Mountain View Cottage - ¡Vistas increíbles y mascotas!

Thank you for taking the time to write a review and share your experience! I'm so glad that I've been able to earn your repeat business. Thank you!

Thank you so much for taking the time to write a review! We're so glad you enjoyed the views and your stay at our home. We rely on the automatic deposit return through VRBO and this guests has already received their return deposit.

Thank you for taking the time to provide feedback. I am sorry that you felt your stay was not to your standards. I go above and beyond to make sure my guests are comfortable and provide little touches in order to do that. For instance, a large smart TV, a well stocked kitchen including a smaller crockpot (and now an instant pot), USB chargers in all the bedrooms and in the living room, shampoo/conditioner and body soap, comfortable furnishing with plenty of pillows and blankets. I'm constantly adding to my house in order to offer the best experience. I've never used a blender at any home nor have I been asked for one. If you had asked if me I had this items in the house before you arrived, I would have been able to inform you that I did not. My sincerest apologies for the toilet. I had been told about the issue by the renters before you and asked my caretaker to fix it when she flipped the house. She discovered that she couldn't and unfortunately, that left me no time to get a plumber into the house to fix it before your arrival because you arrived the same day. Unfortunately, all technical workers are in high demand right now and it's impossible get same day service. I have since fixed the toilet myself and it no longer runs. It's unfortunate that these items spoiled your visit and I wish I could have remedied them sooner. Best Regards - Liz.

So happy you enjoyed your stay and so grateful for your communication! Donna stayed during the super freeze that swept through North Carolina and the pipes temporarily froze during her stay. We got on the phone and trouble-shooted, identifying where the problem likely was. We were able to get her back to flowing pipes within a couple hours! So thankful!