Upon arrival it was clear that this property was not cleaned properly and was someone's personal home. The lanai had a huge amount of sand, bird droppings, all but one beach chair was rusted and dirty, the boogie board foam was broke, coffee drips down the side of mugs pulled from the cupboard, oil and stuck food on the bottom of pans, foil lining the bottom of the stove drip pans or just boiled over food, nails protruding from furniture catching clothes and legs, the arms of the wicker sofa wobbling back and forth, the headboard on the bed unattached to anything falling forward towards your head at night. The dryer does not vent externally which caused an allergic reaction, my eyelids swelled and it became difficult to breathe. I could not run it if I was in the condo and had to leave both A/c's on to circulate. I reached out to the owner and offered to clean these things myself (I did not want extra people in the condo due to covid nor the inconvenience of having to get out of the way) and to also fix some of the things like replacing the drip pans and nailing in the nails, in exchange for two nights. She declined and insisted on coming in on Easter morning. We went to the pool for two hours. I came back to the condo torn apart and the owner herself and a cleaner still "cleaning". We needed to get ready for easter dinner (we have local friends) so we began to get showered. The owner and cleaner just left, mid clean, with rags and used plastic gloves, screwdriver, vacuum cleaner left in the middle of the room. I reached out and asked what she would like me to do with these items and that I was still unhappy with the state of the condo. She proceeded to tell me that she did everything I asked and to just put the stuff in the laundry room. I told her that I should in the very least be offered a couple free nights. She said that "it wasn't her fault that other guests left it that way". This is where things take a turn from bad to worse. She began to text me (on my personal phone) and message me via VRBO at 5 am the next morning stating that I did not pay for my son only my daughter and that I owed her an additional $640. But that if I promised to give her a GREAT review she would reduce it to $380. Every time I tried to talk to her rationally she'd say "It's not my fault you didn't know there was a charge for additional guests" and then kept adding charges until I paid her. As a single mom with two kids I felt HARASSED and BULLIED. DO NOT RENT