Cozy Retreat 1-bedroom house in lovely Cedar Rapids with WiFi, AC

Thank you for taking the time to leave feedback. We want to clarify a few points for future guests while also acknowledging areas where we could have communicated better. The home was inspected prior to arrival, and at no time was there any structural safety issue with the flooring. The areas mentioned were evaluated and confirmed to be sound. The kitchen is stocked to Airbnb standards for short- and long-term stays. When the guest requested additional items, we promptly brought over knives and other supplies. Similarly, when a vacuum and plunger were requested, they were delivered. All dishware is brand new and clean.We always respond quickly to guest needs and requests. Regarding the washer, once the issue was brought to our attention, we replaced the unit entirely to ensure proper operation. The utility room is a secondary space not intended for extended occupancy, but we still addressed concerns as soon as they were raised. We take cleanliness very seriously. Any concerns brought to us were handled immediately, including sanitizing drawers and sealing gaps under the sink as a precaution. Preventative pest control is regularly maintained, and no ongoing issues were present. Trash service is handled by the owners so there is no need for guests to put bins on the curb. While we’re disappointed this guest felt their expectations were not met, we remain committed to providing a safe, clean, and responsive hosting experience. We encourage future guests to review our listing.

Was a good guest