We had an enjoyable stay overall. After waiting a while at the mountain check-in, we arrived to a unit that was exceptionally clean and well maintained. We were visiting for the 4848 Festival, and while the condo is a bit of a hike to the village with young kids, the shuttle service running every 30 minutes made getting around manageable.Unfortunately, we did experience a couple of significant issues during our stay. There was no working Wi-Fi in the unit, and the public Wi-Fi was very spotty, making it difficult to stay connected. More importantly, the refrigerator and freezer were not functioning properly, and we ended up losing all of the food we had brought with us.I do want to mention that the property management company was wonderful to work with. They responded quickly to every message and genuinely tried to help. However, because they are not located on-site, resolving issues took additional time and coordination to connect with someone at the resort.Despite the setbacks, we still had a fun weekend and appreciated the cleanliness of the unit and the responsiveness of the management team. We were just disappointed that the appliance issues resulted in losing most of our groceries.And remember most units here do not have AC. Even with windows open at night we only got down to 78 overnight- it is noted on the details but families with kids should remember that is the norm at snowshoe- some places have window units but not this one.