We chose this property for its nice aesthetics, excellent dock, kayaks, paddleboard, and patio, which were highlights and lived up to expectations.However, the stay was significantly disrupted by ongoing issues. Upon arrival, the A/C was not cooling properly (windows had been left open). That night, water began pouring through the floor seams from an overflowing A/C condensate pan due to a clogged drain line. We later discovered the upstairs shower drain was also leaking into the basement bathroom, leaving standing water under the floor. Notably, another guest had reported a leak in their review 4 months earlier, yet it persisted unresolved.The owner’s response was minimal despite our outreach—no real follow-up beyond someone eventually shop-vac’ing some water (which we had mostly cleaned ourselves). There was dirt and debris throughout the floors and under the stairwell, plus a dead mouse in the utility room near the dehumidifier. The upstairs shower door would not close properly.Vrbo Care was contacted and offered only a 100 credit to “make up for it,” which felt inadequate given the extent of the water damage, maintenance failures, cleanliness issues, and health/safety concerns (pest flooding). While the location and outdoor amenities are strong, these unresolved problems made the stay stressful and disappointing. Future guests should be aware