Verified review
2/10 Terrible
Deedee D.
11 Oct, 2026
Liked: Location
Disliked: Cleanliness, communication, listing accuracy
Given the location of the house should have been wonderful but was ruined by the house itself! On arrival , there had been no attempt to clean it. The fire alarm had been taken down from the ceiling and the back doorsteps were downright dangerous. The fridge door was hanging off, the clothes dryer didn't work and there was no substitute. The ensuite bedroom could not be used because of the smell from the drains and the drains themselves were disgusting as were all of the sinks. Many of the pans and kitchen utensils were unusable e.g broken garlic press, blackened wooden spoons and filthy stained chopping boards. The dishwasher had black mould on the sides of the door where no one had ever cleaned! The garden was just sad dirty and full of weeds. Of course , I went to the agency office and even though it was only 10 minutes away, there was no mention of coming to see the property. This meant l had to take photos and send an email ! In a reply email, l was told I would get a refund but no mention of how much - who does that? The house was marketed as a premium property and that was what we were charged but in actual fact it was cheap and because it was not looked after at all, on its way to becoming downright nasty! On a plus, the neighbours were lovely to us because we weeded and cleaned up the front garden! I think the owner, the agency and Vrbo should rethink their strategy possibly before I start to think about how we were treated when l get home!
Stayed 7 nights in Oct 2026