BnBNova - 2BR - La Seine & Saint Germain

We're glad you enjoyed the location. The apartment has since been deep cleaned, including the sofa. Please note that the key collection point and the linen provision are outlined in the listing, and while we avoid leaving opened or part-used consumables for hygiene reasons, basic essentials should always be in place on arrival, which has been reviewed with our cleaning team. Thank you for reporting it to us.

Hello! We’re delighted the apartment provided a convenient and well-presented base for your time in Paris. It was a pleasure hosting you, and we would be very happy to welcome you again.

Thank you for your review. We're delighted you enjoyed your stay and hope to welcome you back again soon.

We are pleased that you appreciated the apartment's central location and our team's communication throughout your stay. We acknowledge your concerns and understand that certain aspects of your experience were disappointing. Your feedback has been carefully reviewed, and the relevant matters have been addressed to improve the quality and comfort of our accommodation. We remain committed to maintaining high standards of hospitality and providing a welcoming and well-managed experience for all our guests.

Hello! Thank you for taking the time to share your experience. We are pleased to know that you enjoyed your stay and appreciated the support provided by our team. Your feedback is valuable to us and will help us continue improving the guest experience. We would be delighted to welcome you again in the future.

Thank you for sharing such a thoughtful message. We are very pleased to know that your family enjoyed their time at the apartment and that it provided a welcoming place to experience Paris. We truly appreciate your kind words about our team and the care taken during your stay. It was a pleasure having you as our guests, and we hope to welcome you again for another visit in the future.

Thank you for your lovely review. We’re delighted you enjoyed the apartment and its central location, and that it worked well for your trip. We hope to welcome you again soon!

Thank you! We’re happy you enjoyed the location.

Thank you for your great review! We hope to welcome you back soon!

Thank you for taking the time to share your experience. We appreciate your feedback and have carefully reviewed the points mentioned to continue improving our guests’ comfort. The relevant matters have since been addressed, and we hope to have the opportunity to welcome you again in the future.

Thank you so much for your kind words! We're thrilled to hear that your family had a great time and that the location worked out perfectly for your trip. It was a pleasure to host you, and we hope to welcome you back on your next visit to Paris!

Thank you so much for your kind feedback! We’re happy you enjoyed the apartment, its location, and our communication. It would be a pleasure to host you again!

Hello! We’re pleased the apartment provided a comfortable and practical base for your visit. The concerns regarding bedroom privacy, arrival arrangements, kitchen equipment, bathroom essentials, and summer comfort have all been reviewed, addressed, and resolved. Your suggestions have also been taken into account to further improve the guest experience. Best regards, Reservation Team

Thank you for your feedback! We’re glad you enjoyed the location. Just to reassure you, the photos are accurate and were taken quite recently — but we’ll double-check to make sure everything is still well represented.

We sincerely regret that your initial experience did not meet the standards of comfort and hospitality we strive to provide. We appreciate your recognition of our team's responsiveness and are pleased that you were ultimately able to enjoy a peaceful and comfortable stay. Your feedback has been carefully reviewed, and the relevant matters have been addressed to help ensure a more seamless experience for future guests. We value your comments and hope to have the opportunity to welcome you again under better circumstances.

Thank you for your feedback! We’re glad you enjoyed the apartment and its location. We appreciate your comment regarding the key collection process and will take it into consideration to improve the experience for future guests.

Thanks so much for your lovely words! We’re really glad you had a nice stay and that the fan helped on those hot days. We know the key pickup isn’t the most convenient and are still working on finding a better option, but we’re happy it didn’t take away from your trip.

Thank you so much for your kind review! We're thrilled to hear that you enjoyed the location and were able to make the most of your weekend in Paris. It was a pleasure to host you!

Thank you for your thoughtful review! We're so glad the apartment worked well for your first visit to Paris and that you enjoyed the space and location. We’ll take note of the key pickup location for future improvements. It was a pleasure having you, and we’re happy to hear our team was responsive. Hope to welcome you back soon!

Thank you for taking the time to share your feedback. We are pleased to know that you had an enjoyable stay and appreciated the overall experience. Your comments have been carefully noted and will help us continue improving our services and the information provided to our guests. We appreciate you choosing to stay with us and hope to have the opportunity to welcome you again in the future.

Thank you for your feedback. We’re glad you enjoyed the apartment and its great location. We appreciate your comments regarding the check-in process and the shower issue, and we will review them to improve the experience for future guests. We regret any inconvenience this may have caused during your stay.

Thank you for your detailed feedback! We're glad to hear you enjoyed the location and the apartment’s modern style. We apologize for the confusion regarding the key lockbox location. We'll work on providing clearer instructions in the future to make it easier for guests to find everything. We also appreciate your suggestions and we’ll take these into consideration moving forward. Regarding the water pressure, we’ll check to make sure the shower is functioning properly to avoid any issues with leaking. Thank you again for sharing your thoughts, and we hope to have the pleasure of hosting you again!

Thank you for your detailed feedback – we’re glad you enjoyed the location and security of the apartment. We’re sorry to hear that some aspects didn’t meet your expectations and will pass your comments along to improve the experience for future guests.

Thank you for your wonderful feedback! We’re delighted that you and your family enjoyed the apartment, its location, and the convenience it offered for exploring Paris. We appreciate your comments regarding the shower and will review them to ensure future guests have an even better experience. It was a pleasure hosting you, and we’d be happy to welcome you again!

Thank you for your detailed feedback! We’re so glad to hear that you had an excellent visit to Paris and enjoyed the apartment's location. We apologize for the confusion regarding the key and the delay in communication. We understand how frustrating it must have been after a long journey, and we’ll make sure to address the issue with the key address to avoid future confusion. Additionally, we’ll review our communication process to ensure quicker responses and clearer information. We truly appreciate your suggestions, and we’ll work on improving these areas to make sure everything runs more smoothly for future guests. Thanks again for bringing this to our attention, and we hope to welcome you back soon!