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Aparthotel

BIG HOTEL LÀO CAI

Luxury aparthotel with full-service spa and free valet parking

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Photo gallery for BIG HOTEL LÀO CAI

Front of property
Room
Reception
Spa
Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Spa
  • Outdoor space
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

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503 Ð. Hoàng Liên, Lao Cai, Lao Cai, 330000
  • Thuy Hoa Park
    ‪3 min drive‬
  • China-Vietnam Border Crossing
    ‪3 min drive‬
  • Den Mau Temple
    ‪3 min drive‬

Choose your unit

View all photos for Superior Single Room

Room

Superior Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Room

Family Double Room

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double Room Single Use

Room

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Lao Cai

Lao Cai is home to BIG HOTEL LÀO CAI. Hekou Customs Site and Head Office against Flood, Hekou are local landmarks, and the area's natural beauty can be seen at Thuy Hoa Park and Gushan Cave Ancient Site.

What's nearby

  • Thuy Hoa Park - 3 min drive - 3.0 km
  • Hekou Customs Site - 3 min drive - 3.0 km
  • China-Vietnam Border Crossing - 3 min drive - 3.3 km
  • Den Mau Temple - 3 min drive - 3.3 km
  • Sapa Lake - 26 min drive - 30.2 km

Getting around

  • Lao Cai Train Station - 5 min drive

Restaurants

  • ‪Hai Nhi Restaurant - ‬3 min drive
  • ‪Vietemotion Cafe & Restaurant Lao Cai - ‬3 min drive
  • ‪Nhà Hàng Hồng Long - ‬17 min walk
  • ‪Hai Yen Restaurant - ‬3 min drive
  • ‪Terminus Restaurant - ‬3 min drive

About this property

BIG HOTEL LÀO CAI

Luxury aparthotel with full-service spa and free valet parking
This aparthotel features a full-service spa, spa services and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment provides a sitting area and a fridge, plus free WiFi and a balcony. Added amenities include a private garden, a microwave and a rainfall shower. Change of towels is available on request.
BIG HOTEL LÀO CAI offers 20 accommodations, which are accessible via exterior corridors and feature complimentary slippers and shared/communal kitchens. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a rainfall showerhead and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Jolly Spa. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
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Amenities

Kitchen
Parking included
Free WiFi
Spa
Outdoor space
24/7 front desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Late check-in fee for check-in between 6:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is BIG HOTEL LÀO CAI pet-friendly?

No, pets are not allowed at this property.

How much is parking at BIG HOTEL LÀO CAI?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at BIG HOTEL LÀO CAI?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available from 6:00 PM to midnight for a fee.

What time is check-out at BIG HOTEL LÀO CAI?

Checkout is at noon.

Where is BIG HOTEL LÀO CAI located?

Situated in Lao Cai, this luxury aparthotel is within 3 miles (5 km) of Hekou Customs Site, Thuy Hoa Park and Den Mau Temple. China-Vietnam Border Crossing is 2.2 mi (3.6 km) away. Lao Cai Train Station is 25 minutes by foot.

BIG HOTEL LÀO CAI Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.6/10

Communication

Reviews

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025

8/10 Good

Thong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Ridiculous design of the separating glass wall when water from the shower still wets the whole bathroom
Water runs around the glass wall to the exit hole under the sink
Stayed 2 nights in Jul 2025

8/10 Good

inchul

Liked: Cleanliness, amenities, room comfort, communication
Stayed 1 night in Nov 2024

10/10 Excellent

Loi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024