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Aparthotel

Novatel Hotel & Apartment

Pet-friendly aparthotel connected to a shopping centre in Hai Phong with free parking

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Photo gallery for Novatel Hotel & Apartment

Terrace/patio
Room
Bathroom
Fitness studio
Private kitchen

Reviews

10 out of 10
Exceptional

Popular amenities

  • Gym
  • Kitchen
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
135 Hoang The Thien, Hai An, Hai Phong, 04000
  • Lach Tray Stadium
    ‪4 min drive‬
  • Aeon mall lê chân hải phòng
    ‪4 min drive‬
  • Hai Phong Opera House
    ‪4 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪4 min drive‬

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View all photos for Nova Apartment, 2 Queen Beds

Room

Nova Apartment, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Room

Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Nova Apartment, 2 Bedrooms

Room

Nova Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hai Phong

Located on a lake, Novatel Hotel & Apartment is in Quận Hải An neighbourhood and is connected to a shopping centre. Hai Phong Opera House and Du Hang Pagoda are local landmarks, and the area's natural beauty can be seen at Do Son Beach and Cat Ba National Park. Navy Museum and Tuan Chau Park are also worth visiting. Take the opportunity to explore the area for water adventures such as windsurfing.

What's nearby

  • Parkson TD Plaza - 2 min walk - 0.2 km
  • Lach Tray Stadium - 4 min drive - 2.6 km
  • Aeon mall lê chân hải phòng - 4 min drive - 3.7 km
  • Hai Phong Museum - 4 min drive - 4.1 km
  • Hai Phong Opera House - 4 min drive - 4.1 km

Getting around

  • Hai Phong Train Station - 13 min drive
  • Haiphong (HPH-Cat Bi) - 13 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Phương Chi - Lẩu Dê - ‬8 min walk
  • ‪Parkson Plaza - ‬5 min walk
  • ‪Quán Hùng Béo - ‬10 min walk
  • ‪Relax Cafe - ‬6 min walk

About this property

Novatel Hotel & Apartment

Pet-friendly aparthotel connected to a shopping centre in Hai Phong with free parking
A fitness centre, dry cleaning and laundry facilities are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and free newspapers. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include an electric kettle, a hairdryer and a safe.
Novatel Hotel & Apartment offers 28 air-conditioned accommodations with a safe and complimentary slippers. Kitchenettes offer fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Amenities

Kitchen
Pet-friendly
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 100000 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: VND 100000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Novatel Hotel & Apartment pet-friendly?

Yes, pets are allowed at this property. There's a fee of VND 100000 per pet, per night. Service animals are exempt from fees.

How much is parking at Novatel Hotel & Apartment?

Self-parking is free at this property.

What time is check-in at Novatel Hotel & Apartment?

Check-in start time: noon; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novatel Hotel & Apartment?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Novatel Hotel & Apartment located?

Located in Quận Hải An, this aparthotel is 0.3 mi (0.5 km) from Parkson TD Plaza and within 3 miles (5 km) of Lach Tray Stadium and Aeon mall lê chân hải phòng. Navy Museum and Hai Phong Museum are also within 3 miles (5 km).

Novatel Hotel & Apartment Reviews

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 27 reviews
Rating 8 - Good. 0 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10

Communication

Reviews

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, professional and enthusiastic staff. The room was clean and the bed was comfortable. Definitely coming back!
Stayed 1 night in Mar 2025

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was fantastic! The room was spotless, the bed was incredibly comfortable, and the staff was always warm and welcoming. Absolutely worth every penny
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is clean, and the staff are extremely friendly. The bed is comfortable, and I had a great night's sleep. Very satisfied.
Stayed 1 night in Mar 2025

10/10 Excellent

Noémi

Liked: Cleanliness, amenities, property conditions & facilities, communication
J'adore cet hôtel! Les chambres sont propres, le lit confortable et le personnel accueillant. Une expérience inoubliable.
Stayed 1 night in Mar 2025

10/10 Excellent

Ð?

Liked: Cleanliness, amenities, property conditions & facilities, communication
Khách sạn sạch sẽ, nhân viên nhiề tình chăm sóc khách hàng
Stayed 1 night in Oct 2024

10/10 Excellent

Y?n

Liked: Cleanliness, amenities, property conditions & facilities, communication
Căn phòng rất sạch sẽ, nhân viên thân thiện, mức giá hợp lý. Khách sạn có nhiều dịch vụ tiện ích đi kèm như giặt đồ, thuê xe máy, bếp ngoài trời,... Đừng ngần ngại nhờ nhân viên tư vấn về địa điểm vui chơi hay book các dịch vụ đi kèm, họ rất nhiệt tình. Lần sau công tác tại Hải Phòng tôi sẽ tiếp tục ở đây. Cảm ơn Novatel Hải Phòng!
Stayed 1 night in Oct 2024

10/10 Excellent

Dung

Liked: Cleanliness, amenities, property conditions & facilities, communication
工作人員很熱情地幫我尋找遊玩和吃飯的地方。每天我的房間都打掃得很乾淨，床單換得很乾淨。對於這個價格來說，這是一個合適的位置。另外，去工業區也很方便
Stayed 1 night in Oct 2024

10/10 Excellent

Thành

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Hi?u

Liked: Cleanliness, amenities, property conditions & facilities, communication
Phòng sạch sẽ nhân viên thân thiện. Khách sạn đáng ở
Stayed 1 night in Oct 2024

10/10 Excellent

Trang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Chỗ nghỉ gần sân bay và cao tốc, phòng được dọn ngăn nắp và sạch sẽ, nhân viên thân thiện vui vẻ. Không có gì để chê
Stayed 1 night in Oct 2024

6/10 Okay

Nhi

Disliked: Amenities
So the room had plenty of space with a kitchen and dining area as well. Check in was easy. What really let us down was that there were many areas that were dirty. The vents were covered in dust and I mean covered; the towels were very rough because they’ve been around for a long time; the shower easily flooded the surrounding bathroom floor. We had to lay towels down to slow the flooding. Turning the shower head away didn’t help either. The couch had stains from prior residents as well. Hate to say it, but we probably wouldn’t return
Stayed 1 night in Jul 2024