We were in a bind because a house we rented through another service was double booked. That other host, through that other service, really messed up the start of our vacation. In desperation, I reached out to Michelle about this property. She went over and above to get us a place to stay. I can honestly say I have never had a better host, and I've stayed in a lot of VRBO properties. The house itself was beautiful. Incredibly clean, and in a great location. I'd give more than 5 stars if I could.