See all properties

The Waterfront Suites - Heritage Collection

Luxury aparthotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for The Waterfront Suites - Heritage Collection

Living area
Room
View from room
View from room
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Pool
  • Parking available
  • Washer
  • Kitchen
  • Air conditioning

Explore the area

Map
100 Marsden Road, Paihia, 0210
  • Paihia Wharf
    ‪3 min walk‬
  • Paihia Beach
    ‪5 min walk‬
  • Waitangi Treaty Grounds
    ‪4 min drive‬
  • Kerikeri (KKE-Bay of Islands)
    ‪23 min drive‬

Choose your unit

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Deluxe Suite, 1 Bedroom

Room

Deluxe Suite, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Living area

Premium Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Penthouse, 3 Bedrooms

Room

Penthouse, 3 Bedrooms

  • Ocean view
  • 1 bedroom
  • Sleeps 7
  • 5 Single Beds OR 3 King Beds

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Bathroom

Sea Spray Suites

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, 688 reviews
The price is £68
includes taxes & fees
2 Jun - 3 Jun
Sea Spray Suites

About the area

Paihia

Located in Paihia, The Waterfront Suites - Heritage Collection is in the city centre and on the beach. Paihia Wharf and Action World are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Islands and Tapeka Point Historic Reserve. Makana Chocolate Boutique and Bay Of Islands Vintage Railway are also worth visiting.

What's nearby

  • Paihia Wharf - 3 min walk - 0.3 km
  • Paihia Beach - 5 min walk - 0.5 km
  • Waitangi Treaty Grounds - 4 min drive - 2.6 km
  • Haruru Falls - 6 min drive - 5.4 km
  • Russell Beach - 27 min drive - 15.4 km

Getting around

  • Kerikeri (KKE-Bay of Islands) - 18 min drive

Restaurants

  • ‪Cbk Craft Beer and Kitchen - ‬4 min walk
  • ‪Marina Cafe Opua - ‬8 min drive
  • ‪Hone's Garden - ‬26 min drive
  • ‪Paihia Wharf - ‬4 min walk
  • ‪Charlotte’s Kitchen - ‬3 min walk

About this property

The Waterfront Suites - Heritage Collection

Luxury aparthotel on the beach, with outdoor pool
This smoke-free aparthotel features an outdoor pool, WiFi in public areas and conference space. Other amenities include self parking, concierge services and dry cleaning. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and an electric kettle, while an LCD TV with digital channels and a DVD player provide a bit of entertainment.
The Waterfront Suites - Heritage Collection offers 15 air-conditioned accommodations with washers/dryers and DVD players. Beds feature premium bedding. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Paihia aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.
Lock

Protect your payment — always book on Vrbo

If someone asks you to book through them or pay them directly before you book on Vrbo, report it.
Find out more

Amenities

Pool
Kitchen
Washer
Dryer
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Paihia Sails Three Bedroom Premium Suite is located in a different building, 55 yards (50 meters) from the main property and does not have access to amenities such as the pool and barbecue facilities.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Does The Waterfront Suites - Heritage Collection have a pool?

Yes, this property has an outdoor pool.

Is The Waterfront Suites - Heritage Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Waterfront Suites - Heritage Collection?

Self-parking is available for a fee.

What time is check-in at The Waterfront Suites - Heritage Collection?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Waterfront Suites - Heritage Collection?

Checkout is at 10 AM.

Does The Waterfront Suites - Heritage Collection provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Waterfront Suites - Heritage Collection located?

Located in Paihia, this beachfront aparthotel is in the city centre, just steps away from Bay of Islands and Paihia Wharf. Paihia Beach and Te Ti Bay are also within 5 minutes.

The Waterfront Suites - Heritage Collection Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 518 out of 648 reviews
Rating 8 - Good. 102 out of 648 reviews
Rating 6 - Okay. 13 out of 648 reviews
Rating 4 - Poor. 10 out of 648 reviews
Rating 2 - Terrible. 5 out of 648 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent - lovely apartment with everything we needed. Really nice staff- friendly and really helpful. Thankyou
Stayed 7 nights in Dec 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, room comfort, communication

Exceptional

This is our second time staying here & it doesn't disappoint ,fabulous, spacious suites, Great location on the bay, close to all restaurants , the grounds are beautifully landscaped, secure underground parking, extremely friendly staff, would highly recommend
Stayed 3 nights in Feb 2024

10/10 Excellent

Drew, Chengdu, China

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful staff that do a great job at greeting you. Apartment is spotless with loads of amenities. Spacious and comfortable, and overall just an amazing place to stay! We shall return in the future!
Stayed 1 night in Oct 2019

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern aparthotel .

Really convenient location on the waterfront - where else . A short stroll to the wharf and restaurants , and all that Paihia has to offer . Parking underground was brilliant if like us you are touring , and the washer and dryer in your bathroom were great . Modern fittings - cannot fault. Pool is just for enthusiasts to do laps but then you have the sea on your doorstep .
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position close to the centre and an easy walk to the Treaty Grounds. We would have preferred first floor accommodation with a balcony rather than a ground floor with no sea view
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Excellent location, just across the road from the Bay front and close to the jetty and town centre shops and restaurants. A short flight of stairs down to pavement level. Lovely patio table and chairs to enjoy the setting. Well equipped studios. What's not to love?
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation. Had everything you needed. Nice pool. Close to restaurants.
Stayed 2 nights in Oct 2018

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Waterfront Hotel

Lovely hotel in a great location. Staff very helpful to recommend places to eat
Stayed 2 nights in Aug 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

2 DAY BREAK

Lovely apartment in lovely location. Prior to arrival Hotels.com advised a reduced price for the stay. Queried with hotels.com, but hot no reply. We had prepaid in full. Check in agent answered incoming phone call whilst dealing with my reservation. Asked for restroom - only available in your apartment after check in
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Lynn, East Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

they've thought of everything

Everything we needed was thoughtfully provided - i.e. Dishwasher, washing machine, tumble dryer, well fitted kitchen and air conditioning. Rooms were serviced daily. Very pleasant and helpful staff. We enjoyed our stay and woul not hesitate to recommend.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort

Superb location & facilities.

It would have scored top notch, but the kitchen tap was loose & the tumble drier wouldn't work unless you held the door shut. However, both were rectified quickly.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

lolmil116

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for 2 couples.

Great location. Very smart apartment. Even better if you could get a sea view room.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

V. Webb, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT

We were travelling around New Zealand for over a month and this was possibly the best hotel we stayed in. The area is a fantastic part of Northland and this is the best place to stay. The quality of the apartments was of the highest standard…everything (and I mean everything) was thought of. One of the nicest touches was a hand-written welcome card upon our arrival in the apartment: a little touch, but really epitomised the standard of the hotel and the care taken by the staff to make us welcome and our stay enjoyable.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Geraint, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waterfront suites

Excellent location and apartment overall. Clean, well serviced, excellent facilities and the view was to die for !!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Apartment

Great apartment very well appointed with magnificent views over the bay.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

bglondon, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great choice

Great location. Staff incredibly helpful. Suite is well equipped and met all our needs. V happy stay.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Excellent location. Beautiful suites.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Schön, aber ohne Meersicht

Grundsätzlich sehr schöne und moderne Apartements. Das einzige was ich vermisst habe war etwas Blick zum Meer, obwohl eigentlich gerade am Meer gelegen haben nur die teuren Apartements Meerblick, auch wenn die Bilder das vielleicht anders suggerieren. Von dem her kann man auch gerade so gut eine geünstigere Unterkunft weiter weg vom Meer nehmenYyy
Stayed 2 nights in Feb 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great clean property with friendly staff in a convenient location
Stayed 9 nights in Dec 2024

10/10 Excellent

Philipp

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay and we were even able to extend our stay without any issues! We loved it here!
Stayed 2 nights in Dec 2024

10/10 Excellent

Karrina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quality Accomodation close to dining and wharf options.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a beautiful property. Very accessible to lots of dining options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities, communication
Stayed 6 nights in Sep 2024