3 habitaciones2 baños10 huéspedes94.8 metros cuadrados
Servicios populares
Piscina
Cocina
Lavadora
Secadora
Se aceptan mascotas
Aire acondicionado
Echa un vistazo a la zona
Port Aransas, TX
Roberts Point Park
Place, Roberts Point Park
A 17 min a pie
Port Aransas Birding Center
Place, Port Aransas Birding Center
A 1 min en coche
Playa de Port Aransas
Place, Playa de Port Aransas
A 3 min en coche
Rockport, Texas (RKP-Aeropuerto del condado de Aransas)
Airport, Rockport, Texas (RKP-Aeropuerto del condado de Aransas)
A 40 min en coche
Habitaciones y camas
3 habitaciones (capacidad para 10 personas)
Habitación 1
1 cama de matrimonio
Habitación 2
3 camas de matrimonio
Habitación 3
1 cama individual y 2 camas de matrimonio
2 baños
Baño 1
Baño 2
Otros espacios
Porche o patio
Cocina
Balcón
Zona de comedor independiente
Comedor
Acerca de este alojamiento
Surf Inn - Laid Back Living in Favorable Area of Port A with Heated Private Pool
Surf Inn - Under New Ownership
Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'
Affectionately nicknamed Surf Inn, this unique home offers laid-back living with a private, heated pool in a great area of Port Aransas. Additional amenities include a grill, horseshoes, darts, and a firepit. This vacation retreat is perfect for a pair of families or a group. You’re just a short drive to the beach and Port Aransas Nature Preserve is practically across the street. All the shops, restaurants, and entertainment venues of Port Aransas are also nearby.
*There is an additional charge for the pool to be heated. We will need 24 hour notice for the water to heat.
After a day of outdoor fun, unwind and chat about your day or watch a movie on the 70-inch flatscreen TV. If you are looking for a bit more excitement, play some friendly matches on the new foosball table in the downstairs laundry room.
The remodeled kitchen has stainless steel appliances, a tile backsplash, and beautiful countertops. Brew your morning pick-me-up in either the coffee pot or the Keurig machine. Grill your catch from the sea on the gas grill for dinner.
This home features three distinct outdoor living spaces. There is a covered balcony by the front door, as well as a covered patio below, where you’ll find a picnic table, a dining table for six, and a 32-inch flatscreen TV tucked inside a protective cabinet. Challenge everyone to a dart tournament or play a game of horseshoes. In the backyard, swim in the pool or lean back with a book in one of the Adirondack chairs. On cool nights, pull all the chairs up to the fire pit and roast marshmallows.
You’ll find a washer/dryer, extra refrigerator, and beach chairs in the lower-level supply area. This is a dog-friendly home - an enclosed, dog run has been added for your convenience. There's also an outdoor shower available.
Nearby Services and Dining Options Cafe within 1 mile. Casual dining within 1 mile. Dine-in restaurant within 1 mile. Gas station within 1 mile. Supermarket within 1 mile.
Places to Visit During Your StayAttractionDistance From HomeLeonabelle Turnbull Birding Center0.3 Miles Red Dragon Pirate Cruises0.9 Miles Port A1 Mile Chute 'Em Up Parasailing/ Port A Parasail1.3 Miles Roberts Point Park13.8 Miles Palmilla Beach Resort & Golf Community2.8 Miles Treasure Island1.2 Miles
Things to Know Free WiFi TVs are equipped with Amazon Fire Sticks for streaming (with guests' own logins) Dog-friendly for an additional nightly fee Gold cart is at the home, but it is not available for guest use
**Due to the location of our rentals, you may encounter situations with wildlife/pests. Please be aware of your surroundings, take caution while driving at night and supervise your children at all times while outdoors. In addition, all properties do utilize pest control maintenance on a regular basis BUT this does not guarantee pests or bugs will not be visible.
If you are bringing a dog on your trip, the pet fee is already included in your quote when selecting ‘Yes’ to pets. No more dogs are allowed. Parking notes: There is free parking available for 4 vehicles. This rental is located on floor 2. 1 day notification is required in order to heat the pool. Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!
Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit. More information can be downloaded from the "Rental Agreement" on the checkout page.
Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.
Información importante
Otros detalles
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Port Aransas
Esta casa de vacaciones se encuentra en el barrio Leeward Sands de Port Aransas, junto al mar. Si quieres sumergirte en la belleza natural de la región, acércate a Playa de Port Aransas o a Parque estatal de Isla Mustang. Roberts Point Park y Centro acuático Aransas Pass también merecen la pena. Tendrás oportunidad de disfrutar del agua realizando actividades como paseos en moto de agua, submarinismo o esnórquel, pero también podrás vivir grandes aventuras practicando el ecoturismo en las inmediaciones.
Centro de observación de aves Leonabelle Turnbull - A 10 min a pie - 0.9 km
Roberts Point Park - A 17 min a pie - 1.5 km
Port Aransas Birding Center - A 1 min en coche - 1.2 km
Playa de Port Aransas - A 3 min en coche - 2.7 km
Reserva natural Port Arkansas en Charlie's Pasture - A 3 min en coche - 2.3 km
Cómo moverse por la zona
Rockport, Texas (RKP-Aeropuerto del condado de Aransas): a 42 min en coche
Restaurantes
Whataburger - A 13 min a pie
Port A Pizzeria - A 15 min a pie
San Juan Restaurant - A 9 min a pie
Fins Grill & Icehouse - A 16 min a pie
Kody's - A 3 min en coche
Preguntas frecuentes
¿En Surf Inn - Laid Back Living in Favorable Area of Port A with Heated Private Pool hay piscina?
Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.
¿Cuánto cuesta alojarse en Surf Inn - Laid Back Living in Favorable Area of Port A with Heated Private Pool?
A fecha de 9 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Surf Inn - Laid Back Living in Favorable Area of Port A with Heated Private Pool el 23 de jun de 2026 son de al menos 395 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Surf Inn - Laid Back Living in Favorable Area of Port A with Heated Private Pool se aceptan mascotas?
Sí, las mascotas pueden hospedarse en este alojamiento.
¿Cuál es el precio del aparcamiento en Surf Inn - Laid Back Living in Favorable Area of Port A with Heated Private Pool?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Surf Inn - Laid Back Living in Favorable Area of Port A with Heated Private Pool?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Surf Inn - Laid Back Living in Favorable Area of Port A with Heated Private Pool?
La salida se realiza a las 10:00.
¿Dónde se encuentra Surf Inn - Laid Back Living in Favorable Area of Port A with Heated Private Pool?
Esta casa de vacaciones de la zona de Leeward Sands se sitúa a 0,6 km de Centro de observación de aves Leonabelle Turnbull y a 2,9 km de Playa de Port Aransas. Ellis Memorial Library y Roberts Point Park también están a menos de 2 kilómetros.
Comentarios
8,4
Muy bueno
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
19 comentarios de un total de 36 con una puntuación de 10 - Excelente
10 - Excelente
19
8 comentarios de un total de 36 con una puntuación de 8 - Bueno
8 - Bueno
8
6 comentarios de un total de 36 con una puntuación de 6 - Normal
6 - Normal
6
3 comentarios de un total de 36 con una puntuación de 4 - Mediocre
4 - Mediocre
3
0 comentarios de un total de 36 con una puntuación de 2 - Horrible
2 - Horrible
0
8,4/10
Limpieza
8,0/10
Instalaciones y estado del alojamiento
9,2/10
Llegada
8,0/10
Comunicación
9,6/10
Ubicación
7,6/10
Precisión del anuncio
Comentarios
De un sitio asociado
8/10 Bueno
Sheila J.
21 de jul de 2025
Surfs Inn
House was nice & clean with plenty of room to sleep. A/C worked great. Kids loved the pool & outdoor space. Staff was very helpful & friendly. Having a washer & dryer helped too.
Sheila J.
Verificado
10/10 Excelente
Cassandra L.
28 de may de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Awesome
Everything was great, the rooms were spacious and the pool was the perfect size for the kids! The overall experience was Great! My kids would love to be back at this house again
Cassandra L.
Se alojó 3 noches en mayo de 2025
De un sitio asociado
10/10 Excelente
Valaree C.
27 de may de 2024
Beach getaway
Perfect spot for families with kids!
Valaree C.
Se alojó 2 noches en mayo de 2024
De un sitio asociado
10/10 Excelente
25 de ago de 2024
Loved all the memories here
Loved the vibe and hang out spaces.
Verificado
10/10 Excelente
Max T.
28 de feb de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great
It's a great place to stay well recommended
Max T.
Se alojó 3 noches en febrero de 2022
De un sitio asociado
10/10 Excelente
Nicholas M.
22 de jun de 2024
Sandpiper
We loved our stay! Nothing was wrong and we had everything we needed to make our stay great!
Nicholas M.
Verificado
8/10 Bueno
Bernadette W.
24 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Birthday Trip
Everyone had a great time and enjoyed the fire pit and pool immensely.
Bernadette W.
Se alojó 2 noches en octubre de 2023
Verificado
8/10 Bueno
Jenny R.
4 de abr de 2024
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Surf Inn
The over-all stay was pleasant. We did have a small issue at the beginning of our stay, but was addressed quickly.
Jenny R.
Se alojó 4 noches en marzo de 2024
Respuesta de VrboOwner el 19 de abr de 2024
Hi, Jenny, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We are happy to hear that you enjoyed your stay. Please know that this is not commonplace, and we thank you for calling in order for local staff to promptly resolve these issues. We look forward to your next stay!
De un sitio asociado
10/10 Excelente
Nelda S.
26 de mar de 2024
Satisfied
Had a great time with family. Enjoyed the pool and firepit! Definitly recommend this property!
Nelda S.
Se alojó 3 noches en marzo de 2024
De un sitio asociado
10/10 Excelente
Christie S.
19 de abr de 2024
Great weekend stay!!
We loved our stay at the Surf Inn. The house was clean and had all the amenities we needed. We loved the location in town. Access to rent the golf cart was a pleasant surprise. Mark & Melinda were easy to work with and made the stay so enjoyable. We already booked another weekend.
Christie S.
Verificado
6/10 Normal
Arin J.
22 de sept de 2025
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
House was in nice area close to all the souvenir shops and a short drive to the beach. The house itself was in rough condition, but we made it work. Some of the issues we had were taken care of fast by the management team. The pool is private, but the shade in the backyard creates a hotbed for mosquitoes. We couldn’t enjoy the pool for more than a few minutes at a time before getting eaten up by mosquitos. I get we’re in Texas, but that yard needs to be treated with repellent before stays. Probably won’t stay here again unless some serious renovation is done. I just don’t think it was worth the price we paid for the weekend.
Arin J.
Se alojó 3 noches en septiembre de 2025
Respuesta de VrboOwner el 7 de oct de 2025
Thank you for taking the time to share your feedback with us. We’re glad to hear you enjoyed the neighborhood and that some of the issues you encountered were addressed promptly by our management team. We’re sorry to learn about the mosquito problem in the backyard and how it impacted your pool experience. Your comfort and satisfaction are very important to us, and we will be sure to share your comments with our local team so they can take steps to improve this for future guests. We truly appreciate your honest feedback regarding the condition of the home and the overall value. It helps us identify areas where we can enhance our properties and services. We hope you'll give us a second chance to impress you.
De un sitio asociado
10/10 Excelente
Samantha M.
5 de feb de 2023
Amazing Stay!
We absolutely loved the house location! With kids the nearby park is an absolute plus! The pool and cart are so convenient to have on-site to use! Access to the beach and all the local restaurants is a short cart ride away. The house came equip with kitchen utensils and was beautiful inside! Our stay was amazing and the kiddos really loved the bunk beds!
Samantha M.
De un sitio asociado
10/10 Excelente
Rianna R.
11 de jun de 2024
Cozy beach house with tons of amenities
This was the PERFECT little beach house: great location (golf cart provided SAVED us), amazing amenities including pool, fire pit, horse shoe area, multiple tvs for entertainment, and extra toiletries for convenience. Everything was so clean and the house was decorated beautifully. 10/10 would recommend!!
Rianna R.
De un sitio asociado
10/10 Excelente
Michele M.
17 de jun de 2024
Fun Beach Getaway
Excellent place! Cute, clean, just what we needed. Loved access to the private pool and golf cart. 5 minute drive to the beach, close to restaurants and shops. My kids loved having their own room and we all loved the games that were available for us to play. Plenty of towels, cool AC and loved having the outdoor shower to rinse off at after a day at the beach. The outdoor area was great as well with darts, TV and a swing. We will be staying here again!
Michele M.
Se alojó 3 noches en junio de 2024
De un sitio asociado
10/10 Excelente
Jarod R.
21 de dic de 2023
Fun home!
We used the surfinn for my son’s 15th birthday party! It was so perfect! The back yard, the heated pool, the golf cart! It was all so amazing and easy. Any time I had a question it was answered quickly. Can’t recommend this wonderful place enough!
Jarod R.
Verificado
10/10 Excelente
Catherine C.
27 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful stay
The outdoor space was awesome. Plenty of room for 6 adults and 4 kids. They even have some games for adults and children. Plenty of room in the kitchen. There are some weak spots in the floor that need to be addressed but we put a towel over these to keep everyone off of it. We had a great time and are excited to come back.
Catherine C.
Se alojó 2 noches en agosto de 2023
Respuesta de VrboOwner el 11 de sept de 2023
Hi Catherine, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
Verificado
8/10 Bueno
Matthew S.
3 de jun de 2024
Aspectos positivos: Limpieza, llegada y ubicación
Aspectos negativos: Precisión del anuncio
Heated pool
Everything was great except that it was advertised as a heated pool. That’s the reason I revered this property. It was like pulling teeth, but they finally turned the on the heat for the pool after much deliberation.
Matthew S.
Se alojó 3 noches en diciembre de 2023
Respuesta de VrboOwner el 3 de jun de 2024
Thank you for taking the time to share your experience, Matthew. We are happy to hear you enjoyed the location of our home. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenity lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We will ensure that all information about the home is clear to avoid confusion. We appreciate your preference as a means to improve, and we hope you will give us a second chance to impress you.
Verificado
6/10 Normal
Micah C.
18 de ago de 2024
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Just okay
Better options for the money. Outside is almost unusable from mosquitos. Places in the floor that felt like you might step through. Direct golf cart rental was nice. Place is okay but needs some love.
Micah C.
Se alojó 2 noches en agosto de 2024
Respuesta de VrboOwner el 3 de sept de 2024
Thank you for your feedback, Micah. We’re sorry to hear about the issues you experienced during your stay, particularly with the outdoor space and the flooring. Your comments are valuable, and we will address them with our local operations manager to ensure improvements are made. We're glad to hear you enjoyed the golf cart rental. We look forward to welcoming you back for another fabulous getaway in the future.
De un sitio asociado
6/10 Normal
Tom S.
4 de oct de 2024
Best if backyard is usable
Decent house. Stay became better when self treated the swarms of mosquitos in the backyard. Had to purchase own repellent, candles, etc to even make the backyard usable. Master bathroom is extremely small and has a weird smell to it. Beds are very firm and pillows are thin. Living room and kitchen were great and very clean.
Tom S.
Se alojó 7 noches en septiembre de 2024
Respuesta de VrboOwner el 4 de oct de 2024
Thank you for your feedback, Tom! We’re glad to hear that you found the living room and kitchen to be great and very clean. However, we sincerely apologize for the issues you encountered during your stay.
We regret that the mosquito situation in the backyard affected your experience. We appreciate your proactive approach in treating the area and will look into ways to improve the outdoor space for future guests.
Additionally, we apologize for the size and odor issues in the master bathroom. We will investigate this matter to ensure it meets our cleanliness and comfort standards.
Regarding the bedding, we understand that comfort is essential for a good night's sleep, and we will review the mattress and pillow quality to enhance our guests' experience.
Thank you for bringing these matters to our attention. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future!
Verificado
6/10 Normal
Randy F.
29 de dic de 2024
Aspectos positivos: Limpieza y llegada
Flooring and code
Code to get in is too long. Floors feel like they are rotted out
Randy F.
Se alojó 4 noches en diciembre de 2024
Respuesta de VrboOwner el 12 de ene de 2025
We apologize for the inordinate wait times you experienced upon arrival and for the frustration caused by the incorrect access information provided. This has since been updated internally and should not pose further issues.
Verificado
6/10 Normal
Akshith Reddy D.
2 de ene de 2023
Aspectos positivos: Limpieza, comunicación y ubicación
Aspectos negativos: Llegada y precisión del anuncio
Check-in instructions are not clear
There are no instructions about the checkin passcode on the second floor door
Akshith Reddy D.
Se alojó 3 noches en diciembre de 2022
Respuesta de VrboOwner el 21 de jun de 2023
Thank you for providing your valuable feedback. We apologize for the confusion you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider, and what needs to improve. We look forward to hosting your next stay!
Verificado
4/10 Mediocre
Melanie H.
25 de ago de 2025
Aspectos positivos: Limpieza, llegada y ubicación
The property was in poor condition. There were multiple places where the exterior layer of the floor was peeled off, the workmanship in the house was terrible. It looked like a very poor DIY job It was a 2-star house at best. The house needs to be completely redone. The AC froze up because the filter was so filthy, The BBQ pit was so dirty we had to spend time burning all of the nasty off before we could use it. The back yard trees need to be trimmed because all of the dead pieces were falling in the pool. My husband is very familiar with pools and we had to adjust the nozzles to get the debris from the trees to flow into the skimmers. He also had to backflush the pool multiple times. The pool was the best part about the house even though it is VERY small. There's no way 10 people could get in the pool and be comfortable. There was a golf cart on the property, but we were told that we could not use it even though there were reviews referencing the use of a golf cart. This was my first time staying in a VRBO and I don't think I'll ever do it again.
Melanie H.
Se alojó 4 noches en agosto de 2025
Respuesta de VrboOwner el 9 de sept de 2025
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your stay did not meet your expectations and that you encountered several issues with the home's condition and amenities. We strive to provide homes that are well-maintained and comfortable, and we apologize that this was not your experience. We appreciate you letting us know about the flooring, workmanship, AC filter, BBQ cleanliness, and pool maintenance concerns. Your husband’s efforts with the pool are noted, and we will be sure to pass along your observations to our local team so they can address these matters promptly. Regarding the golf cart, we understand how disappointing it must have been to be unable to use it, especially after reading reviews mentioning it. We will also share this with the team for clarification and improvement.
We value your feedback as it helps us improve our services and the quality of the homes we manage. We hope to have the opportunity to provide you with a better experience in the future.
Verificado
10/10 Excelente
Jennifer D.
12 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very cute home
The house is clean, very nice, and had all of the amenities we needed. It was very convenient to be able to rent a golf cart directly from the owners.
The pool in the backyard is adorable, but we didn't opt to be out there much. Mosquitoes are really bad, so it wasn't pleasant to sit outside unless you were covered in bug spray, unfortunately. The town sprays, but there are still a ton of them. There's nothing to be done - I'm sure it's just because you don't get the strong ocean breeze on that side of town.
The town pool / dog park / tennis courts / skate park / soccer fields is just down the road; walkable. That would be really nice for families with young kids - when looking for things to do when you're not at the beach.
Jennifer D.
Se alojó 4 noches en junio de 2023
Respuesta de VrboOwner el 27 de jun de 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
De un sitio asociado
10/10 Excelente
Sarah G.
7 de oct de 2024
Simple, easy and fantastic!!
We booked this with another couple and had a great time. The house is a bit older but was clean and had everything we needed and more. The pool was fantastic to have after long days on the beach. The fire pit was a plus and the back yard in general was my favorite spot. Lots of palm trees providing privacy and shade. We watched a football game on the outdoor T.V. And planned to use the grill but we had a load of snacks so it never happened. Super Close to everything but in a cute little neighborhood off the regular beaten track so it feels more private and it’s quiet. Would love to stay here again but it is a rare find so book far in advance!!! The staff at Vacasa was also amazing. I realized the golf cart was blocking the outdoor tv when we arrived and let them know we planned to watch a game in a couple days. They had it moved within the hour and were easy to get ahold of and communicate with. Come to find out, we could have moved it ourselves but I didn’t know that.
Sarah G.
Se alojó 3 noches en octubre de 2024
Verificado
10/10 Excelente
matthew b.
24 de mar de 2024
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Great except
Overall great property. We’ve stayed at a few different places in port an and this one is the best. Communication to the property manager was a mess. The messages in the app might not have ever went to the property manager, not sure exactly. I messaged days before my stay with no response. The check in day I got an automatic message with invitation to chat. This chat feature was to Vacasa and was very strange. Very uniformed people that didn’t help. Possible just a bot. Then two days into my stay when I repeatedly asked for the pool heater to be turned on finally the bot connected me to the property manager. She came by and turned the heater on for us. It was almost necessary in mid march. But the house is Very nice.
matthew b.
Se alojó 4 noches en marzo de 2024
Respuesta de VrboOwner el 9 de abr de 2024
Thank you for sharing your experience. We're thrilled to hear that you had an overall great stay. However, we apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We will use your feedback and experience to help create a more positive environment in this home moving forward, and we hope that you will allow us a second chance to host you for an incredible vacation experience in the future.