Private Room at Riverfront House

Thanks for your feedback. For clarity to future guests, I’d like to address your points: The listing is clearly advertised as a private room in a shared house, and it is priced accordingly. Immediately after booking, I informed you that I have a poodle. Since you mentioned that “I don’t like dogs”, I suggested canceling the reservation, but you chose not to. Also, I kept the puppy inside my room to minimize his interactions with you. Hygiene is very important to me; I use detergent & fabric softener in cleaning cycles. If you're highly sensitive to scents, it's important to inform the host in advance. I also install a protective window film to help with insulation and the comfort of my guests during winter, as fresh air is supplied by the central furnace. Nevertheless, I removed the window film so you could open the window. A fair review should've reflected such accommodation. On the second day, you brought two guests to show them the surroundings, the river, and the swans with my binoculars, which I allowed the guests in with no extra charge. This kind gesture was also absent in your review. Reviews are meant to reflect the overall experience, not just complaints. I strive to be transparent, responsive, and to provide a comfortable stay for my guests. While I regret that yours didn't meet your expectations, I trust future guests will read all reviews and the listing details to form a fair understanding of what staying in my house is like.