Luxury Ocean View Villa Nof Yam, Santa Teresa

Dear Ali, We are truly surprised to read your review. Before your arrival, we actually received a warning from Expedia regarding a potential issue with the reservation. However, shortly after that, Vrbo contacted us directly and confirmed in writing that the payment was valid and that everything was in order, so we welcomed you to the property. Despite the confusion created by the platform, we made every effort to ensure that your stay would be comfortable and enjoyable. In fact, we even arranged alternative accommodation in another property we own that is larger and more luxurious, so that your stay would not be affected. During your stay, you repeatedly expressed in our WhatsApp conversations how much you were enjoying the property and the service, which makes your review particularly surprising. Our team hosted you with the same level of care and hospitality we provide to all of our guests, and we always strive to deliver the best possible experience. We stand behind the quality of our properties and the service we provide to our guests. Sincerely, Tami Villa Nof Yam

Krik and his guest were a pleasure to host. Easy to communicate with, followed the house rules, and left the house in excellent condition. Would highly recommend, and definitely host again.