Location is perfect! Walkable to everything in Gatlinburg! VERY clean! I actually don’t think I have ever stayed anywhere cleaner, hotel or VRBO! The only negative was the heating/cooling- in winter it asked for a MAX of 65, that’s cold for a lot of people and the summer asked for 75, that’s hot for everyone! When we turned it below 75 it made this loud sound, almost like an alarm every time it kicked on. We ran all of the fans and left the doors open which had really great screens to keep bugs out. Even with the ac alarm we would stay there again, just not in the heat of summer