Skip to main content
Cabin

Black Diamond Lodge by Destination Big Bear : Near Bear Mountain! Spa! Wifi! Views! BBQ! DirecTV! Master Suite!

Photo gallery for Black Diamond Lodge by Destination Big Bear : Near Bear Mountain! Spa! Wifi! Views! BBQ! DirecTV! Master Suite!

Unclassified image, 1 of 45, button
Property video
Unclassified image, 2 of 45, button
Unclassified image, 3 of 45, button
Unclassified image, 4 of 45, button

Reviews

9.2 out of 10
Wonderful
3 bedrooms2 bathroomsSleeps 7

Popular amenities

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Outdoor space
  • Barbecue grill
  • Fireplace

Explore the area

View in a map
Big Bear Lake, CA
  • Place, Big Bear Mountain Resort
    ‪2 min walk‬
  • Place, Bear Mountain Express Lift
    ‪3 min walk‬
  • Place, Bear Mountain Golf Course
    ‪5 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪72 min drive‬

Rooms & beds

3 bedrooms (sleeps 7)

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed

Bedroom 3

1 Single Bunk Bed

2 bathrooms

Full Bath

Toilet · Shower only

Full Bath

Toilet · Shower only

Spaces

Deck or patio
Kitchen
Balcony
Separate dining area
Dining area

About this property

Black Diamond Lodge by Destination Big Bear : Near Bear Mountain! Spa! Wifi! Views! BBQ! DirecTV! Master Suite!

Welcome to Black Diamond Lodge, a charming single-level cabin designed for both winter adventures and summer relaxation. Located just a 5-minute walk from the Skyline and 2N10 trailheads for hiking and mountain biking, and at the base of Bear Mountain Ski Resort, this lodge offers breathtaking views and easy access to all Big Bear has to offer.

★★ HIGHLIGHTS ★★

✓ Prime Location: 5-minute walk to hiking and biking trails, base of Bear Mountain Ski Resort.
✓ Capacity: 3 bedrooms, 2 bathrooms.
✓ Relaxation: Hot tub, Foosball table, pet-friendly, charcoal & propane barbecues.
✓ Living Area: Cozy wood-burning fireplace, flat-screen TVs, DVD player.

★★ Living Area ★★

✓ Open Living Room: Comfortable sofa, wood-burning fireplace, and cable TV with DVD player. Enjoy a game of Foosball while relaxing with family and friends.
✓ Fully Stocked Kitchen: Modern amenities including a dishwasher, gas stove, large stainless steel refrigerator, and counter seating at the island. An expansive log dining table provides rustic charm with seating for 6.
✓ Outdoor Space: Large back deck offering panoramic views, propane and charcoal barbecues, and a hot tub overlooking the slopes.

★★ Bedrooms ★★

✓ Master Bedroom: Spacious king bed, TV with DVD player and cable, attached bathroom with double sinks and a large tub.
✓ Bedroom 2: Cozy queen bed with a rustic feel.
✓ Bedroom 3: Solid log bunk bed with twin over full, TV with NFL package, and DVD player.

★★ Bathrooms ★★

✓ Master Bath: Attached to the master bedroom, featuring double sinks and a large tub.
✓ Full Bath: Conveniently located in the hall.
✓ Laundry: Washer and dryer for your convenience.

★★ Additional Features ★★

✓ Entertainment: Foosball table, flat-screen TVs, DVD player (No cable in bunk bed room).
✓ Comfort: Wood-burning fireplace, central heating.
✓ Kitchen Essentials: Fully stocked kitchen with a dishwasher and coffee pot.
✓ Pet-Friendly: Welcoming to furry friends.
✓ Convenience: Linens and towels provided, front-loading washer and dryer.

★★ Black Diamond Lodge offers a blend of modern comforts and rustic charm, with high-quality interior design, newer furniture, and updated fixtures. Enjoy your stay in this beautifully appointed cabin and make unforgettable memories in Big Bear! ★★
2025-1467 ||Permit Number #2025-1467|| Important: Dear Traveler, you will be charged with USD 200 in case you include a Pet in your reservation as a Refundable Damage Deposit for Pets.
Our prices include all fees. No hidden fees.

Add dates for prices

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Open Floor Plan
Open Floor Plan, Perfect for Large Families. EV Charging Station on site
Big Bear Central
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
10.0 out of 10, Exceptional, (146 reviews)
Open Floor Plan, Perfect for Large Families. EV Charging Station on site

House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
default

Children

Children allowed: ages 0–17
default

Events

No events allowed
default

Pets

Pets allowed
USD 200 charged as Refundable Deposit for Pets
default

Smoking

Smoking is not permitted
USD 200 charged as Refundable Deposit for Pets

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
Property Registration Number VRR-2021-1023
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

About the area

Big Bear Lake

Located in Big Bear Lake, this cabin is in the mountains. The Village and Interlaken Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanfield Marsh Wildlife and Waterfowl Preserve and Eagle Point. Bowling Barn and Big Bear Solar Observatory are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as snowmobiling and sledging.
View more Cabin rentals in Big Bear LakeOpens in a new window
Map
Big Bear Lake, CA

What's nearby

  • Big Bear Mountain Resort - 2 min walk - 0.2 km
  • Bear Mountain Express Lift - 3 min walk - 0.3 km
  • Bear Mountain Golf Course - 5 min walk - 0.5 km
  • United States Adaptive Recreation Center - 5 min walk - 0.5 km
  • Big Bear Alpine Zoo - 1 min drive - 1.5 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 78 min drive

Restaurants

  • ‪Bear Mountain Ski Resort - ‬10 min walk
  • ‪Starbucks - ‬6 min drive
  • ‪Carl's Jr. - ‬6 min drive
  • ‪Circle K - ‬9 min drive
  • ‪Applebee’s | IHOP - ‬5 min drive

Frequently asked questions

Is Black Diamond Lodge by Destination Big Bear : Near Bear Mountain! Spa! Wifi! Views! BBQ! DirecTV! Master Suite! pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Black Diamond Lodge by Destination Big Bear : Near Bear Mountain! Spa! Wifi! Views! BBQ! DirecTV! Master Suite!?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Black Diamond Lodge by Destination Big Bear : Near Bear Mountain! Spa! Wifi! Views! BBQ! DirecTV! Master Suite! on 4 May 2026 start from £160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Black Diamond Lodge by Destination Big Bear : Near Bear Mountain! Spa! Wifi! Views! BBQ! DirecTV! Master Suite!?

Check-in begins at 4:00 PM.

What time is check-out at Black Diamond Lodge by Destination Big Bear : Near Bear Mountain! Spa! Wifi! Views! BBQ! DirecTV! Master Suite!?

Checkout is at 10:00 AM.

Where is Black Diamond Lodge by Destination Big Bear : Near Bear Mountain! Spa! Wifi! Views! BBQ! DirecTV! Master Suite! located?

Situated in the mountains, this cabin is within a 10-minute walk of Big Bear Mountain Resort, Bear Mountain Express Lift and Bear Mountain Golf Course. United States Adaptive Recreation Center and Gold Mine Golf Course are also within 10 minutes.

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 24 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.0/10

Cleanliness

9.6/10

Check-in

9.0/10

Communication

9.8/10

Location

9.6/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Richard L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We love this place! Nice views and comfortable rooms.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carla T.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Cute cabin in Big Bear! Had a great time with the family during the off season. Nice and quiet. Kids loved the bunk beds. Driveway is difficult to navigate as it runs downhill at an angle, but we were able to do it carefully. Bring towels if you want some for the hot tub as there is only enough for showering but there is a washer dryer to clean them if staying for a while. Lots of games to play and wood burning fireplace was a nice touch. Property management was responsive and helpful. Would come back!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jessica R.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This house & location are wonderful! This is our 2nd time renting this house, looking forward to coming back soon.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anna V.

Liked: Cleanliness, check-in, communication, location, listing accuracy
My family had a great time at this cabin. Love the proximity to Bear Mtn. Made it easy to go back and forth to drop off and pick up the skiers. The jacuzzi was hot and ready for us upon arrival. A few recommendations…the king mattress should be replaced as there are 2 well worn spots and a hump between. The faucet fixtures could use an upgrade from the 80s pull/push style valves and no pull out sink faucet. Could also use a few throw blankets to cozy up on the couch. Overall, I would recommend and stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nay H.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Wonderful time at this cute cabin. Home was cozy and clean. The view was amazing. The homes setup makes it ideal for families to spend quality time. My family enjoyed spending time out in the Jacuzzi. Definitely one of my personal favorite things to do. The jacuzzi was nice, clean and has a great view. The rooms are spacious and have cute decor. The kitchen has all essentials needed. We got lucky it snowed during our stay. I would definitely recommend it. I will definitely be staying there again.
Stayed 3 nights in Jan 2026
Response from VrboOwner on 7 Feb 2026
Thank you so much for this wonderful review! We’re thrilled to hear you had such a great time and that the cabin felt cozy, clean, and perfect for your family. It’s lovely to know the setup, spacious rooms, and kitchen made your stay comfortable, and that the jacuzzi (with that view!) was a favorite—especially with the bonus of snow during your visit ❄️✨ We truly appreciate the recommendation and would be absolutely delighted to welcome you back again!
Verified

4/10 Poor

Aimee

We never got to stay there as the host didn’t inform us or the rental company that there would be no hot tub for our stay until 4 hours before check in. A hot tub with a view was the whole reason we booked black diamond. However, Destination Big Bear made it right and found us another rental right on the lake with a hot tub and view. I applaud Destination Big Bear for their quick and accommodating response and will now only book directly through them.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rose C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great home!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Young T.

Liked: Check-in, communication, location, listing accuracy

Amazing

Property was located just a 2 minute drive from the bear lifts! Beautiful log cabin
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Jen A.

Liked: Cleanliness, location, listing accuracy

Great place to stay

Clean, accurate description, close to the start of Tour de Big Bear. Will definitely stay here again.
Stayed 2 nights in Aug 2022
Response from VrboOwner on 25 Aug 2022
Hello Jen, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verified

10/10 Excellent

Jessica R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation

This cabin was absolutely perfect!
Stayed 3 nights in Dec 2020
Response from VrboOwner on 16 Jan 2021
Hello Jessica, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verified

8/10 Good

Allie K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Big Bear Lake Vacation spot!!

We had a wonderful stay and the cabin was a great location to all activities. Great place to hike, golf, visit the zoo and close enough to the Marina and restaurants. Definitely recommend!
Stayed 5 nights in Aug 2021
Response from VrboOwner on 19 May 2022
Hello Allie, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Dimond Lodge was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Come back again, Destination Big Bear
Verified

10/10 Excellent

Jennifer S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Mountain house

Awesome place! So spacious, clean, and had absolutely everything we could possibly have needed
Stayed 2 nights in May 2024
Verified

8/10 Good

Carol

Disappointed Jacuzzi dirty and jets don't work! Had 15 hours of no electricity! Overall good!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Todd B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great little cabin

Love the neighborhood for walks with the dogs, proximity to bear mtn skiin is great, and sledding on the side of the house was a blast. Great cabin for a small family to have some fun in the snow
Stayed 3 nights in Jan 2022
Response from VrboOwner on 28 Jan 2022
Thank you for the review, we're so happy to hear that you had a great time with your family! We hope you'll come back and visit again soon! Regards, Destination Big Bear
Verified

10/10 Excellent

Richard L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Place!

We really loved this cabin. The layout and view were awesome! The beds were comfortable. Even though it was pet friendly, there was no trace of pet issues (smell, etc.). The only issues were the driveway (short and narrow) and the minimal supplies. Be sure to read the list of supplies provided (very few) and bring everything else (spices, sugar, coffee, paper towels, etc.).
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

ROCIO G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice home

Had a nice stay in this home. Nice and quiet location. Driveway and front entrance was a little on the steep side to get into home, especially with elderly folk. Jacuzzi and some kitchen drawers could be cleaner. Overall good stay.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Victoria M.

Liked: Cleanliness, location, listing accuracy

Nice place

The home was capable of being a 5 star home, yet it could have been cleaner, simpler check in process (had to check in at local office), and customer service was average.
Stayed 2 nights in Oct 2021
Response from VrboOwner on 16 May 2022
Thank you for your feedback Victoria. We're sorry to hear that the house was not to your liking. We are showing there was no communication of this being an issue during your stay. Next time please reach out to us and one of our friendly agents will assist you in resolving your issue. We take customer service seriously around here and have drastically improved our customer service team. The City of Big Bear Lake requires all host and guest to meet face to face or we both will have to pay a fine. We have to abide by the city rules and apologize for the inconvenience. We hope to see you again soon.
Verified

8/10 Good

Melissa C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay in this Spacious Cabin

Our family came up to Big Bear to ski and we looked at so many different places. We chose this nice cabin for its proximity to Bear Mountain and enjoyed our 3-night stay. Beds were super comfortable and views of the mountain were fantastic. We loved the neighborhood and nearby hikes. Overall, lots of space and rustic but comfortable furniture in the living room and awesome fireplace made our stay extra special. We noticed there were a few missing supplies like low on toilet paper, no Kleenex or coffee filters but we did buy things at the grocery store. We texted the management company about the low toilet paper and they did bring some for us (very responsive) Great for families and travelers with dogs.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Beth R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Cabin in a quiet Moonridge neighborhood!

This cabin is very well maintained and has everything you need! It is located in the hills above Bear Mountain and is walkable to the South Shore hiking trail network. It has great views to the ski slopes! The only downside is that the driveway slopes down from the street at a strange angle and is a bit steep. We were there in the fall so snow/ice was not a concern for us (but could be if you are coming in the winter).
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Rebecca B.

Liked: Cleanliness, check-in, location, listing accuracy

Quiet - Home Away From Home

My family of 5 really enjoyed our stay. Home was just as it's seen in pictures. It felt like home as soon as we stepped inside. The driveway is a little steep. This was a surprise since there was no picture of the driveway. Loved that it was just minutes from town. Very quiet neighborhood. Saw a couple deer in the evening. Definitely will stay again.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Debra C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

GREAT CABIN / GREAT LOCATION !!!

We arrived to a very clean, well-stocked cabin (I am very picky about cleanliness). The view is spectacular! We went in the Fall so that we could experience the leaves changing colors. There was beauty all around us. We walked to the trailhead (5 min walk) and hit the trails. We hiked and biked the single track and took our jeep on the fire road. Everywhere you look is another photo op! We got lots of those! The cabin is homey and beautifully decorated. (It looks just like the pics!) We will definitely be back!! Thank you!!!
Stayed 4 nights in Oct 2020
Response from VrboOwner on 30 Oct 2020
Hello Debra, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Talk about the views in Big Bear, they are breathtaking. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation. Many of our lakefront and mountain accommodations are set aside for visitors who want to enjoy the spectacular scenery. Come back again, Destination Big Bear
Verified

10/10 Excellent

jared s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place walking distance to the slopes

The place was great for us. We are a family of four and had a great time skiing each day. We walked with our gear in hand to the slopes. I would suggest getting a locker at Bear Mountain if you intend to go multiple days so you don’t have to lug your stuff back and forth. They were all out for us so we just carried everything. My only complaint is that the driveway wasn’t as clear as I would have liked and I had to really do a number on the ice on the decline to get my van out. For that reason I only left once to go to the store. That said, the cabin had everything else we needed.
Stayed 3 nights in Dec 2022
Verified

4/10 Poor

Jessica M.

Liked: Location
Disliked: Cleanliness, communication, listing accuracy

Nice but...

(our stay was 2.8.21- 2.10.21) I have never had an issue before with my rentals until this one which is booked through big. bear destinations. I will start with the issues. For check in you have to go their office first before you can go to your rental. I get to our cabin and there is poop bags on the entrance of the cabin. We get inside and the first thing we check to see if it was working was the hot spa and of course it was not. I texted them to let them know and instead of being apologetic they were like" we texted you to let you know." They literally texted me at 8 AM the day of my arrival. The fridge handles were being held by tape, they covered a damaged carpet area with a small rug. I had to re clean dishes because they were still dirty. Funny because they claim to hire cleaning services that work for high end hotels and they claim to re check their work yet they missed all of this?? ....The rug smelled like pee and my dog was smelling everywhere because of it. I have been to other rentals that allow dogs and never has my dog been that interested in the carpet. For the amount of money they ask for and what is actually being cleaned and taken care of, this place is not worth it. When I called them, they tried to blame the people who stayed prior to my stay. I was like oh what a coincidence and then ranted off how the parts to fix the spa come from Texas and who knows where so they can't fix it fast, blah blah blah. Never did they apologize for the inconvenience or anything they just kept trying to cover their backs. Also the kids room only has a dvd player, no cable. The good things: The view is great, check out was easy, foosball table was a hit. They had plates, silverware, glasses, the bare necessities available. Though I have been to other cheaper places that offered a lot more like coffee, shampoo and soap (hint hint Big bear Destination!). Point being this place was a bit disappointing, it will be the first and last time we get a place from Big Bear Destination and hope things get fixed for the people who stay there in the future.
Stayed 2 nights in Feb 2021
Response from VrboOwner on 22 Feb 2021
Hello Jessica, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. you need to visit our office to verify. You are required to have an ID that matches the name on the booking. Primary renter/tenant is defined as the person reserving and paying for the security deposit/rental fees and is responsible for all guests staying at the property during their stay. They must be present the entire stay and ID is verified to receive key information upon check-in.We are really unhappy to know that you encountered an uneasiness during your stay. If you have informed about the cleanliness, hot-tub & spa and DVD player during your stay we definitely send our maintenance team and provide instant help. We make a note of it and do the needful on an urgent basis. Inconvenience Regretted, As we are the management company for the house this is something that we can and will address once notified to us. This is something that we prioritize, we have a full maintenance staff who will go to the property and fix the issue. Warm Regards, Destination Big Bear
Verified

8/10 Good

Michael V.

Liked: Check-in, location, listing accuracy
Disliked: Communication

Cute, clean, but stuffy !

Found the listing on VRBO and selected dates to stay for approx four nights/five days, check in at 4pm and check out at 10am. When selecting the cabin and the dates, there was trouble securing the dates selected and had to contact customer service for help/support. Successfully contacted by destination big bear and was able to secure the cabin for the dates selected. Easy process and was able to do everything online after. Destination big bear allowed me and my party to check in via phone and skip visiting office to pick up any key or codes which was very convenient. The location of the cabin is moonridge bear mountain? Near the bear mountain resort. The cabin was quiet and tucked away into the mountain. The cabin was cute, looked cozy, and looked big from the street. The parking was distasteful as you have to park in a narrow driveway, not allowing whoever parked first to exit as they please. Upon entering the cabin, the cabin was open, cozy, and clean. The temperature inside the cabin was stuffy and was irritable. In attempts to cool the cabin down, I lowered the temp on a thermostat inside the cabin, assuming it was an AC thermostat, but didn’t have any luck. The cabin temp read 87° when entering. By the end of the first night it had only dropped to 85°. We had to open all the windows and leave the doors open to attempt to cool the cabin. We were grateful enough to find one box fan inside a closet and used it to bring in cool air that had little to no effect. All ceiling fans remained on for the duration of our stay. When finally turning in for the night on the first night, a member of my party discovered noticeable stains of an unknown substance within the bed sheets. No other bedding was supplied within the cabin and had to be requested for through destination big bear’s communication line. The rest of the cabin appeared to be clean and well maintained. The sliding door that opened to the deck was troublesome to work with but was manageable. The kitchen was fully stocked with equipment to help us cook through our stay. The restrooms were clean and furnished with necessary towels including hand soap and toilet paper. The entertainment system was equipped with a hd smart tv that had various options to choose from that included amazon, hbo, netflix , etc but also included published Dvd/movies . The view from the deck was beautiful. You overlook most of the trees in the area. Jacuzzi was a plus and was hot!
Stayed 4 nights in Aug 2020
Response from VrboOwner on 22 Feb 2021
Hello Michael, Thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. Happy to know you enjoyed our customer service. We try to make your check-in and check-out process quick and simple as we can. Location is such an important factor in booking a property, glad you booked one in a perfect spot which was near to Bear Mountain resort. The cabin which is nicely located as well as being cozy is perfect for vacations. Sorry for the inconvenience caused to you during parking, We appreciate you mentioning the driveway as our other guests can have an idea about the location. Cleaning is our first priority in each of our cabins. Unfortunately, only 10% of homes in Big Bear have AC. This home just so happens to be one of the homes that do not have it. We do list this in the description of the home. What we do recommend, due to the majority of the homes not having AC, is opening the windows at night, as well as turning on the ceiling fans, and some of the box fans in homes. We apologize that the bedsheets were not changed before your arrival. This is not what we like to hear from our tenants, and not up to our standards. We can fix the issues once notified to us. We keep in mind the much-needed items and furnish our cabins accordingly. Sounds good you enjoyed the amenities of the cabin and were able to enjoy the views of Big Bear from the Deck. A Jacuzzi adds a charter to the cabin. Kind Regards, Destination Big Bear
Verified

10/10 Excellent

nicole O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family ski trip to Big bear

The cabin was very nice and clean. It said I can park up to three cars but I’m not quite sure if that was really possible unless all three cars are all compact cars. It wasn’t that close to the ski resort. My kids were all grown so we walked and back with ski gears but kids under 13 would not be able walk back and forth. Enjoyed hot tube very much.
Stayed 3 nights in Dec 2021
Response from VrboOwner on 18 May 2022
Hello Nicole, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Dimond Lodge was all you expected in a home and that you and your group got to enjoy their stay. We are always looking for ways to improve. Thank you for your feedback! Come back soon, Destination Big Bear

About the host

Hosted by Destination Big Bear

Host profile image

Languages:

English, Spanish

Premier Host

They consistently provide great experiences for their guests
Tell us how we can improve our siteShare feedback