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Aparthotel

UTOPIC Polanco by ULIV

Luxury aparthotel with fitness centre and rooftop terrace

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Photo gallery for UTOPIC Polanco by ULIV

Lounge
Balcony
Front of property
Room
Dining room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
568 Calzada General Mariano Escobedo, Mexico City, 11590
  • Chapultepec Castle
    ‪15 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Auditorio Nacional
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Choose your unit

View all photos for Deluxe Studio

Room

Deluxe Studio

7.0 out of 10
Good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Suite

Room

Standard Double Suite

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Suite with Balcony

Room

Standard Double Suite with Balcony

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio

Room

Premium Studio

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Room

Standard Studio

8.0 out of 10
Very good
(4 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Suite with Balcony

Room

Standard Suite with Balcony

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Suite with Spectacular Balcony

Balcony

Premium Suite with Spectacular Balcony

  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Mexico City

Located in Mexico City, UTOPIC Polanco by ULIV is in the business district. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and travellers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.

What's nearby

  • Chapultepec Park - 12 min walk - 1.0 km
  • Chapultepec Castle - 15 min walk - 1.3 km
  • Angel of Independence Monument - 17 min walk - 1.5 km
  • U.S. Embassy - 19 min walk - 1.6 km
  • Auditorio Nacional - 2 min drive - 1.9 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Cafe Tamayo - ‬3 min walk
  • ‪Centro Castellano - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Viña - ‬1 min walk
  • ‪Panda Express - ‬3 min walk

About this property

UTOPIC Polanco by ULIV

Luxury aparthotel with fitness centre and rooftop terrace
This aparthotel features a fitness centre, a rooftop terrace and valet parking. WiFi in public areas is free. Additionally, spa services, a business centre and concierge services are on-site. Each apartment features thoughtful touches, such as an espresso maker and bathrobes, along with free WiFi and a Smart TV with digital channels. Added amenities include a TV, premium bedding and a rainfall shower. Change of towels is available on request.
UTOPIC Polanco by ULIV offers 36 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch Smart televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers. This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
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Amenities

Pet-friendly
Free WiFi
Air conditioning
Laundry
Spa
Gym

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, staffed front desk

Pets

Pets are allowed for an extra charge of MXN 800 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Important information

Optional extras

  • Valet parking fee: MXN 170 per day
  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is UTOPIC Polanco by ULIV pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 800 per pet, per stay. Service animals are exempt from fees.

How much is parking at UTOPIC Polanco by ULIV?

Valet parking is available for MXN 170 per day. Limited spots are available.

What time is check-in at UTOPIC Polanco by ULIV?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at UTOPIC Polanco by ULIV?

Checkout is at 11:00 AM.

Where is UTOPIC Polanco by ULIV located?

Located in Miguel Hidalgo, this luxury aparthotel is within a 10-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 1 mile (2 km). Chapultepec Station is 15 minutes by foot and Polanco Station is 17 minutes.

UTOPIC Polanco by ULIV Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 415 out of 589 reviews
Rating 8 - Good. 107 out of 589 reviews
Rating 6 - Okay. 31 out of 589 reviews
Rating 4 - Poor. 16 out of 589 reviews
Rating 2 - Terrible. 20 out of 589 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great stay. Staff is very friendly! Good location
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing location, very nice staff and all services available
Stayed 3 nights in Jul 2025

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
I like the new modern hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities, communication
Close to one of the best park in America .. Chapultepec and Polanco area Love it
Stayed 1 night in Jul 2025

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property.
Stayed 1 night in Aug 2025

8/10 Good

Gibran

Liked: Cleanliness, property conditions & facilities, communication
Nice hotel for the price
Stayed 1 night in Jun 2025

8/10 Good

Fernando

Liked: Cleanliness, amenities
Nice rooms and super clean!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ximena

Liked: Cleanliness, amenities, property conditions & facilities, communication
An excellent place to stay!
Stayed 1 night in May 2025

10/10 Excellent

SANDRA

Liked: Amenities, property conditions & facilities
Great location , very friendly staff/ close to great restaurants and bars
Stayed 4 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great and the place is really nice
Stayed 1 night in May 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, property conditions & facilities, communication
Excelente!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Manuel

Liked: Cleanliness, amenities, property conditions & facilities
The property was great and the staff was very attentive to our needs. Amazing experience!
Stayed 7 nights in Jun 2025

4/10 Poor

Maria

Disliked: Cleanliness
It is very important to rest in a comfortable bed and comfortable pillows. If these details do not classify it as a good hotel, the bed was of very low quality.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities, communication
Ame todo de este hotel, nada de complicado para hacer check in y check out. Súper simple cuando sales y entres el edificio. Otra cosa fácil cuando ordenes el uber y cercas de todo. I really liked my stay here would definitely come again. Workers were super nice and very centered of all the attractions which made traveling around the city simple.
Stayed 5 nights in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Good reception service, clean rooms
Stayed 1 night in May 2025

10/10 Excellent

yvette

Liked: Cleanliness, amenities, property conditions & facilities, communication
My daughter and I truly enjoyed our overnight stay here. Staff was exemplary and very welcoming, even after check out I accidentally forgot my necklace in the hotel room and Christopher the hotel manager helped me to retrieve it immediately, jewelry was still in the room. I am so greatful for the staff there.I will definitely be staying there in my future trip to Mexico City. Location is perfect, short walk to famous museums, zoo and park. Thank you for the wonderful stay there
Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities, communication
I will come back again
Stayed 5 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and efficient Front desk check in professional and attentive
Stayed 1 night in Jun 2025

10/10 Excellent

Ruben

Great place!
Stayed 2 nights in Dec 2024

8/10 Good

Cristell De la

Liked: Amenities, property conditions & facilities, communication
The only thing they missing is a windows on every room and they never change the bed sheets, I stay for 5 nights and they always put the same one.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jarett

Liked: Cleanliness, property conditions & facilities, communication
Very nice rooms with easy access to the surrounding neighbourhoods
Stayed 3 nights in May 2025

10/10 Excellent

Kelsy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean place. The customer service was excellent. Very safe with security all night in the lobby.
Stayed 4 nights in May 2025

8/10 Good

Jose Felix

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was clean for the most part our shower did look like it wasn’t cleaned it had some dirt particles in it. We shower with sandals on neway but that was my only complaint
Stayed 3 nights in Jul 2025

8/10 Good

Luis Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooftop definitely needs some maintenance, it didn’t look like a place I wanted to go into. Gym could use some better equipment as well, but overall it was a decent place to stay in.
Stayed 5 nights in Jun 2025