Castle L5 Oceanview Double-loft with pool, beach access, gym. tennis, free parking!

Thank you so much for your lovely review! We’re thrilled to hear you had such a great stay and that you enjoyed the balcony — it really is a special spot. I’ll be sure to pass your kind words along to Claudia. We’d love to welcome you back anytime!

Thank you for your feedback. We're glad you appreciated the great location, but we're truly sorry that your experience did not meet your expectations. We sincerely apologize for the maintenance issues you encountered, including the air conditioning, lighting, shower, and the condition of the bathroom. These concerns are not representative of the experience we strive to provide. Our maintenance team has been notified and is addressing each of the issues you mentioned, including the loose tiles, cabinet repairs, and mold treatment. We regret that these issues led you to stay elsewhere. Guest comfort is very important to us, and we appreciate you bringing these matters to our attention so we can continue improving the property for future guests.

We appreciate your honest review and are glad you found the stay to be a good value! It’s true — while the building has its quirks, we’re happy to offer a comfortable, budget-friendly option right by the beach. We totally agree that valet can get busy during peak times, and we appreciate your patience with that. Thanks for recommending us and for keeping a great attitude. We’d love to welcome you back anytime!

Thank you for your feedback — I’m very sorry to hear about the issues you encountered during your stay. A leak above the shower is absolutely unacceptable, and we would’ve sent maintenance right away had we known. We’ll have our team inspect and repair it immediately to ensure it’s resolved for future guests. I also appreciate your note about the sheer curtains — we’ll evaluate options to improve privacy and comfort. Your comfort is a priority, and I truly regret that this impacted your stay. Thank you again for bringing it to our attention.

I’m very sorry to hear that your stay didn’t meet expectations and that you encountered multiple issues in the unit. We sincerely apologize for the maintenance and linen shortages — that’s not the level of comfort or service we aim to provide. Your comments about the shower, outlets, and towels are being shared with our housekeeping and maintenance teams so we can address them immediately. Regarding the building itself, we understand that older properties can sometimes carry challenges, and we’re actively working with building management to improve the common areas. I truly regret that your experience was not what you had hoped for. We appreciate your feedback and will use it to do better moving forward.

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are very happy to know you had a great experience. We hope to welcome you back again soon! 😊

Thank you so much for the 5-star review! ⭐️⭐️⭐️⭐️⭐️ We’re delighted to hear you had a great stay. You’re always welcome back anytime! Best regards, Blu

Thank you so much for your 5-star review! We’re thrilled you enjoyed your stay and hope to welcome you back soon.

Thank you for your feedback! We’re happy to hear that you enjoyed the location and that our communication met your expectations.