Sandcastle II holiday lettings

Firstly found it very frustrating we did not get code until 1600 as we traveled from Orlando and wanted to drop bags off. Parking was extremely tight in garage, there is ongoing work right next door so could not sit on balcony or by pool which was why we picked this apartment. Then Hurricane Helena hit no information of where to go and lost 3 days rental no offer of compensation even though we had to find somewhere to stay ourselves. Really not the restful vacation we wanted