Elegant and Roomy at Condado Beach, Just a Few Steps to the Beach

Thank Ondina for your review. The fridge has filtered water and ice.

Thanks Arhur. I strive to provide the best experience and the best value.

Devie, Thank you for your review. I nice to hear from you as you did not sent messages or feedback during your 8 nights stay. The unit is a preferred listing in all major platform. I'm a superhost (premier) with more than 15 year providing short rental service. Most guests rate the unit with 5 stars as they review the information provided in the listing and they ask question when necessary. The unit is not listed with dishwasher. The laundry is a standard bottom water and top dryer as shown in the photos provided in the listing. This is the first time in ten year someone make a comment about the laundry setup. The unit does include one hair dryer and outlet for it as this is a family unit or for friends sharing. Pots and pans are changed constantly as due to the improper usage they have during reservations. I just replace them.

Hi Lizzette, Thank you for the review. would like to clarify and respond on some of your comments. The apartment is in the ground floor, It have two entrance. One entrance is direct to the parking and to the back door. The back door does has a. normal /Master lockbox that most short rental use. The front door has a smart lock with access with a code. I do provide detailed information for check in but it is up to the guests to do a minimal due diligence and read the information provided. Then it is easy to blame the owner when arriving unprepared. There is not flooding. The high tide only during this mont of the year go up the street due to the damaged caused by Hurricane Maria to the mangrove. The USA Corp of Engineer own the area as it is a natural reserve. They did provide a plan to repair the Mangrove line. We are waiting for the implementation. Again, the issue is at the end of the street and there is not flooding in the building. The unit has a big water heater tank wich is the same for all bathroom and kitchen. The father bathroom is the en-suite. The guest bathroom is in between. It is does not make sense it does not get hot, I checked and the temperature is within the recommended code. It can not be raise to avoid burns. I do provide extra battery in case any of the remote control and devices run our. The guests did not ask me in advance and bought a very expensive pack of battery. I did reimbursed the money but the was a lack of good communication beside not reading the information provided. The unit does have a power backup up which is rare for a unit of this range of nightly rate. The power backup support the lighting in all rooms, the fridge and power outlets. Anyway, the guests did not experience any power failure. And yes, there are units in the area with full power backup with nightly rates 3 or 4 times the rate of this unit. Please checked all the reviews and contact me if you still have any question or concern. I would be delight to explain and provide the information. My goal is to offer the best experience accordingly to the amenities included for this unit. Regards, Ray

Thanks for the review and I am glad you enjoyed like many others. I strive to offer the best experience. We do not rent the apartment back to back to take the necessary time to clean, disinfect and have it ready for the next guest. All linen and towels are replaced with every rental and All food and/or left over are disposed to avoid conditions to attract any bug. But I cannot control what happen during the guests rental as some do not remove trash, have food residues, sugars, juice on the kitchen counters and other surface.