This was an unusual house for a VRBO. It seemed as though the owners had moved out for a week and we moved in. The refrigerator was full of old jars of condiments, the freezer was completely full of items, including several ice cream cartons whose lids were missing and whose contents had melted over the freezer's other contents. The refrigerator looked as though it hadn't been cleaned out in a long time. While the kitchen was very well-equipped, it had not been thoroughly cleaned. Some of the bedrooms had no curtains, and the morning sun woke us up at a very early hour. The queen bed in an upstairs bedroom creaked when its occupant moved, and we noticed that this condition had been reported in previous reviews of the property and obviously not fixed. Closets were full of items and were very messy. The hot water heater could not keep up with the demand of six people taking showers; once we ran out of water (after three showers), it took four hours for the hot water to return. When we contacted the owners about this situation, they were completely unresponsive. We also contacted VRBO and Home Away about this, and these agencies could not get responses from the owners either. The location was wonderful, but the overall conditions in the house were substandard, especially at the price we paid to rent the property for a week.