** Nuevo ** Encantador apartamento de dos dormitorios junto a la playa

We're sorry to read SarahJean's review. We checked the silverware as well as the mattresses. We did find one bent spoon and removed it, though it did not belong to the set. The mattresses are new this season. No one else has every complained about noise or thin walls, so we're not quite sure about that point. In any case, we think our place is a really nice beach apartment and guests usually have a great stay.

We’re quite shocked by this review which was also unexpected because the guest stayed the entire week rather than leaving because of the issues. It’s also unexpected because until now we had a top host standing which now the platform will remove. Just generally, for our guest and all, if there is an appliance that needs to be swapped out or a lightbulb that needs replacing, just let us know. We’d like push back on the characterization of the apartment which regularly returning guests really like. In any case we’d like to move on from this review but also recognize that we didn’t manage to rectify the problems quickly enough or to her satisfaction. Apologies!

Thank you for the feedback. We have professional cleaners who spend about 1 hour cleaning the place which is then subsequently checked. We were there ourselves prior to your arrival and cannot confirm these (quite clinical) details but what we have done is checked all the mattresses (which are actually in good condition). In the meantime we also replaced items such as the dish rack. There are in fact 5 dining chairs, though one is in one of the bedrooms. Having five people in the apartment is doable but indeed perhaps for a younger group.