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Chalet Suzanne of Helen

Photo gallery for Chalet Suzanne of Helen

A cozy living room with a fireplace, a large TV, and a decorated Christmas tree.
A two-story building with a balcony, large windows with shutters, and a well-maintained hedge in front.
Entryway into a frame cabin
Large kitchen with granite countertops and breakfast bar
Living room with luxury comfortable furnishings & stacked stone fireplace

Reviews

8.8 out of 10
Excellent

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
Sleeps 10•3 bedrooms•6 beds

Popular amenities

  • Outdoor pool
  • Hot tub on site
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning

Explore the area

View in a map
Helen, GA
  • Place, Innsbruck Resort & Golf Club
    ‪12 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪4 min drive‬
  • Place, Helen Festhalle
    ‪5 min drive‬

Rooms & beds

3 bedrooms (sleeps 10)

2nd first floor guest room

1 Queen Bed

first floor guest room

1 Queen Bed

Living Room 1

1 Large Single Sofa Bed

Living Room 2

1 Large Single Sofa Bed

Master

1 King Bed

Office 1

2 Single Beds

2 bathrooms

First floor

Bathtub or shower · Bathtub · Toilet

Master en suite

Toilet · Shower only

Spaces

Kitchen
Balcony
Number of living rooms

About this property

Chalet Suzanne of Helen

Three bedroom two bath A-frame house overlooking Innsbrook golf course. Sleeps ten. Kitchen with granite countertops beautiful hardwood floors and soaring wood ceiling. Washer and dryer in the unit. Small balcony off the master.

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10.0 out of 10, Exceptional, (375 reviews)
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House Rules

Check in after 5:00 PM
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

Events allowed: family gatherings and birthday parties
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Strip any used beds and gather used towels
Remove personal items and take out the rubbish
Turn off the lights and lock the doors
Failure to complete these may result in a negative review from the host.

Important information

You need to know

Property # 2027001vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings and birthday parties) are allowed on site. Maximum attendees: 10
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

About the area

Helen

Located in Helen, this holiday home is in a rural area and next to a golf course. Helen Tubing & Helen Water Park is a popular attraction and the area's natural beauty can be seen at Unicoi State Park and Chattahoochee National Forest. Alpine Mini Golf and Helen Arts & Heritage Center are also worth visiting. Kayaking and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and hiking nearby.
View more Holiday homes in HelenOpens in a new window
Map
Helen, GA

What's nearby

  • Innsbruck Resort & Golf Club - 12 min walk - 1.1 km
  • Alpine Helen/White County Convention and Visitors Bureau - 4 min drive - 2.4 km
  • Helen Tubing & Helen Water Park - 4 min drive - 2.4 km
  • Helen Festhalle - 5 min drive - 3.0 km
  • Helen Arts & Heritage Center - 6 min drive - 3.4 km

Getting around

  • Atlanta, GA (PDK-DeKalb-Peachtree) - 91 min drive

Restaurants

  • ‪Campfire Gather Round - ‬5 min drive
  • ‪Bigg Daddys Restaurant & Tavern - ‬6 min drive
  • ‪Circle K - ‬5 min drive
  • ‪La Cabaña Mexican Restaurant - ‬5 min drive
  • ‪Wendy's - ‬6 min drive

Frequently asked questions

Does Chalet Suzanne of Helen have a pool?

Yes, this property has an outdoor pool.

Is Chalet Suzanne of Helen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chalet Suzanne of Helen?

On-site parking is available at the property.

What time is check-in at Chalet Suzanne of Helen?

Check-in begins at 5:00 PM.

What time is check-out at Chalet Suzanne of Helen?

Checkout is at 11:00 AM.

Where is Chalet Suzanne of Helen located?

Situated in Helen, this golf holiday home is within 2 miles (3 km) of Chattahoochee River, Helen Tubing & Helen Water Park and Alpine Helen/White County Convention and Visitors Bureau. Alpine Mini Golf and Chattahoochee National Forest are also within 2 miles (3 km).

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 16 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.8/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Check-in

9.6/10

Communication

9.4/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Justin B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Clean
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Richard B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Spacious, clean, private and as described online. Owner was pleasant to interact with
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Misty J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Trip

Amenities and lodging were as described and host was great! We had a pleasant stay and enjoyed the house!
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Bobbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Owner was helpful and communicative. Home was clean and well appointed.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

MERVIA H.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Very clean and as described
Stayed 3 nights in Sep 2025
Response from VrboOwner on 1 Oct, 2025
glad she had a good time. She was a great guest. I gave her five stars also.
Verified

8/10 Good

Marjolein A.

Liked: Check-in, communication, location, listing accuracy
The A frame Chalet is situated beautifully in the forest, the rooms are large and comfortable. We had a great weekend. The kitchen had some sticky substance on the floor and the cabinets, but after a wipe, we managed.It was perfect for a friends getaway.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Haley B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Weekend Away

We had a wonderful time! This house was perfect! It's convenient to town and had a nice view of the golf course.
Stayed 2 nights in Oct 2020
Response from VrboOwner on 16 Nov, 2020
I love it when everything goes as planned
Verified

10/10 Excellent

armen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet anf very clean
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Susan N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

It’s exceptionally clean modern cabin

I loved the ease of this cabin, almost everything was on the main floor, large kitchen, beautiful living room with soaring ceilings two bedrooms, a bathroom the only time we went upstairs to go to sleep and have privacy from our kids
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Joe A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fun

We all had fun and would stay again.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Dana. (Called Susie) D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We enjoyed our stay very much. We loved sitting in the spacious living room just visiting with family. The living room windows provided beautiful sunshine and a view of the rain during a storm, making us grateful we returned before it started. The beds were very comfortable. We had a few minor issues and Susan instantly replied to help resolve things.
This is the beautiful view of the fireplace and surrounding windows.
Stayed 4 nights in Jul 2025
Verified

4/10 Poor

Kelsey Y.

Liked: Check-in
Disliked: Cleanliness, communication
Unfortunately, our experience at this property was very disappointing. Upon arrival, it was clear the home had not been properly cleaned. The kitchen counters were sticky and dirty, the bathrooms were not clean, and the comforters had a noticeable odor. The hot tub was also in poor condition, with visibly dirty water and a lack of cleanliness that made it unusable during our stay.Most concerning was the discovery of what appeared to be crystal meth in an open bag on the living room floor. Finding suspected drugs inside a vacation rental is completely unacceptable and raised serious safety concerns.The overall condition of the home did not reflect the level of cleanliness and care we expected from a vacation rental. While the location may be appealing, the cleanliness and safety issues significantly impacted our stay.
Stayed 3 nights in May 2026
Response from VrboOwner on 7 Jun, 2026
Oh my gosh! when this guest mentioned finding something they did not call but sent me a u defined picture. i did have pest control in the house the day before their arrival ! of course my cleaning crew denied everything as well as the pest control company
Verified

4/10 Poor

Nancy G.

Liked: Location
Disliked: Cleanliness, listing accuracy
Kitchen has old pots and pans that need to be replaced desperately. All utensils need to be replaced and draws need to be wiped out. Stove and oven need to be cleaned.
Stayed 3 nights in Oct 2025
Response from VrboOwner on 17 Nov, 2025
i’m bringing brand new pots and pans there but every time I go there there are so many pots and pans we can always find new ones. I will throw away the old ones.
Verified

8/10 Good

Kristie B.

Liked: Communication, location, listing accuracy
The chalet was beautiful, spacious, and full of charm. Once you arrive, it is a peaceful and inviting mountain retreat with plenty of room to relax.The main drawbacks were logistical and comfort related. The roads leading to the property are extremely steep and winding. I grew up driving in the mountains, and the grade was steep enough that my SUV struggled. The beds were hard as a rock, which significantly affected comfort. In addition, no paper towels were provided, which was a small but noticeable inconvenience.Overall, it is a lovely place to stay, and with a few minor comfort and supply improvements, it would easily be a five-star experience.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Doris B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay!

We had a great time! Beautiful house, well-decorated, clean. The instructions need a little updating like there is no mailbox to park next to, there is a Keurig coffee maker as well as a drip, don't need to start washer--nothing major. Thanks for a wonderful time!
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Linda A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

10

It was nice
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Barbara B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

A step into a fairybook

This vacation was picture perfect. If you like a charming alpine village and mountain top views from an A frame cottage, this vacation rental is for you. Imagine a treetop wooded lot right off the deck with a stone gas fireplace, a roomy well equipped kitchen with 3 bedrooms and 2 full baths. This cottage is functional but so comfortable and so relaxing that any vacationer would enjoy a short or longer stay.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Matthew M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Close to town

Enjoyed being only a short drive to downtown to enjoy festivities. This place has a nice secluded feel and nice views. Plenty of room and tall ceiling made it feel very comfortable for a group. Overall we would come back.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Robert L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place!

House was as described in a great location!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Jim G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location

This house was perfect for us to stay in while we were visiting family in the area. We love how it made easy access to Helen even on a crowded weekend. We would definitely stay here again.
Stayed 3 nights in May 2021
Verified

10/10 Excellent

Randy E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Son’s Bachelor Party

Took my son and his friends to Helen for his Bach party. We had a great time! They are gamers and played FIFA the entire weekend. Great place to stay and we always enjoy coming to Helen
Stayed 3 nights in Jan 2021
Verified

8/10 Good

Iliana Maria D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

White Christmas!

We had no problems at the home. Sue was more than gracious. Recommended some great restaurants in the area. It was very relaxing. Snowed for 2 days. Would definitely stay again.
Verified

10/10 Excellent

Pablo D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Mountain golf

Very nice property and location. Very safe. . Perfect for 6 persons. Owner very pleasant and helpful. Would come again.
Stayed 5 nights in Nov 2020
Response from VrboOwner on 2 Dec, 2020
Glad they had a mice time. Are use the house immediately after them and I had no issues
Verified

2/10 Terrible

Amber C.

Stayed 2 nights in Jun 2026
Response from VrboOwner on 26 Jul, 2026
one star??? i didn’t see her review so i don’t know the reason but i just left this house and everything there is perfect
Verified

10/10 Excellent

Regina K.

Stayed 3 nights in Dec 2025

About the host

Hosted by Sue

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Premier Host

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