Nature's Paradise~Pets Welcome~2 Pools~Beach Nearby~Book Your GetAway Today!
Welcome to Unit 4001—a charming, 3-bedroom, 2-bath cottage nestled in the heart of Ft. Morgan and just minutes from the sugar-white sands of the Gulf. Impeccably updated from top to bottom with fresh paint, new flooring, cabinetry and designer furnishings, this spacious retreat comfortably sleeps up to 12 guests! Brand-new kitchen appliances, painted cabinets and all the pots, pans and cutlery you need make meal prep a breeze. A large, open layout invites everyone to gather and linger. Relax on the plush sofa sleeper or in one of two oversized accent chairs as you stream your favorite shows on the wall-mounted TV. Subtle coastal décor sets a welcoming tone. The primary bedroom features a King-size bed, wall-mounted television and an en suite bathroom with fresh cabinetry, new fixtures and spa-style shower. Bedroom 2 offers another king-bed option, plentiful closet space, mounted TV and storage drawers. Bedroom 3 features twin bunks built into the wall above two queen beds—sleeping six in true seaside camp-style comfort. Both bathrooms feature single vanities, lighted mirrors, premium fixtures and come stocked with linens for your stay. A screened porch offers a great space for enjoying outdoors without having to battle the elements.
*Two Resort-Style Pools plus a Kiddie Pool are offered in the complex: Cool off any time under the Florida sun, then gather at the central gazebo for shaded conversation or evening cocktails. *Bon Secour National Wildlife Refuge at Your Doorstep: Explore miles of pristine trails, bird watching and kayaking in one of the Gulf Coast’s most treasured natural sanctuaries. *Gulf Beaches Minutes Away: Spend your days shelling, swimming or simply soaking up the sun on iconic sugar-white sands. *Local Dining and Activities: From fresh seafood shacks to historic Fort Morgan tours and charter fishing, endless adventure and relaxation await.
Need more space?? Luna Beach Properties, LLC manages several units in The Rookery III.
Area attractions close by are:
* OWA—24.6 miles * The Hangout—15.8 miles * The Wharf—19.5 miles * Waterville USA—15.2 miles * Tanger Outlet Mall—22.6 miles * Mobile Airport (MOB) —83.1 miles * Pensacola Airport (PNS) —52.3 miles * Gulf Shores Sportsplex—19 miles * Orange Beach Sportsplex—20.7 miles * The Peninsula Golf Course—9.9 miles * Kiva Dunes—2.4 miles * The Fort @ Ft. Morgan—6.4 miles
IMPORTANT INFORMATION REGARDING THE ROOKERY III:
*AGE: There is a strict minimum age requirement of 25 to book this property.
*COMPLEX AMENITIES: 2 Outdoor Pools, 1 Kiddie Pool, & Clubhouse with restrooms by pool, High Speed, Fiber Internet
*GOLF CARTS/ LOW SPEED VEHICLES: This property is located approximately 1/2 mile from the beach. The Association allows renters to rent golf carts from their approved vendors only! Personal golf carts or low speed vehicles (LSV) are prohibited!
*PARKING: This complex offers onsite parking for up to 2 vehicles. Your vehicles must have a parking pass filled out completely and the pass must always be visible to avoid being towed. The Rookery III has limited parking, therefore you can only purchase up to two (2) parking passes per reservation. Trailer/ motor home parking is prohibited.
*PETS: This property IS pet friendly! You are welcome to bring up to two pets during your vacation, however each pet MUST be registered and the pet fee paid prior to your arrival. The pet fee is $175.00 plus tax per pet. You will receive a leash cover for each registered pet, which must be used at all times. Any damages caused by your pet or any fines incurred involving your pet(s) will be your responsibility. The cost of the pet fee and/or fines are subject to change at any time without notice. Failure to register and pay the pet fee can result in being fined and/or evicted.
*CANCELLATION: Cancellation must be more than 30 days prior to arrival date and submitted in writing directly to our office email, . Please refer to your Rental Agreement to review the full policy.
Our prices include all fees. No hidden fees.
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If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
About the area
Gulf Shores
Located in Gulf Shores, this cottage is near theme parks. The area's natural beauty can be seen at Fort Morgan Beach and Gulf Shores Beach, while Fort Morgan and Dauphin Island Heritage and Arts Council are cultural highlights.
Bon Secour National Wildlife Refuge - 2 min walk - 0.2 km
Fort Morgan Beach - 1 min drive - 0.8 km
Fort Morgan - 12 min drive - 13.4 km
Gulf State Park - 17 min drive - 28.6 km
Gulf Shores Beach - 19 min drive - 30.7 km
Getting around
Mobile, AL (BFM-Downtown Airport) - 88 min drive
Restaurants
Tacky Jacks Fort Morgan - 6 min drive
Sassy Bass - 5 min drive
Jesse’s On The Bay - 8 min drive
Sassy Bass Amazin' Grill - 17 min walk
The Village Hideaway @ The Beach Club - 4 min drive
Frequently asked questions
Does Nature's Paradise~Pets Welcome~2 Pools~Beach Nearby~Book Your GetAway Today! have a pool?
Yes, this property has a pool.
How much does it cost to stay at Nature's Paradise~Pets Welcome~2 Pools~Beach Nearby~Book Your GetAway Today!?
As of 8 May 2026, prices found for a 1-night stay for 2 adults at Nature's Paradise~Pets Welcome~2 Pools~Beach Nearby~Book Your GetAway Today! on 18 Sept 2026 start from £248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Nature's Paradise~Pets Welcome~2 Pools~Beach Nearby~Book Your GetAway Today! pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Nature's Paradise~Pets Welcome~2 Pools~Beach Nearby~Book Your GetAway Today!?
On-site parking is available at the property.
What time is check-in at Nature's Paradise~Pets Welcome~2 Pools~Beach Nearby~Book Your GetAway Today!?
Check-in begins at 4:00 PM.
What time is check-out at Nature's Paradise~Pets Welcome~2 Pools~Beach Nearby~Book Your GetAway Today!?
Checkout is at 10:00 AM.
Where is Nature's Paradise~Pets Welcome~2 Pools~Beach Nearby~Book Your GetAway Today! located?
Situated in Gulf Shores, this cottage is within a 15-minute walk of Bon Secour National Wildlife Refuge and Fort Morgan Beach. Bon Secour Bay and Kiva Dunes Golf Course are also within 3 miles (5 km).
Reviews
8.4
Very good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
House was perfect, great location for short bike ride to beach. 2 great pools for a change from beach.
Staff was super friendly and helpful with booking and arrival. Definitely recommend and plan to stay here again.
Julia C.
Stayed 6 nights in Oct 2024
Response from VrboOwner on 28 Oct 2024
Julia,
We are so happy you had such an enjoyable stay with us at this great property. Thank you for your excellent rating and for sharing some of the great amenities this property offers. We hope you will come be our guest again soon to take advantage of the discount we offer our loyal, returning guests.
Sincerely,
Luna Beach Properties, LLC
Verified
6/10 Okay
Ramona A.
3 Aug 2025
Liked: Check-in
Disliked: Cleanliness, location, listing accuracy
The property need some upkeep and maintenance in the entire neighborhood. The pool snd pool area were not clean. The bathroom doors locked and there was no key. The internet was spotty.
Our family of 5 plus a dog had plenty of space and were able to experience all of the fun of Gulf Shores with a quiet place to retreat at the end of the day. My kids loved to pool and the bedrooms.
Lauren K.
Stayed 4 nights in Mar 2022
Response from VrboOwner on 13 Sept 2023
Lauren,
Thank you so much for your excellent, 5 star review. We are so happy you had such an enjoyable stay and look forward to you returning to be our guest again soon. Be sure to mention staying with us before so we can apply a loyal guest discount to all future bookings.
Sincerely,
Luna Beach Properties, LLC
It was perfect for our group. Beautiful place and very clean. Quiet and just clise enougb to the beach without being on the beach. We will definitely be back.
Naomi B.
Stayed 3 nights in Jul 2023
Response from VrboOwner on 13 Sept 2023
Naomi,
Thank you for your excellent, 5 star review! We are so glad this property checked all the boxes for you to have an amazing stay and that you are already looking forward to returning for another stay with us. Be sure to mention the returning guest discount that we will apply to all future bookings you secure with us. Thank you again for your awesome review!
Sincerely,
Luna Beach Properties, LLC
Really nice area. Plenty of room for all of us to sleep. We were 7 total.
This place had plenty of room and the appliances worked great. The beach would be a lengthy walk but its only a couple minutes drive and not crowded at all. We loved this area.
Nancy Z.
Stayed 5 nights in Oct 2021
Response from VrboOwner on 13 Sept 2023
Nancy,
Thank you for your excellent review of your stay with us in The Rookery 4001. We are so glad you found this unit to offer plenty of room for you and your group of 7. I do try to let everyone know that since this property is located in a wildlife refuge, to plan to drive to the beach. The landscaping is natural and lush so you want to stick to the main roads and not cut through the brush. We are glad you enjoyed your stay and hope you can come be our guest again soon. Be sure to mention a returning guest discount when booking with us in the future.
Sincerely,
Luna Beach Properties, LLC
The family had a great time. It takes a little logistics to move everyone to the beach, but we knew that going in.
The house is very cozy and well equipped.
Crystal F.
Stayed 4 nights in May 2024
Response from VrboOwner on 30 May 2024
Crystal,
Thank you for your excellent, 5 star rating of your stay with us in this awesome property. We are so glad you had such an enjoyable stay and hope you will come be our guest again soon. Be sure to mention the discount we offer all returning guests when booking with us in the future.
Thank you again for the awesome rating!
Sincerely,
Luna Beach Properties, LLC
Verified
8/10 Good
Marsha L.
21 Oct 2021
Liked: Check-in, location, listing accuracy
Beautiful neighborhood
The neighborhood is beautiful with very friendly people. Nearby beach access is wonderful with great sand bars.
One downside for us was that the internet is spotty in the area.
Marsha L.
Stayed 5 nights in Oct 2021
Response from VrboOwner on 13 Sept 2023
Marsha,
Thank you for your great review, despite the issues we encountered with the internet during your stay. The few weeks around your visit, we had several of our guests without internet. We spent lots of time scheduling technicians through the internet provider for several of the properties we manage in the Fort Morgan area. As it turned out, they had an area wide outage that affected most of the Fort Morgan peninsula. This outage caused cell phone signals to be spotty and internet was scarce. We are so sorry this happened during your trip and hope you understand these matters are beyond our control. Since your departure, the internet has had no issues and all is well. We hope on your next visit that we can have a stroke of better luck with the service. We look forward to you returning to be our guest again soon. Thank you again for the great review!
Sincerely,
Luna Beach Properties, LLC
The house was even better than the pictures. We enjoyed every minute of our stay. Great neighborhood great house and easy acess to the beach. First vacation in 3 years with all my children their spouses and my grandchildren.
melody
Stayed 5 nights in Jul 2023
Response from VrboOwner on 13 Sept 2023
Melody,
Thank you so much for your excellent review of your stay with us in this newly renovated cottage. We hope you were able to make lasting memories with your family during your stay with us. We hope you will return and be our guest again soon. Be sure to mention the returning guest discount we offer to all loyal guests on future bookings. Thank you again for the awesome review!
Sincerely,
Luna Beach Properties, LLC
Very nice place, we were there after Thanksgiving so none else was near us. Is an about 15 miles from where most restaurants and other activities. That didn’t really bother us.
John K.
Stayed 7 nights in Nov 2023
Response from VrboOwner on 3 Jan 2024
John,
Thank you for your excellent, 5/5 star review of your stay with us in this awesome property. We are so glad you had such an enjoyable stay in this great cottage, and hope you will come be our guest again soon. For being a loyal guest, we will happily apply a discount to all future booking you secure with us. We look forward to having you as our guest soon. Thank you again for the awesome review, and ask that you share your experience with all of your friends.
Sincerely,
Luna Beach Properties, LLC
We enjoyed our stay, the floors weren’t very clean on our arrival, you could feel the grime on the floor, probably from sand. But over all very good, spacious enough for 5 adults, 3 children and a dog! Short drive to the beach, the pool was nice and the property was very well kept.
Morgan T.
Stayed 6 nights in Jun 2024
Response from VrboOwner on 15 Jul 2024
Morgan,
Thank you for your great review despite the issues you shared regarding the floors. We wish you would've let us know about the floors upon arrival as we would've made sure housekeeping returned to give them extra attention. Even if you do not wish for a housekeeper to handle any issues, they always need to be reported to our office as quickly as possible so we can address the issues with our staff. Thank you for sharing with us and others the best features this property offers. We look forward to you returning to be our guest again soon to take advantage of the discount we offer all returning guests. Sincerely, Luna Beach Properties, LLC
Luna properties was very responsive when I had questions. Only drawback was the sandflies. We couldn’t be out on even the screen porch because they were so bad.
Barbara B.
Stayed 7 nights in Mar 2022
Response from VrboOwner on 13 Sept 2023
Barbara,
Thank you for your great review of this property despite the issues you had with flies during your stay. They are really bad certain times of the year and unfortunately we never know when that will be until they arrive. We are glad that you still were able to enjoy this great cottage and all the area has to offer. Be sure to mention a returning guest discount when booking with us in the future.
Sincerely,
Luna Beach Properties, LLC
Property was great! Check in and out process was very easy.. Terri at Luna Properties was great!! We enjoyed our 3 day turned 7 day trip very much.. property secluded and quiet.. nice place to bring family and friends. Hated to come home!!
Becky G.
Stayed 8 nights in Sep 2021
Response from VrboOwner on 13 Sept 2023
Becky,
We are so glad you had such an enjoyable stay despite the reasons you were here in the first place. Thankfully you were able to find comfort in this great property and our beautiful beaches while wondering how things were going back home. Hopefully all was well once the power was restored and you are settled back into your daily routine. Thank you so much for the great review. We hope you can come and be our guest again soon, but by choice instead of having to evacuate.
Sincerely,
Luna Beach Properties, LLC
Verified
8/10 Good
Kenyell J.
27 Jun 2020
Liked: Cleanliness, check-in, listing accuracy
Family Weekend Getaway
Very nice, clean, and comfortable place. I would recommend for a quick weekend getaway. Only thing I didn’t like was that the beach was not across the street.....there were trees. You actually had to drive like a 1 mile down the rd to get to the beach access. Overall though, very very nice.
Kenyell J.
Stayed 3 nights in May 2020
Response from VrboOwner on 13 Sept 2023
Kenyell,
Thank you for your great review of this property. We are so glad that you and your group had such an enjoyable stay. The beach access, although easy to get to, is not walkable in our opinion due to the terrain. This property is located in a wildlife refuge and the landscaping was left natural and lush on purpose so no trails take you straight to the beach access. Instead you must stay on the provided roads which makes it a longer path to access the beach. We do advise all of our guests to plan to drive to the beach and parking is offered at the public beach lot that is clearly marked for public parking. We thank you again for the great review and hope you can return and be our guest again soon.
Sincerely,
Luna Beach Properties, LLC
Place was beautiful and clean. Two items that could be added would be a outside hose to be able to wash off sand coming from the beach (lock is on spicket) & a bissell push vacuum for
Inside floors to use through week.
Nicole S.
Stayed 7 nights in Jul 2023
Response from VrboOwner on 13 Sept 2023
Nicole,
Thank you for your awesome, 5 star review. We will look into the items you mentioned regarding the spigot outside the unit, however a vacuum should've been on site for use during your stay. We will be sure to check and be sure to get one to the unit ASAP. We are so glad that despite these minor issues, you were able to have a 5 star stay with us in this great property. We look forward to having you return to be our guest again soon! Be sure to mention the returning guest discount that we will apply to all of your future bookings.
Sincerely,
Luna Beach Properties, LLC
From a partner site
8/10 Good
Tom B.
18 Oct 2019
October 12-16, 2019 Stay
The house was very nice and accommodations were comfortable. If I had one critique it would be that there lacked many kitchen items such as a pizza cutter. The a/c was very temperamental as well and at one point just shut off for no reason then turned back on the next morning.
Overall great value for the money.
Tom B.
Stayed 4 nights in Oct 2019
Response from VrboOwner on 13 Sept 2023
Thomas,
Thank you so much for your great review of this property. We are so sorry that you did not have the kitchen items needed to help make your stay more enjoyable. We would've gladly brought any items to you that you needed while you were here. Please let us know next time so that we can have an opportunity to remedy any situations that might arise while you are on site. As for the a/c, that is a green air system that will shut off if the doors or windows are left open or are not making the connection to the thermostat. It is good in energy efficient ways but also a pain in other ways. We are so sorry that you had this issue during your stay and if you would've reached out to us we would've had someone check on that issue for you. We are so glad that despite the few minor issues that you were able to have such an enjoyable stay and Thank you so much for taking the time to give us and this property such a great review.
Sincerely,
Luna Beach Properties, LLC
It was ok. Not views like posted Beach access was further than described and limited parking
Kyle I.
Stayed 7 nights in Jul 2022
Response from VrboOwner on 13 Sept 2023
Kyle,
Thank you for your 4/5 star review of your stay with us in this great property. The pics online were actually taken at the beach access that is the only one close to this property. Not real sure what you were expecting, however the photos are not enhanced or filtered. You are also correct about limited parking as these units now require parking passes and also limit you to 2 vehicles per cottage. We have all of that information provided in the listing so it is not a surprise at arrival. We hope you will come be our guest again soon.
Sincerely,
Luna Beach Properties, LLC
The inside of the property was renovated and looked very nice. It could have been cleaner. Someone with a dog must have stayed in the cottage before we did because we found dog hair in the corners of the room. The appliances were great. The cottage was not equipped for families because there were only wine glasses available. A few regular tumblers made of something less breakable would be nice. The cottage was far away from everything. You have to drive for at least 25 minutes to get to a store that does not charge an arm and a leg. The beach was close but you could not walk to it if you had kids and beach gear. There was public parking close but there were only about ten or so parking spots. The pools on the property were nice.
Matthew W.
Stayed 7 nights in Jul 2024
Response from VrboOwner on 19 Aug 2024
Matthew,
Thank you for your great rating and for sharing your experience with this property. We do have taken to account all details you shared in your review and will work to have all items addressed. We hope you will come be our guest again soon to take advantage of the discount we offer all returning guests.
Sincerely,
Luna Beach Properties, LLC
This cottage is in a great location relative to the beach, shopping etc and the building itself is set up pretty well.
Pros: location, beds were comfortable, pools were easily accessible and the perfect temperature, the screened porch was great for the evenings. The property management company is really helpful!!
Cons: the unit says it accommodates up to 10 people, but the dining area, living area, and porch only really accommodate 6 comfortably. You get a parking pass for 1 vehicle. You must BUY a second parking pass, which seems ridiculous when you are paying to rent someplace. The kitchen was missing a lot of things such as a broom (for all the sand!) and basics like more than 1 dish towel. And there were no rugs anywhere to help control the sand (or bath mats).
Audrey M.
Stayed 7 nights in Jun 2022
Response from VrboOwner on 13 Sept 2023
Audrey,
Thank you for your great review and for sharing the details of this great unit with us. We are so glad you had such an enjoyable stay and wish you would've reached out to us regarding the bath mats. They were either pulled to be laundered and didn't get put back out or needed to be replaced. We are terribly sorry for this issue and wish we would've known either way so we could assist in making your stay more enjoyable. We hope you will come be our guest again soon despite the cons you shared of this great property.
Sincerely,
Luna Beach Properties, LLC
Thank you for being pet-friendly! The house is lovely. I was pleasantly surprised with the amount of cookware available. We were able to have breakfast and dinner at the house every day. That’s such a help on the budget! And the layout is so good. There was just my husband and I, two kids, and two dogs so we didn’t even use one of the bedrooms! We just shut the doors and left it alone.
The beach is a bit farther away than it seems on the site. Roughly a mile or just a little more, which isn’t horrible, but definitely far enough you have to drive when you have a small child with you.
We were disappointed with the pool situation. It is not heated and the weather was cool, so we weren’t able to use it. There’s also no hot tub available as pictured. Again a bummer, but note a deal breaker.
Overall it was a good stay in a nice house!
Jeanne S.
Stayed 4 nights in Mar 2022
Response from VrboOwner on 13 Sept 2023
Jeanne,
Thank you for the excellent, 5 star review! We are so glad you found this cottage layout to be perfect for your family and fully stocked with all items needed for preparing your meals. We hope to have you return to be our guest again soon. Be sure to let us know you are a returning guest so we can apply a discount to your future bookings!
Sincerely,
Luna Beach Properties, LLC
The location and facilities were really great! Dog friendly area and it was really nice to be able to walk the dogs on the beach near the house. The large main pool area was great also. It was very relaxing and very clean. Our only issues were there was no wifi at all during our stay and sand flies made it impossible to walk the dogs from the house. Leaving the house to walk down the road they would swarm us and bite/sting. That part was aweful. We ended up driving to the pool to avoid them and driving the dogs to the beach for walks. The flies were not a problem by the pool or the beach. We were told someone was scheduled to come out to work on the wifi the day we were leaving. I hope they were able to get it fixed for the next group to stay there, although we did notice this seemed to be an issue often mentioned in the reviews. The sandflies are apparently a seasonal issue and of course beyond their control. We were able to use the screened porch area without being bothered by them. This place would be an excellent place to stay when the sand flies are not an issue.
Karen S.
Stayed 5 nights in May 2022
Response from VrboOwner on 13 Sept 2023
Karen,
Thank you for the wonderful 4 star review and also for sharing the details of your stay with us in this great cottage. We are so glad that despite the flies, you were able to have an enjoyable stay. These cottages are in the middle of the wildlife refuge with very lush and natural landscaping. This can be a problem with flies, mosquitos and other biting insects during the warm months for sure. Although the complex does plenty of maintenance to keep the critters under control, the waters surrounding the Fort Morgan peninsula is quite the breeding ground for insects.
As for the internet/WIFI, when we were notified of the issue with you connecting, we immediately contacted the service provider to troubleshoot and schedule a technician if necessary. Appointments with this service provider are never quick and easy. Unfortunately it was the week after your departure before we could get someone out there to repair the issue. This complex is in the process of changing over to a bulk account where the internet services will be provided through the association and will include high speed, fiber internet. We expect the issues with each individual cottage connection to be minimal once all is installed and everyone is connected. This project will be done within the next few weeks.
Thank you again for your great review! We hope you will return and be our guest again soon. Be sure to mention staying with us prior so we can apply a returning guest discount to all future bookings.
Sincerely,
Luna Beach Properties, LLC
Verified
8/10 Good
Lindsey C.
3 Aug 2022
Liked: Location, listing accuracy
Disliked: Check-in
Vacation 2022
My family of 10 stayed here this past July. Overall we had a very nice stay. Check in was a bit rough as the find my location App gave us the wrong address and we were stuck outside at 5a.m. for over a hour trying to get ahold of someone. The emergency text line does not work apparently. Finally after going through all of my previous emails I found the correct address. A few things to note if you have a large family that plans on staying. Bring plasticware as there is not enough silverware for a family of 10. Also pick up some bleach or cleaning spray as the cleaners they use do a sufficient job, but not to my standards. The master bath shower curtain was full of mold and taped together. The couch in the living room was full of stains. We threw a blanket over it and that worked out fine. And the table on the screened in porch was almost black with dirt. A bit of cleaner and some scrubbing and it cleaned up pretty well although I feel like I shouldn't have had to do that on vacation. The master bed was clean and super comfortable. And the bedroom with the twin beds worked out well for all 4 of my teenage girls. Location to the beach was great! It's pretty far away from any touristy areas so if you like quiet this would be good. I did like that it sat on a corner very close to the nature preserve with a good view instead of having to look at other houses. Overall my family had a good time.
Lindsey C.
Stayed 7 nights in Jul 2022
Response from VrboOwner on 13 Sept 2023
Lindsey,
We are terribly sorry you had issues locating this cottage. We send out arrival details by email that give you all directions to the property as well as a physical address to the specific cottage. When I spoke to your husband over the phone at 6:30am, he told me you were looking at the address as the cottage number and you were at the incorrect cottage attempting to use the code for entry. Thankfully that property was vacant at the time or that would've been a whole different set of issues. Needless to say, we are glad you were able to access the correct cottage. As for the cleaning issues, we would've happily had any issues addressed for you had we known, as we agree no one should clean while on vacation. Thank you for your 4/5 star review of your stay with us despite the challenges you had at the beginning. We are so glad you were able to relax, recharge and reconnect with you family during your stay with us. We hope you will come be our guest again soon!
Sincerely,
Luna Beach Properties, LLC
Roaches on Premises / Parking Spaces / Screen-in Porch Dirty
On arrvial to our cottage location. The parking lot in front of our cottage was fully occupied with other vehicles up until the evening of recieving your call. There was a area that appeared to be a parking space on the side of our cottage so we assumed that it was our designed parking space because all of the other spaces were occupied by other vehicles leaving us no other parking options other than were we parked. We was unaware that it was not our designated parking spot!
We was not aware that our designed parking space was right in front of our cottage until receiving a call from your front office annoucancing we had been fine for parking in the wrong area. We believe this is a unjust fine because apparently there were no parking enforcement to ensure that all guest parked in the corrected designed spaces.
I requested to speak the boss but have yet to hear from anyone concerning this matter.
Our water was shut off for maintance without notice for serveral hours. The screen in porch was dirty with dog food and spilled stains. We clean it up however, house cleaning showed up after we clean the area.
We killed several roaches in the kids bunk room.
Recommendation: Issue parking permits that can be visable in vehicle windshield to ensure that all guest are parked only in their deginated parking spaces.
Mangement have yet to commcate with me directly concerning the parking fine that I believe to be unjust.
Greg Yolanda T.
Stayed 4 nights in Jul 2023
Response from VrboOwner on 13 Sept 2023
We are very saddened by your experience you share of your stay with us in this great property. The parking pass information is clearly explained in the arrival information provided to each guest prior to their arrival. We are terribly sorry that your designated space was taken upon arrival. Had you reached out to us and let us know someone was in your designated space, we could've helped to remedy the situation, but instead you chose to park on the grass, which is strictly prohibited and mentioned in the arrival details as well. Once fines are issued, they are not removed and the guest is responsible for paying the fine. This information is also mentioned in the parking details of the arrival information. Speaking to management would not change anything as it is not a rule we can overturn. The rules are created by the association of the complex and once the fines are imposed, it is out of our hands. It is an unfortunate situation and one we are extremely apologetic for, however we must enforce. As for the cottage and the items you are mentioning in this review, we would've happily assisted you with any issues you encountered had we known of them during your stay. We cannot assist if these matters are not brought to our attention. We do hope that despite the parking issue and other items you mentioned, you were able to enjoy the beautiful beaches and wonderful restaurants this great area offers. If you choose to give this great cottage another try, and we hope you will, you are entitled to a returning guest discount for any future booking.
Sincerely,
Luna Beach Properties, LLC
Prior to arrival we were contacted about pet fees and parking, which we thought was already covered in fees paid prior which we were not given breakdown of in initial quote. Upon arrival, there were several noted issues. Kitchen: drawer pull was missing on utensils drawer and only 5 forks, rest of utensils were plentiful. There was a major lack of cups/glasses- many coffee mugs, wine glasses, ice cream cups, etc. but no regular glasses for a family There was no dish detergent in the unit nor any srubbbing brush to clean pans etc that could not be put in the dishwasher. Flooring: there were gaps in the flooring in many doorways and in front of tubs/showers. Bathrooms: guest bath had NO shower liner, only the cloth one so all water spilled into the floor. Main bath: the shower curtain that was there was torn and missing several curtain hooks as well.
We had an issue with a smoke alarm on Sunday and given the holiday weekend, it took a few hours to get a replacement battery which is understandable. On Tuesday morning, we were contacted by the management office about a contractor coming out to measure for new flooring, which we had to adjust our schedules due to the dogs in the home and not comfortable letting someone in without one of us present.. This delayed family morning outings by more than an hour that were planned (were only given 15-20 min notice that they were coming). On Thursday morning we were woken to the sounds of drills and screws on the roof. We immediately emailed and called the management office and were told at first there was no knowledge of this. A follow up call was made to us to convey they had overlooked an email from a week prior that this was scheduled. The work went on till way iinto the afternoon, causing again issues with schedules and with dogs as well. We were offered 1 $25 gift card for a family of 6 for "waking us up early" and this was not even delivered until after 5 pm after we had left for dinner and could not be used until the last day of our trip. We ventured out the next day to use the minigolf/ice cream shop portion of the gift card only to find out the ice cream shop was closed. It was disappointing to only be offered that small sum for a family of 6 given the accomodations we had made in our schedulles multiple times for things we should have been alerted to prior to our trip . These could have been handled on nonoccupied days. Overall disappointing trip.
Byron E.
Stayed 7 nights in May 2022
Response from VrboOwner on 13 Sept 2023
Byron,
We are terribly sorry about all the confusion regarding the pet fees. These cottages have not always been pet friendly so it has been quite a chore getting the third party booking sites on board with adding the pet fees to each booking. As for the measuring of the floors, you could've declined entry to the unit during your stay had you expressed to us this was an issue. These cottages rent by the week in the summer with all arrival and departure being on Saturday. Most contractors and crews will not work on Saturday so it is up to us to try and get necessary maintenance done when we can. We understand it was an inconvenience and we are very sorry for not being able to let you know of the roof repair any sooner than we did. They were doing work that still needed to be done from Hurricane Sally damages and this was something we had to postpone many times. We hate that it interrupted your dogs and caused them to bark, however they were not there to work wee hours of the morning nor were they there late at night. The gift card was simply a "Thank you" for being so kind in allowing these things to take place during your stay, not a compensation for a family of 6. We are terribly sorry you had such a disappointing stay but truly hope you found the beach and pools at this complex to be a refuge away from the situations you had to endure at the unit.
Sincerely,
Luna Beach Properties, LLC
We drove in from out of state, arriving around 8pm., after sunset. Upon arriving at the unit, we were surprised to find that it is located right next to the main road leading out to Fort Morgan, which is a 55mph road. At night, it was relatively quiet, but during the day, we couldn't sit outside on the enclosed porch due to the noise of the cars driving by.
Entering the house, it was exactly as the picture shows, but the photos must have been taken when it was new and in mint condition. Now, the furniture is in "ok" shape, with some stains and obvious wear and tear of a rental property. The mattresses have deep impressions, but were relatively comfortable. The kitchen, while well equipped, needs some new skillets as the ones provided had burn/scorch marks and were unusable. The kitchen did have a toaster, Keurig and regular coffee maker, blender, garbage disposal, dishwasher. We did not use the in unit washer and dryer but appreciate that detergent was provided. There were plenty of clean towels provided, both in the bathrooms and the kitchen. The TV had cable and plenty of stations available, although if you want to use your own Netflix account, you can't because it requires access to the password for their Dish account.
There are two pools in the complex, find the larger one at the back. Very nice with plenty of chairs, restrooms, etc.
The last thing to mention is that when we woke up the first morning after arriving the prior evening after dark, and I looked a bit closer at the house, it was not very clean. There were cobwebs in the corners of the ceilings and dirt in the corner of all the baseboards and floors. I do have photos if the mgmt company is interested in seeing them. The unit could use a coat of paint, as the walls have many scuffs and scrapes.
Lastly, please include the code to the keybox on the porch on our check out instructions. I had to contact someone, who rather rudely told me to "check my email". I installed the app at the suggestion of the mgmt company when I booked the property so that is where I got the info for check in, which was no longer available to me on the day of checkout. Only the check OUT instructions, which did not include the code.
Stephanie A.
Stayed 5 nights in Mar 2022
Response from VrboOwner on 13 Sept 2023
Stephanie,
Thank you for your great review of your stay with us at Unit 4001 in The Rookery III complex. The details you shared will greatly assist with us making this property better for future guests although we would've happily assisted you with these issues while you were here. Had you contacted us regarding the cleaning, we would've had no issues with getting them quickly resolved to make you feel better about your stay. Also, we could've replaced the kitchen items you needed as well. We hope you understand that we can only assist in making your stay better if the items that are lacking are brought to our attention while you are here and we have the chance to make things better. We do hope that you will give this great property another chance by booking again in the near future. We look forward to having you be our guest again soon.
Sincerely,
Luna Beach Properties, LLC
Nice location with close beach access. The management is very responsive to calls and emails if there is anything you need to discuss with them! My family will be keeping this location saved for future visits.
Chad C.
Stayed 3 nights in Oct 2021
Response from VrboOwner on 13 Sept 2023
Chad,
Thank you so much for your excellent 5 star review of your stay with us in this great property! We are so glad you had such an enjoyable stay and look forward to you returning to be our guest again soon.
Remember to mention the discount offered to all returning guests.
Sincerely,
Luna Beach Properties, LLC
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