We had high hopes for this stay, but unfortunately encountered serious issues that significantly impacted our experience.The most concerning issue was the AC. We were traveling from out of state to Florida in June — heat is not a minor inconvenience, it's a safety issue. The owner knew about the AC problem at least 24 hours before our arrival but chose not to tell us, giving us no opportunity to make other arrangements. We arrived to a home with no AC. Portable units were brought that evening and the AC was repaired the next day, but we should never have been put in that position to begin with — especially with young children. To make matters worse, after our stay the owner reached out offering to discuss a discount to make things right, but then went silent and never responded to our follow-up messages.Additional concerns during our stay:• There was a noticeable sewer smell coming from the basement.• The floors were not clean — our young child was covered in black after crawling on them.• The furniture showed significant wear: one bedroom had a three-legged dresser, and the mattresses were low quality.• The pool was very hot and the jets were not working for most of our stay — they were only functional the last three days.• One of the kayaks was broken.• The sliding door did not lock, which was a safety concern.• The spiral staircase was difficult to navigate repeatedly, especially with young children.• A piece on the refrigerator kept falling off every time it