Bottom Line: Disconnected and non-responsive “host” made our stay much less enjoyable.
Details below…
The location of this oceanfront condo was convenient and central, and the 16th floor view amazing.
Rooms were spacious and the layout practical. Beds were very comfortable.
There were televisions in each bedroom and in the living room. These all worked but were not consistent in the channels they received. The master bedroom television did not have a picture only audio for many channels. A request for assistance to deal with this problem was ignored by the “host” for our entire stay. We just did not use the master bedroom television.
The kitchen was modern and clean, but woefully underequipped and made cooking anything a challenge. Plates, bowls and glasses were the bare minimum, and many other expected utensils, pans, and containers were entirely absent. There was only one saucepan (medium sized) and only two skillets (both huge). One of the two skillets was so scratched and worn it should have been thrown away. There is no modern, Keurig type of coffee appliance. The single scrubber pad for cleaning dishes was pathetically tiny and thin.
The building had several indoor and one outdoor pool, including a swift “lazy river” course for the kids. Plus, there are two large-capacity jacuzzi-type hot tubs. My family enjoyed these water features daily.
There is a lot of CYA verbiage in the listing and much more in the subsequent “rental agreement” paperwork. Obviously, the owner has been burned. But, the language left us feeling a little uncomfortable, as if we might be blamed for someone else’s damage.
There was damage inside the unit. Holes and dents in walls, frayed upholstery, etc. We noted and documented as much as we could find, hoping that we’d not be held responsible for anything we missed.
The first two nights of our stay were ruined by noisy upstairs neighbors playing loud, booming music, running and thudding in the rooms, and smoking (against building rules) both pot and tobacco. The noise and smells kept us awake well into the early morning hours, as did the accompanying foul language. The smoke wafted into our unit. We could have closed our doors, but we wanted to experience the smells and sounds of the ocean, which is why we paid premium for this location.
Julie, the named “host” was not available most of the time, and we could not raise anyone at the management office by phone. Julie had unnamed people that described themselves