other issues you mentioned. The loud noise and disturbance that you received from other guests should've been reported to us as well as the police, so that you could've enjoyed your stay to the fullest. We hate you feel you had no other option but to just deal with it on your own as we would've been happy to assist with all of these issues with a simple phone call or text communication to our office. We do hope you will decide to give us and this great property another try by coming to be our guest again soon. Thank you! Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Dallas R.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Nice place. Had issues with the elevator for part of the stay, but I’m sure that isn’t the norm.
Stayed 5 nights in May 2025
Response from VrboOwner on 27 Jun 2025
Dallas, Thank you for your excellent rating and review of your stay with us in this great property. We are so happy to know you had a 5 star experience even though there were elevator issues during your time here. Issues such as elevators are completely beyond our control, however we do the best we can once the issue is reported to us, to get a technician on site to have the issues corrected and remedied quickly. We hope you will come be our guest again soon to take advantage of the discount we offer all of our loyal, returning guests. Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Lindsay T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fun Family Friendly

Overall the property was clean and a good location. My family enjoyed our time here.
Stayed 6 nights in Jul 2022
Response from VrboOwner on 25 Aug 2023
Lindsay, Thank you so much for your 5 star review. We hope you will come be our guest again soon! Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

john d.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful vacation

Excellent location. Beautiful views. place was very nice and bed was comfortable.
Stayed 10 nights in Oct 2019
Response from VrboOwner on 25 Aug 2023
John, Thank you so much for your 5 star review! We are so glad that you enjoyed your stay and hope you can return again real soon. Sincerely, Luna Beach Properties, LLC
Verified

8/10 Good

Stacy F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Extremely convenient location

Very impressed with the location of the condo. The beds were a bit uncomfortable and the sleeper sofa was extremely worn and unusable. It was better suited for a family with small children and not teenagers.
Stayed 4 nights in Jul 2025
Response from VrboOwner on 22 Jul 2025
Stacy, Thank you for your awesome rating despite the issues mentioned regarding the beds. We would agree the built in bunks located in this unit are traditionally more suited for smaller individuals and are perfect for children. We hope you will come be our guest again soon to take advantage of the discount we offer all our loyal, returning guests. Sincerely, Luna Beach Properties, LLC
From a partner site

10/10 Excellent

Carrie W.

May 2015 Stay

We have really enjoyed our stay. It is very quiet here and relaxing.
Stayed 3 nights in May 2015
Response from VrboOwner on 25 Aug 2023
Carrie, Thank you for your great review! We hope you can return and be our guest again soon. Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Carter L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Labor Day Weekend Trip

We had a great girls weekend trip! Close to everything, beds were comfy, and the view was great!
Stayed 3 nights in Aug 2019
Response from VrboOwner on 25 Aug 2023
Carter, Thank you so much for taking the time to give us such a great rating!!! We are so glad you enjoyed your stay and are hoping you can come for a return visit real soon. Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Debra R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Vacation 2022

Great place to stay! Was Quiet And clean and just as promised!
Stayed 3 nights in May 2022
Response from VrboOwner on 25 Aug 2023
Debra, Thank you so much for your excellent, 5 star review! We are so glad you found this unit to be just as promised! We look forward to you returning to be our guest again soon. Be sure to mention you stayed with us before so we can apply a loyal guest discount to your bookings. Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Amberly S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place

This condo was cozy and quaint. Had a blast. Hope to come back next summer!!!
Stayed 3 nights in Jun 2022
Response from VrboOwner on 25 Aug 2023
Amberly, Thank you so much for giving us and this unit such a rave review! We are glad you enjoyed your stay and are already planning your next trip. Be sure to mention being a previous guest so we can apply your returning guest discount to all future bookings. Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Brandi R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Quaint Little Place

The condo was cute & quaint. It is perfect for a couple or a small family.
Stayed 6 nights in Apr 2023
Response from VrboOwner on 2 Oct 2023
Brandi, Thank you for your excellent review of your stay with us in this great unit. We are so glad you had such an awesome stay, and hope you will come be our guest again soon. We offer all returning guests a discount on all future bookings, so be sure to mention it when securing a property with us in the future. Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Kandeth F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect location, right on the Gulf!

This property was neat and tidy. There is everything you need to cook meals and sleep comfortably. Within walking distance of numerous restaurants and shops We would definitely stay here again
Stayed 9 nights in Apr 2021
Response from VrboOwner on 25 Aug 2023
Kandeth, Thank you so much for your excellent review of your stay with us in this great property. We appreciate you sharing the details of the experiences you had during your stay with us and hope you can return and be our guest again real soon. Make sure you mention the returning guest discount when booking any property with us. Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Erinn M.

Liked: Cleanliness, check-in, location, listing accuracy

Will come back

Great place and location. Had everything we needed! We will be back!
Stayed 4 nights in Jun 2021
Response from VrboOwner on 25 Aug 2023
Erinn, Thank you so much for your excellent 5 star review of your stay with us in this great property! We hope you can come back and be our guest again soon. Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Janet M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful

The property was well taken care of and quite quiet.
Stayed 31 nights in Jan 2022
Response from VrboOwner on 25 Aug 2023
Janet, Thank you for letting us know with 5/5 stars how much you enjoyed your stay in this great property. We thank you for taking the time to give this property such a great rating and hope you will return to be our guest again soon. Sincerely, Luna Beach Properties, LLC
Verified

8/10 Good

Brittney K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

Affordable, easy check in, clean, quiet. Loved the large balcony and location. The only one small complaint is the pull out couch bed was very uncomfortable and no sheets were provided. Thank you! We'll be back!
Stayed 3 nights in Jun 2022
Response from VrboOwner on 25 Aug 2023
Brittney, Thank you for your great review of your stay with us at this wonderful property. We are so glad you had an enjoyable stay despite the uncomfortable sofa sleeper. We hate to hear you did not have sheets for it as we would've happily had some delivered had we been made aware during your stay. Be sure to mention being a previous guest when booking with us again as you are now entitled to a discount on all future bookings we manage. Thank you again for the great review! Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Erica W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Beach View

Easy to book with plenty of email confirmation and easy to manage site. Very clean with no issues and loved the easy access to the beach! Waking up every morning on the balcony with such a beautiful view, was a bonus!! Will be staying here again for sure. Property manager was very sweet and pleasant.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Dawn B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Gulf Shores get away

We enjoyed our visit to Gulf Shores and this property. No issues at all with the property, it was just as described in the listing. The access to the beach was perfect. The building was a smaller building which was nice, it wasn't noisy or crowded at the pool. Parking was easy and it was close to several restaurants and shops.
Stayed 4 nights in Aug 2021
Response from VrboOwner on 25 Aug 2023
Dawn, Thank you for your excellent review and for the incredible details you shared of this great property. We are so glad you had such an enjoyable stay and look forward to you returning to be our guest again soon. Sincerely, Luna Beach Properties, LLC
Verified

4/10 Poor

Lea Ann R.

Liked: Communication, location
Disliked: Check-in, listing accuracy
Great beach front location. Unit needs some updating as doors and trim were dirty and worn. The “real key” versus having a coded door lock was a pain. Photos of the inside showed 2 additional accent chairs and a coffee table but reality - there was just a sofa with no other seating options besides dining room chairs, and no ottoman or coffee table. Bedroom had carpet that was still wet upon our arrival from being steam cleaned. The unit smelled of vomit due to the wet carpet. The carpet eventually dried, which did lessen the smell. Beachfront was very nice, and east beach access from the condo.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Lisa C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Loved it

Cute little place perfect for a couple. Only thing wrong was the washer leaked
Stayed 6 nights in Sep 2023
Response from VrboOwner on 5 Oct 2023
Lisa, Thank you for bringing this matter to our attention. We have a new unit ordered and it will be installed on Wednesday, October 11th. We are so glad you did not allow this minor issue to prohibit you from an enjoyable stay. We hope you will come be our guest again soon to take advantage of the discount we offer all returning guests. Sincerely, Luna Beach Properties, LLC
Verified

6/10 Okay

Julie G.

Liked: Communication, location, listing accuracy

Clearwater 7c

Beautifully decorated. Quiet beach during our stay. Issues were door wouldn't latch properly- had to lock deadbolt every time to get door to stay shut and bed had trash/sand/dirt in it like someone had been it in with shoes on :(
Stayed 3 nights in Apr 2021
Response from VrboOwner on 25 Aug 2023
Julie, Thank you for informing us of the issues you experienced during your stay in this property. Since Hurricane Sally blew through our area we have been working to get things back to some sort of normalcy. The issue with the door is one thing the property manager has been working to resolve and they actually thought they had it fixed until we got your review. I will be bringing this matter to their attention again since it is an issue the association will have to handle. As for the sheets, we would've like to know this issue right away and would've gladly sent housekeeping to correct the issue with your sheets. Please know this is a matter we do not take lightly and will be handling this issue with our housekeeping staff. We do hope that despite these issues, that you were able to have an enjoyable stay and that you will consider returning to be our guest again soon. Sincerely, Luna Beach Properties, LLC
Verified

6/10 Okay

Mike E.

Liked: Communication, location, listing accuracy

Enjoyable Beach Time

Overall, our stay was good. The unit was nice and the view was great, but the dining table had a coat of sand on it. Three of the four juice/old fashion glasses in the cupboard were dirty. Be warned, the walls are thin.
Stayed 4 nights in Aug 2022
Response from VrboOwner on 25 Aug 2023
Mike, We are very saddened by your poor review of your stay with us in this great unit. We are terribly sorry for the condition of the table and the glasses and wish you would've allowed us the opportunity to assist with these issues. Although these items should've been addressed prior to your arrival, we would've happily made arrangements for housekeeping to get these items handled quickly for you. We are so glad to know your overall stay went well and you enjoyed some items about this property. We do manage several units along the coast so we hope you will at least give another property we manage a try in the future. Be sure to mention the returning guest discount that we will apply to all of your future bookings you make with us. Sincerely, Luna Beach Properties, LLC Sincerely, Luna Beach Properties, LLC
Verified

8/10 Good

Stephanie D.

Liked: Check-in, communication, location, listing accuracy

Girls Vaca

The condo was somewhat dated and needed a deep cleaning. The comforter needs replacing as well as the couch. The door locks were very tricky to get to lock. We only slept there so it was adequate for the 3 of us
Stayed 3 nights in Aug 2023
Response from VrboOwner on 31 Aug 2023
Stephanie, This unit is currently undergoing some renovations. Be on the lookout for some new photos by the fall. We are so glad that despite the items mentioned in your great review that you were able to have an enjoyable girls trip. We hope you will come be our guest again soon! Sincerely, Luna Beach Properties, LLC
Verified

10/10 Excellent

Ashley B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Location, Great room!

We thoroughly enjoyed our stay at Clearwater! Everything was just as described! Perfect location! Our only complaints were the shower head was terrible, it made it very hard to wash my 4 year olds hair. The only other complaint was there was no TV remote so we couldn’t turn the volume up or on our case down… or turn the TV off. They were small things that didn’t really affect our stay and we still enjoyed it thoroughly! Would book again!
Stayed 5 nights in Jun 2021
Response from VrboOwner on 25 Aug 2023
Ashley, We thank you for the excellent review despite the issues you had with the shower head and the TV remote. We could've sent maintenance to the rescue had we known while you were here. Next time please contact us for these minor issues so we can make your stay more enjoyable. We look forward to you coming back soon to be our guest again. Sincerely, Luna Beach Properties, LLC
Verified

8/10 Good

ITZ_CRZY

Liked: Cleanliness, check-in, communication, location, listing accuracy

Loved it condo but not the company behind it

The overall stay and the condo itself was fantastic and we had an incredible time, however mid trip i received a call saying a internet provided needed in the condo to change the router and for us to put the spare key in the lock box for them to get in if we weren't there, we did it, i made sure it was locked and everything and then on the final day when we tried to leave someone had gotten into the lock box and took the spare key it wasnt force open or anything so someone with the code had to have opened it, i call the property company we rented to and let them know and they said we lost it so we have to pay for it and then charged me 105 for the missing key, then as were leaving we noticed a group of 3 people with cleaning supplies walk into the room we were in even though it was locked to clean, so pretty sure they scammed me out of the 105, i recommend the room itself but i suggest keeping both keys on you no matter what they tell you
Stayed 4 nights in Jul 2025
Response from VrboOwner on 8 Aug 2025
Coty, We are happy to know you had such an enjoyable stay and are terribly sorry about the key situation. We do make sure we cover this information regarding lost keys in the rental confirmation as well as the arrival information we provide to each guest. We hate that you feel like this was a scam but ensure you it is not something we do just to make extra money. We honestly wish we never had to deal with keys and that every lock on every property offered a code. It would make things easier for everyone. We hate you feel that you were scammed but we assure you that was not the case. We hope you can understand this is policy and not a scam for us to collect the amount owed for lost keys. Keep in mind we offer a discount for returning guests and hope you will come be our guest again soon. Sincerely, Luna Beach Properties, LLC
From a partner site

2/10 Terrible

Zachary P.

September 2022 Stay

I stayed in room 7C. The room itself was very nice but that was the only thing nice about this place. The day before I was scheduled to check in I get an email stating that the building is under construction (which wasn’t enough of a notice to find somewhere els). The pool was trashed, everyday of my stay I was woken up by maintenance men beating on my door telling me they needed to get in to finish work, also woken up by people who wasn’t staying there just using the parking lot. Absolutely no staff works at the building. Me and my family felt very unsafe staying there. In the future, if this is the only place with vacancy I can assure you we will not be taking a vacation. Absolutely awful place.
Stayed 4 nights in Sep 2022
Response from VrboOwner on 25 Aug 2023
Zachary, We are terribly sorry you had such an awful experience during your stay with us in this great property. We sent out emails to every guest on August 20th, which is when the information was released to us regarding the construction project at this complex. You called our office the day before your arrival stating that you had just located the email from us in your SPAM folder. We do not feel it was our fault that you did not receive the email until the day before you were set to arrive. In the email, we gave every guest the option to move to another property (if available) and we also offered guests a refund if they chose to cancel. You also informed us that some of the knocks on the door during your stay were from other guests in the building asking you to jump their vehicle as they were experiencing a dead battery in their vehicle. This is something completely out of our control as we did not send them to knock on your door, nor did we tell them to come to your unit. We really are very sorry for the construction frustration that you endured during your stay, however we did our best to alert every guest booked in this property of the situation and were prepared to accommodate each guest accordingly. Sincerely, Luna Beach Properties, LLC

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