This property was dirty. There was broken glass all over the living room area, the floors were dirty, the shower curtain and liner was filthy, the stove and oven were covered in grease, light fixtures were dirty, drawers and cupboards were dirty, there was pet hair on the couch cushions (they had been turned upside down to conceal it), windows were dirty, the washer and dryer were dirty - the washer smelled because the rubber seal hadn't been cleaned, the garage was filthy, etc., etc. This rental obviously never gets a deep cleaning. The dishwasher was broke (we were informed of this the day we arrived). The lighting in many areas is poor and several light bulbs are burned out. One morning we didn't have even enough water pressure for a shower - turns out the water softener (which tried to regenerate during the night) was clogged. It seems to have never had salt in it and was disgusting inside the tank - must have been why the water smelled a little. We had to bypass the water softener to get pressure back. The water softener is probably un-repairable. This rental is poorly maintained and poorly cleaned. We rented it because it had a 9.6 rating. Not sure how this is possible. I would never stay here again.