Modern 2-Bed with Pool Access in Surfers Paradise

Hi Catherine, thank you so much for the lovely feedback. We’re really glad the space, amenities and convenient location worked so well for your family of five. It’s also great to hear the dedicated parking spot made things easier during your stay. We’d love to welcome you back again. Best regards, The MadeComfy Team

Dear Markus, Thank you for your review and for sharing your feedback. We are pleased to hear that you enjoyed the perfect location, central yet quiet, with a fantastic sea view, and that the proximity to the beach, tram, supermarkets, and restaurants made your stay pleasant. We sincerely apologise for the issues you experienced with the cleanliness of the apartment, the air conditioning, and the stove. These problems are not acceptable, especially considering the price you paid, and we will immediately address these concerns with our team to ensure they are fixed for future guests. We are also very sorry to hear about the issues with the refund process. We understand how frustrating this must be, and we are following up with our accounts team to ensure this is resolved as quickly as possible. Thank you again for bringing these matters to our attention, and we hope to offer you a much better experience on your next stay. The MadeComfy Team