4/10 Poor
Sarfaraaz
31 May 2025
Pretty Property
Communication and check-in was terrible. Waited 2hr20min to check in. Was not provided with wifi/check in instructions prior to check in as promised.
Virtual front desk communicates with you through camera/keypad on door. Which is a great concept but can be challenging for international tourists as English is not widely spoken and ALL apartment communication (emails and messages) are in Pt.
Positive: Apartment was spacious, well located and generally good. Great bed and couch too.
Tried twice to get a cancellation and refund but no luck. Took the loss and checked out 3 days earlier anyways due to the unsavory communication and service provision.
Sarfaraaz
Stayed 7 nights in May 2025