This is a stunning wonderful property in an adorable Northumbrian village made perfectly miserable by the impenetrable channels of communication with the property manager. I used VRBO, facebook, telephone, created an account on the sykes website, downloaded & tried to use the Sykes app, called & emailed Sykes, and called the property manager’s given number. I still couldn’t get the beds arranged as twin beds for my niece and nephew to share one of the rooms. I barely got a response when I asked for a two day extension on the week we had already pre-paid for (we finally got a quote for such a large sum that we turned down). At one point I wondered if it was going to be a scam. If you’ve the appetite to deal with the admin, you’ll love it.