I am a student who was looking for somewhere to stay for a month. Anabelle was able to accommodate me and found me another rental property outside of VRBO. That being said, I did not stay in this specific property. Keep this in mind when reading this review. The new place had a similar layout and even had a newly remodeled kitchen. However, as soon I entered the unit I was assaulted with the smell of cigarette smoke. Anyone who has been in the residence of a smoker knows the smell infiltrates the furnitures, the walls, the vents, etc. Anabelle was able to get me a mattress protector and sent in cleaners. The cleaners used very strong smelling chemicals which only worsened the cigarette smell. After 4 days of trying to manage with the smell, I asked Anabelle to find me other accommodations as the unit was unlivable for me, a nonsmoker. She was unable to do so. I then asked for a partial refund for the remainder of my “lease” and this request was denied. I tried to set up a meeting in person to discuss but was completely blown off. I had thought we were meeting at the property at a certain time so I was calling to see where she was and if she was even coming. when I tried calling multiple times, she never answered the phone. She finally responded to my text to say I was harassing her with my calls and texts. I am now out almost 2000. I do not recommend renting from her at all, especially for a longer stay. There should be advertisement saying someone smoked in the unit.