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Portobello Resort Apartments

Apartment with free parking, a quick walk to The Star Gold Coast

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Photo gallery for Portobello Resort Apartments

Pool
Exterior
Resort view
Lobby
Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Dryer
  • Washer
  • Barbecue grill
  • Kitchen

Explore the area

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2607 Gold Coast Highway, Broadbeach, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪3 min walk‬
  • The Star Gold Coast
    ‪10 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

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About the area

Gold Coast

Located in Mermaid Beach, a neighbourhood in Gold Coast, Portobello Resort Apartments is in a shopping district and near the beach. SkyPoint Observation Deck and Cavill Avenue are notable landmarks, and travellers looking to shop may want to visit Pacific Fair Shopping Centre and Chevron Renaissance. Don't miss out on a visit to Currumbin Wildlife Sanctuary. Snorkelling, windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
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What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • The Star Gold Coast - 10 min walk - 0.9 km
  • Gold Coast Convention and Exhibition Centre - 14 min walk - 1.2 km
  • Surfers Paradise Beach - 5 min drive - 3.8 km
  • Cavill Avenue - 6 min drive - 4.6 km

Getting around

  • Broadbeach South Light Rail Station - 5 min walk
  • Varsity Lakes Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 26 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪Passiontree Velvet - ‬5 min walk
  • ‪Krispy Kreme - ‬8 min walk
  • ‪The Moo - ‬5 min walk
  • ‪BiN 232 - ‬7 min walk

About this property

Portobello Resort Apartments

Apartment with free parking, a quick walk to The Star Gold Coast
An outdoor pool, Access to hot tub and dry cleaning are available at this smoke-free apartment building. Self parking is free. Additionally, laundry facilities, express check-in and express check-out are on-site. Each apartment features a washer/dryer and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a sofa bed and a sitting area, and other amenities include a furnished balcony and a coffee/tea maker. Weekly housekeeping is available.
Portobello Resort Apartments offers 9 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. This individually furnished accommodation has separate sitting areas and includes sofa beds. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include baths or showers and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Amenities

Pool
Hot tub
Kitchen
Washing machine
Dryer
Parking included

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per night.
Cots (infant beds) are available for AUD 45 per week

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 45 per week
  • Rollaway bed fee: AUD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Portobello Resort Apartments have a pool?

Yes, this property has an outdoor pool.

Is Portobello Resort Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portobello Resort Apartments?

Self-parking is free at this property.

What time is check-in at Portobello Resort Apartments?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at Portobello Resort Apartments?

Checkout is at 10 AM.

Does Portobello Resort Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Portobello Resort Apartments located?

Located in Mermaid Beach, this apartment building is within a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Gold Coast Convention and Exhibition Centre and SkyPoint Observation Deck are also within 3 mi (5 km). Broadbeach South Light Rail Station is 5 minutes by foot and Florida Gardens station is 30 minutes.

Portobello Resort Apartments Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 95 out of 215 reviews
Rating 8 - Good. 95 out of 215 reviews
Rating 6 - Okay. 16 out of 215 reviews
Rating 4 - Poor. 6 out of 215 reviews
Rating 2 - Terrible. 3 out of 215 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.8/10

Communication

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
was as per listing, great location.
Stayed 6 nights in Jan 2025

10/10 Excellent

andrina

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had an absolutely lovely stay, property was lovely and clean. Pool and spa were awesome and such a convenient location. ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and the staff were very helpful, welcoming and accommodating.
Stayed 3 nights in Oct 2023

10/10 Excellent

Giacinto

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a relaxed and confortable stay at Portobello. The Property Managers were excellent and eager to help with any request. The unit itself was clean and easy to access. It is extremely close to Transport options and Pacific Fair shopping centre.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property managers, friendly and helpful. Apartment was perfect for what we needed. Pool was amazing, beds comfortable, room clean and easy parking. Loved our stay, if we come back again to the gold coast we will stay here again. Thanks very much

10/10 Excellent

Christine and Phil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property central to all our needs.
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
We spent two weeks in a lovely two bedroom apartment. Managers Marty and Dorelle, were outstanding hosts, extremely helpful and accommodating. The apartment was clean with everything we required. Pool was warm and well maintained. Close to the beach, Pacific Fair and dozens of restaurants. We will be returning next time we are on the Gold Coast. Highly recommend accomodation!
Stayed 14 nights in Jan 2025

10/10 Excellent

David Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Marty was very nice and helpful will stay again in the future thanks for everything. Regards Olivia
Stayed 6 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was great clean and renovated. The pool was clean and the spa warm 😎. There are two construction site close to the property so don't expect a sleep in.
Stayed 3 nights in Jan 2024

10/10 Excellent

william

Liked: Amenities, property conditions & facilities, communication
All ok
Stayed 5 nights in Dec 2022

10/10 Excellent

Karen Mary

Liked: Cleanliness, property conditions & facilities, communication
Stayed 15 nights in Mar 2025

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hair dryer needed an Australian adaptor, not found in the apartment. Otherwise, accommodation was fine.
Stayed 2 nights in Jan 2025

10/10 Excellent

Le Cuong

Liked: Cleanliness, communication
Stayed 9 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Oct 2024

10/10 Excellent

Kimi

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 5 nights in Dec 2023

10/10 Excellent

Colleen

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Dec 2023

8/10 Good

Suffien

Liked: Cleanliness, amenities, communication
Portobello was so conveniently close to Pacific Fair, with supermarkets, restaurants and even a gym for me to use while visiting. It was also really a nice 15 min walk to the convention centre, where I can stop by a number of cafes to get my caffeine fix beforehand! The room itself is a little worn down, and could do with a revamp but otherwise it was comfortable.
Stayed 7 nights in May 2022

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 7 nights in May 2022

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Great location very comfortable apartment. 5 min to Beach, 5 min to PAC Fair easy walk to Broadbeach shops. Really enjoyed our stay
Stayed 3 nights in Feb 2022

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Managers were very helpful, great location, unit was small but had everything we needed. The unit was surprisingly quiet given its proximity to the Pacific Highway
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had just a short stay but really enjoyed it, the location was very good and we would definitely stay there again.
Stayed 2 nights in Jun 2021

10/10 Excellent

Colleen

Liked: Cleanliness, room comfort, communication

Very good

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing! Staff were helpful and friendly, room was well decorated and clean, swimming pool and jacuzzi was also clean and great to relax in. Whole place was quiet and we really enjoyed our stay! 😁
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Thank you for our stay. The location is good, close to the beach and Pacific Fair, easy to get to and easy to park in. The property was very clean but there was a few minor maintenance issues with the property, the door to the upstairs shower would not close and the toilet upstairs needed jiggling to get the cistern to refill. Other than that it was a very pleasant stay, the communication and greeting from the staff was excellent and the pool nice.
Stayed 2 nights in Jan 2021