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Flats Castelo - HOrigem

Apartment with kitchenette, steps from Castle of São Jorge

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Photo gallery for Flats Castelo - HOrigem

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Exterior
Room
View from room
Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

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Costa Castelo 82/84, Lisbon, 1100-177
  • Castle of São Jorge
    ‪1 min walk‬
  • Rossio Square
    ‪7 min walk‬
  • Avenida da Liberdade
    ‪12 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

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View all photos for Superior Apartment, 1 Bedroom, City View

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Superior Apartment, 1 Bedroom, City View

  • 376 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

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Economy Studio

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment, 1 Bedroom

Room

Comfort Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Lisbon

Located in Lisbon, Flats Castelo - HOrigem is in the city centre. Castle of São Jorge and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium.
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What's nearby

  • Castle of São Jorge - 1 min walk - 0.0 km
  • Rossio Square - 7 min walk - 0.6 km
  • Lisbon Cathedral - 7 min walk - 0.6 km
  • Santa Justa Elevator - 8 min walk - 0.7 km
  • Avenida da Liberdade - 12 min walk - 1.0 km

Getting around

  • Largo do Terreirinho Stop - 3 min walk
  • Rossio Station - 10 min walk
  • Lisbon (LIS-Humberto Delgado) - 33 min drive

Restaurants

  • ‪Restaurante Altar - ‬2 min walk
  • ‪Café da Garagem - ‬1 min walk
  • ‪Yak and Yeti - ‬3 min walk
  • ‪O Prego - ‬3 min walk
  • ‪Restaurante Cantinho do Aziz - ‬4 min walk

About this property

Flats Castelo - HOrigem

Apartment with kitchenette, steps from Castle of São Jorge
This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a coffee/tea maker and a dishwasher. Limited housekeeping is available.
Flats Castelo - HOrigem offers 4 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 3-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

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Amenities

Kitchen
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Flats Castelo - HOrigem pet-friendly?

No, pets are not allowed at this property.

How much is parking at Flats Castelo - HOrigem?

This property doesn't offer parking.

What time is check-in at Flats Castelo - HOrigem?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Flats Castelo - HOrigem?

Checkout is at noon.

Where is Flats Castelo - HOrigem located?

Located in Lisbon City Center, this apartment building is within a 10-minute walk of Castle of São Jorge, Rossio Square and Lisbon Cathedral. Avenida da Liberdade and Santa Justa Elevator are also within 15 minutes. Largo do Terreirinho Stop and Rua dos Lagares Stop are within a 5-minute walk.

Flats Castelo - HOrigem Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 54 out of 136 reviews
Rating 8 - Good. 60 out of 136 reviews
Rating 6 - Okay. 10 out of 136 reviews
Rating 4 - Poor. 3 out of 136 reviews
Rating 2 - Terrible. 9 out of 136 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

7.6/10

Communication

Reviews

2/10 Terrible

Sacha

Disliked: Property conditions & facilities
Disastrous and unsafe room. Bedroom on ground floor with the thinnest door, feels like people chatting in the street are in the room. I had to pay for another hotel and they refused to refund me. Second night was okay because they moved me to an appartment upstairs and felt perfectly safe. Please beware of the room you’re getting if you’re on ground floor. Never again
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
A place to go to…I’d love to revisit.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities, communication
We got this property from HOrigem after staying a couple of nights at another of their properties and deciding to stay an extra night in Lisbon. It was just a couple of blocks away from the first one and equally great. The view was less desirable than the first one which looked down at the street where the cable cars run by, but other than that, it was a great stay. We can't say anything but great things about the staff and their friendliness and helpfulness, Diogo even help carry my wife's baggage up the steep streets from the first property to this one. Highly recommended.
Stayed 1 night in Mar 2025

8/10 Good

Virginie

Liked: Cleanliness, room comfort, communication

Great Location and Friendly Staff, but Misleading

The hotel was very well located, with restaurants just a few steps away, definitely a plus. The staff was also very welcoming, however, getting there was a bit confusing. We first had to go to a different location in the city center, which wasn’t clearly explained in the booking instructions. We were also quite disappointed with the accommodation itself. The photos showed a very modern apartment, but in reality, it was rather old-fashioned, with a noticeable musty smell typical of older buildings. That said, the rooms were very clean, and the beds were comfortable. In summary: a good stay overall, despite the misleading presentation online.
Stayed 11 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort, communication
Great location near the castle. Beware if accessibility is an issue, as it requires climbing steps and is not easy to access via taxi. Very clean and nice.
Stayed 2 nights in May 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely space- safe and quiet. Felt like home. Nice people and interesting streets all around.
Stayed 3 nights in Sep 2022

2/10 Terrible

Félix

Disliked: Cleanliness, room comfort, communication

Bed bugs

Location had bed bugs, really not happy.
Stayed 1 night in May 2024

2/10 Terrible

Julie

Disliked: Cleanliness, room comfort, communication

Bedbugs

Would not recommend this place. Got bitten of bedbugs here. We also had to wait outside 30 minutes in the evening as the host didn’t answer our phone calls due to check in.
Stayed 2 nights in May 2024

2/10 Terrible

Xue

Disliked: Cleanliness, property conditions & facilities, communication
Don’t stay here! We did not see the comment left by other guest earlier this year. There’re bed bugs and ever since the day we stayed there, we got bed bug bites every nights. They even left with us in our luggage so moving to other hotel not going to save the problem.

2/10 Terrible

Scott

Disliked: Communication

Poor management, terrible communications

Terribly inflexible management with poor communication skills (none). This doesn’t matter until it does. I would recommend against staying here.
Stayed 1 night in Jul 2022

4/10 Poor

Ann Marie

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing I can say is it was conveniently located. It was not very clean. Floors were dirty. Mold in shower. Shower fixtures were broken. Air conditioner kept making a buzzing sound every 20 - 30 seconds. Ran out of hot water. When I called to let them know was told there was only one boiler for whole building. Later found out that wasn't the case. The dial on the water tank in the bathroom had been turned to off.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jesse

Disliked: Cleanliness, communication
The apartment we stayed in was full of bedbugs. I thought I had just been bitten by mosquitoes but the bites continued to get worse and more bites showed up in subsequent nights. On the third day of our stay, we found multiple bedbugs in the sheets when we woke. Communication with the owners was not great. They told us that they would change/wash the sheets which they did. But there were still bugs in the room when we got back that evening. We had to move to a new hotel at additional expense to us and the property have not been helpful in even covering the additional costs for a new place to stay. Cannot recommend the room we stayed in. Location however is excellent (though not much of a consolation)
Stayed 4 nights in Jun 2023

6/10 Okay

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Poor communication and management did not appear to care about making the customer comfortable... On the first night of my stay, i asked for a sheet for the pullout couch...i just wanted it because there was not one already provided....the lady said she was busy and would call me back....she did not and when i called her back over an hour later, she sent it to voice mail not once but twice and responded. That morning, ants (lots of ants) started coming up through the hard wood floors, they were on the countertops too....i was told that housekeeping would handle it around 1pm. This was at 9am when i reported it. Housekeeping is the only reason i am giving this place an ok...they were wonderful...they handled the ants and made the fold out bed comfortable for my second night. Management also did not address the broken air conditioner...in fact when we ask her about it, she rushed out the flat saying she did not know how to use it. It was October, but because we were on the 3rd floor and due to the heavy rain could not keep the windows open...it was a little stuffy. I cannot in good faith recommend this place because managements response to simple requests were treated as if i were bothering them, and i was only asking for basic items... this is my first negative reveiw and i traveled very often and for many years with Expedia.
Stayed 2 nights in Oct 2022

6/10 Okay

Ghislaine

Liked: Cleanliness
Disliked: Communication
Il manquait les serviettes de bain Pas de lave vaisselle (mais pas grave) Accueil très compliqué car pas les codes d'entrée à l'arrivée et aucune personne pour nous recevoir Décevant !
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2024

8/10 Good

Alan John

Liked: Cleanliness, property conditions & facilities, communication
Poor sound insulation within building. Opposite a building site
Stayed 6 nights in Oct 2024

8/10 Good

Samanta

Stayed 2 nights in Jun 2024

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Lage perfekt - direkt unter der Burg in der Altstadt - 10 Minuten Fußweg zum Zentrum. Super Ausblick ( in der Wohnung 3ter Stock)
Stayed 3 nights in Jun 2024

10/10 Excellent

annie

Stayed 4 nights in May 2024

8/10 Good

Nozomi

Liked: Cleanliness, amenities, property conditions & facilities, communication
到着する前にチェックインの方法について案内が無かったので、玄関に着いてから電話をしました。スタッフはホテル内にいたのですぐに対応してもらえました。 ホテルは坂の上にあるので、大きな荷物を持っていく場合にはタクシーなどの利用がお勧めです。私は重いスーツケースを持って、急で長い階段の道を登り大変苦労しました。途中で親切な男性がスーツケースを運んでくれて本当に助かりました。 ホテルは1階と２階に一部屋ずつ。エレベーターはありません。私の荷物はホテルのスタッフ女性が運んでくれました。感じの良いフレンドリーなスタッフでした。 建物は古いですが、ローカルな雰囲気で良かったです。室内はリノベーションされているので快適でした。ポルトガルのワインと水のボトルがプレゼントされていて嬉しかったです。 キッチンの備品も、コーヒーメーカーもあり十分でした。ただフライパンが無かったのが少し不便でした。 給湯設備も問題なく、熱いシャワーも利用できました。 サン・ジョルジェ城近くで観光に便利です。ホテル玄関を出て左側を進むとエレベーターがあり大変良い景色が見られ、またそれを利用するとフィゲイラ広場などにも簡単にアクセスできます。エレベーター地上階にはスーパーマーケットがあるので大変便利でした。
Stayed 7 nights in May 2024

8/10 Good

CHANMIN

Stayed 4 nights in May 2024

8/10 Good

Martine

Liked: Cleanliness, amenities, property conditions & facilities
Très belle vue sur la ville, bien situé, beaucoup de sites et services à proximité. L’adresse de la réception devrait toutefois être indiquée avant l’arrivée ainsi que la possibilité ou non de laisser les bagages en consige. Bon accueil.
Stayed 6 nights in Apr 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities, communication
La seul déception que j’ai eu est avec Expédia car le lien pour rejoindre l’hôtel ne fonctionnait pas et le numéro donner n’était pas un numéro attribuable. Alors il a fallu que j’arrive à parler à quelqu’un qui a pu m’aider oui, mais c’est tressant de vivre ça avant de partir.
Stayed 5 nights in Apr 2024

10/10 Excellent

Dennis

Stayed 1 night in Apr 2024

2/10 Terrible

Safia

Stayed 2 nights in Apr 2024