Casa entera·Alojamiento particular

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House

Galería de imágenes de Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House

Piscina
Exterior
Exterior
Detalle del exterior
Detalle del exterior

Comentarios

9,4 de 10
Excepcional
6 habitaciones4 baños16 huéspedes

Servicios populares

  • Piscina privada
  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en las instalaciones disponible
  • Cocina
  • Lavadora
  • Aire acondicionado

Echa un vistazo a la zona

Ver en el mapa
St. Augustine, FL
  • Place, Playa Vilano Beach
    ‪A 4 min a pie‬
  • Place, Vilano Beach Pavilion
    ‪A 17 min a pie‬
  • Place, Playa Vilano Point
    ‪A 18 min a pie‬
  • Airport, St. Augustine, FL (UST-Florida Regional Noreste)
    ‪A 12 min en coche‬

Habitaciones y camas

6 habitaciones (capacidad para 16 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

2 literas individuales

Habitación 3

1 cama doble

Habitación 4

1 cama de matrimonio

Habitación 5

2 camas de matrimonio

Habitación 6

1 cama de matrimonio grande

4 baños

Baño 1

Bañera o ducha · WC

Baño 2

Bañera o ducha · WC

Baño 3

WC · Solo ducha

Baño 4

WC · Solo ducha

Otros espacios

Porche o patio
Cocina
Minicocina
Balcón
Zona de juegos al aire libre
Jardín
Comedor

Acerca de este alojamiento

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House

Beautiful New Vilano Beach North Shores Villa — Steps from the Beach & Park!
Welcome to your perfect group getaway! Our stunning, newly built villa (March 2023) is ideally located just steps from Vilano Beach and directly across from North Shores Park — the best spot on the island for family fun and outdoor activities. With playgrounds, baseball diamonds, pickleball, tennis, and basketball courts right outside your door, there’s something for everyone.

Dive into relaxation with your very own fully fenced, heated saltwater pool and a luxurious heated hot tub — the ultimate way to unwind after a day of adventure.
________________________________________
Spacious & Inviting — Sleeps Up to 16+ Guests!
Perfect for larger families or groups, this beautifully furnished villa features 6 bedrooms, 4 full bathrooms, and plenty of space to spread out comfortably.
Main Floor:
• Open living room, dining area, and fully equipped kitchen
• Master suite with king bed, walk-in closet, and private bath with walk-in shower
• Bunk room with 4 twin beds — great for kids or friends
• Convenient laundry room
Second Story:
• Rec room with outdoor patios — perfect for gatherings
• Bedroom with double bed
• Bedroom with queen bed
• Full bathroom with soaking tub and shower
• Large bedroom with 2 queen beds and ensuite bath with walk-in shower and double sinks
Backyard Oasis:
• HEATED saltwater pool and hot tub — fully fenced for safety (adult supervision required for children)
• Outdoor shower, dining area, and BBQ grill
• Comfortable outdoor living space for relaxing evenings
Private Detached Pool House Included:
• King bedroom with ensuite bathroom (walk-in shower, double sinks)
• Full Kitchen stocked with essentials (no stove/oven)
• Exclusive private access — perfect for extra privacy and comfort
________________________________________
Your reservation includes FULL ACCESS to both the MAIN HOME and the DETACHED POOL HOUSE — ideal for larger groups (16+ guests) who want space, privacy, and luxury all in one place.
________________________________________
Book now to secure your unforgettable Vilano Beach vacation, where sun-soaked days, relaxing evenings by the heated pool and hot tub, and plenty of room for everyone await!
________________________________________
Please note: we have security cameras (including a door bell camera) on the outside of the property that are used to monitor the exterior only (there are no cameras inside the home), including the pool and spa area. These cameras are only used for the security of our guests and to monitor the property when it is vacant.

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 24
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar
Please be respectful and courteous of our home, neighbors and the community. This is our personal home. Quiet hours are from 10pm - 8am.

Información importante

Otros detalles

Número de alojamiento: 3358852vb
Este alojamiento está gestionado por un propietario particular (es decir, una parte que no actúa dentro de su mercado, negocio o profesión). No se aplicará la legislación de protección de consumidores de la UE a tu reserva, incluido el derecho de desistimiento. La política de cancelación establecida por el propietario particular cubrirá tu reserva.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
Se aceptan estancias de larga duración.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.

Información sobre la zona

St. Augustine

Esta casa de vacaciones se encuentra en el barrio Vilano Beach de St. Augustine, junto al mar. Calle St. George y St. Augustine Premium Outlets (centro comercial) son lugares imprescindibles para los amantes de las tiendas; añádelos a tu itinerario junto a fantásticos parajes naturales como Playa Vilano Beach y Anastasia State Park. Para disfrutar de una noche diferente, apunta: Castillo Otttis. Si viajas con niños, una buena opción es llevarlos a World Golf Village. En las inmediaciones podrás practicar actividades como paseos en moto de agua, kayak y esnórquel, así que disfrutarás como nunca en el agua.
Mapa
St. Augustine, FL

Qué hay en los alrededores

  • Playa Vilano Beach - A 4 min a pie - 0.4 km
  • Tolomato River - A 7 min a pie - 0.7 km
  • Vilano Beach Pavilion - A 17 min a pie - 1.4 km
  • Playa Vilano Point - A 18 min a pie - 1.6 km
  • beach near Inlet Marina - A 3 min en coche - 3.1 km

Cómo moverse por la zona

  • St. Augustine, FL (UST-Florida Regional Noreste): a 11 min en coche

Restaurantes

  • ‪The Reef - ‬A 3 min en coche
  • ‪Beaches On Vilano - ‬A 18 min a pie
  • ‪Schooner's Seafood House - ‬A 7 min en coche
  • ‪Brisky’s Bbq - ‬A 6 min en coche
  • ‪Surfside Kitchen - ‬A 13 min a pie

Preguntas frecuentes

¿En Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House hay piscina?

Sí, este alojamiento cuenta con una piscina al aire libre. Encontrarás piscinas climatizadas o de otros tipos.

¿Cuánto cuesta alojarse en Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House?

A fecha de 31 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House el 25 de oct de 2026 son de al menos 591 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House?

La salida se realiza a las 10:00.

¿Dónde se encuentra Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House?

Esta casa de vacaciones de St. Augustine para familias se encuentra junto al mar, a diez minutos a pie de Playa Vilano Beach y Tolomato River. Calle St. George está a 4,8 km de distancia.

Comentarios

9,4

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
23 comentarios de un total de 31 con una puntuación de 10 - Excelente
6 comentarios de un total de 31 con una puntuación de 8 - Bueno
1 comentarios de un total de 31 con una puntuación de 6 - Normal
1 comentarios de un total de 31 con una puntuación de 4 - Mediocre
0 comentarios de un total de 31 con una puntuación de 2 - Horrible

9,2/10

Limpieza

9,6/10

Llegada

9,8/10

Comunicación

9,6/10

Ubicación

9,8/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Kurtis Q.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing property and host! Would absolutely stay again.
Se alojó 4 noches en noviembre de 2025
Respuesta de VrboOwner el 18 de abr de 2026
Thank you so much for the kind words! We’re thrilled to hear you enjoyed the property and had a great experience with us as hosts. It means a lot to know you’d stay again—we’d love to welcome you back anytime!
Verificado

10/10 Excelente

Kristen T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The Home was very spacious had everything you would need to feel like home away from home. Our Host was very responsive !! We will book again.
Se alojó 3 noches en febrero de 2026
Respuesta de VrboOwner el 18 de abr de 2026
Thank you so much for your kind review! We’re thrilled to hear that you felt right at home and had everything you needed during your stay. It’s also great to know our responsiveness made a positive impact on your experience—that’s something we truly prioritize. We’d love to host you again anytime, and we really appreciate you choosing our home!
Verificado

10/10 Excelente

Brad H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The home fit all of our needs and the location was amazing. Communication from the host was great! We would definitely stay here again.
Se alojó 6 noches en octubre de 2025
Respuesta de VrboOwner el 18 de abr de 2026
Thank you for your wonderful review! We’re so glad to hear the home met all of your needs and that you enjoyed the location—it really is one of our favorite aspects as well. We also appreciate your kind words about our communication, as we always strive to be responsive and helpful throughout each stay. We’d love to host you again anytime—thanks again for choosing our home!
Verificado

6/10 Normal

Rebecca W.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
The positives: Having the pool and hot tub heated was amazing. The weather was crummy but we were able to use the hot tub every day. The hosts were great communicators and very responsive. The house had a nice kitchen and bathrooms, but the furniture (the couches in the main living space) were terrible. The house was nice but lacked a few amenities we would expect, like soap for the showers, wine glasses, coffee cups in the guest house, extra towels, etc. The guest we arrived with felt the sheets were not clean and all washed their sheets prior to use - there was visible hair on the beds and black specs. We had issues with the access - having to get every guest to download an app to open the doors was a pain as the front keypad kept falling off.
Se alojó 7 noches en abril de 2026
Verificado

10/10 Excelente

Lorana M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful home and just a couple minutes walk to the beach!! Owner was very quick to reply to any questions we had during our stay. We truly enjoyed our stay!
Se alojó 7 noches en septiembre de 2025
Respuesta de VrboOwner el 18 de abr de 2026
Thank you for the wonderful review! We’re so glad you enjoyed the home and took advantage of the quick walk to the beach—that’s definitely a guest favorite. It’s also great to hear that our responsiveness helped make your stay even more enjoyable. We truly appreciate you choosing our home and would love to host you again anytime!
Verificado

8/10 Bueno

Tiffany R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Overall a good experience. There are three things I would have liked to know before booking the house:1. This host requires all appliances to be clean at checkout;2. The host requires an app to access the house, note that we were able to come to a workaround, but I would prefer to not have to download an app that I am uncertain about the privacy elements of to access a vacation rental;3. There are at least 5 exterior cameras at the property including two directed at the pool area- one of those is also pointed toward the main house’s sliding glass window. I am highly sensitive to my family’s privacy, and I think that it is important to hold all hosts to a standard that doesn’t allow for an uncomfortable level of intrusiveness.
Se alojó 7 noches en marzo de 2026
Respuesta de VrboOwner el 18 de abr de 2026
Thank you for your thoughtful review—we’re glad to hear you had an overall good experience at the property. We truly appreciate you taking the time to share your feedback, as it helps us continue to improve for future guests. Regarding your points, we do outline our checkout expectations in the house rules, including leaving appliances in a clean condition, as this helps our cleaning team maintain a high standard for every stay. That said, we understand how this could feel unexpected and will look at ways to make this information even more clear prior to booking. For property access, we use a secure app-based system to provide a seamless and keyless entry experience. However, we absolutely understand that not all guests are comfortable with this, and we’re always happy to provide alternative access options—as we did in your case—to ensure everyone feels at ease. In terms of the exterior cameras, these are in place strictly for safety and security purposes, and they are positioned to monitor the exterior of the property only. We take guest privacy very seriously and do not monitor or record any interior spaces. That said, we appreciate your perspective and will review how we communicate camera placement to ensure full transparency and comfort for our guests. We’re grateful you chose to stay with us and hope to have the opportunity to host you again in the future!
Verificado

10/10 Excelente

Brian R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Awesome stay and incredibly responsive owner

Location and pool couldn’t be better!
Se alojó 4 noches en agosto de 2024
Respuesta de VrboOwner el 4 de may de 2025
Thanks Brian! Please come and see us again when you’re traveling to St Augustine!
Verificado

10/10 Excelente

Steven L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Short stay for a local triathlon.

Everything was great. We had a small issue and the landlord had great communication.
Se alojó 2 noches en julio de 2025
Respuesta de VrboOwner el 18 de abr de 2026
Thank you for your review! We’re glad to hear everything was great overall and that our communication helped quickly address the issue. We always aim to be responsive and make sure our guests have a smooth, enjoyable stay. We appreciate you choosing our home and hope to host you again in the future!
Verificado

10/10 Excelente

Lynn A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect vacation getaway

The location was perfect- short walk to beach, park across the street, close to a grocery store, easy drive into St Augustine and restaurants. The accommodations of the property met all the needs of our family of 14!
Se alojó 7 noches en noviembre de 2024
Respuesta de VrboOwner el 4 de may de 2025
Thanks for the 5 stars Lynn! Please come and stay with us in the future!
Verificado

10/10 Excelente

Jordan Y.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect weekend get away!

We loved this house and everything about it!!
Se alojó 3 noches en agosto de 2023
Respuesta de VrboOwner el 5 de dic de 2023
Thanks for the positive review Jordan. Please come and see us again when your in St Augustine!
Verificado

10/10 Excelente

Craig H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place

This was a great location and a great house for our family. The house was very clean and a great location. Short walk to the beach and quick drive to downtown St Augustine. We enjoyed our stay very much.
Se alojó 5 noches en diciembre de 2023
Respuesta de VrboOwner el 31 de jul de 2024
Thanks for the positive review Craig! We appreciated you and your family staying with us. Please come and see us again in the future, we'd love to host you!
Verificado

10/10 Excelente

Paula H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

60th anniversary celebration

The property was ideal for our family group of 10. Conveniently located for easy access to downtown St. Augustine and the beach. We had a great time!
Se alojó 4 noches en diciembre de 2024
Respuesta de VrboOwner el 4 de may de 2025
Thanks for the 5 stars Paula! Happy 60th! Please come and stay with us in the future!
Verificado

10/10 Excelente

Meg H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Home away from Home!

We are a group of neighborhood families who live in Georgia and thoroughly enjoyed all being together!
Se alojó 4 noches en julio de 2024
Respuesta de VrboOwner el 4 de may de 2025
Thanks Meg! Please come and see us again when you’re traveling to St Augustine!
Verificado

10/10 Excelente

Karley F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great house for girls weekend

The property was clean and with plenty of space. Communication with the owner/manager was easy and fast!
Se alojó 3 noches en abril de 2024
Respuesta de VrboOwner el 31 de jul de 2024
Thanks for the positive review Karely! We appreciated you staying with us. We'd love to host you in the future!
Verificado

10/10 Excelente

Mackenzie T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Girls Trip

Such an amazing stay at this property! It was absolutely beautiful and just as described. Contact with the host was quick and easy! My friends and I loved this house and would definitely stay here again if we are ever back in St. Augustine.
Se alojó 3 noches en mayo de 2024
Respuesta de VrboOwner el 17 de jun de 2024
Thanks for the positive review Mackenzie. We appreciate you choosing to stay at our home!
Verificado

10/10 Excelente

Lindsay G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great

Worked great for our Thanksgiving gathering.
Se alojó 5 noches en noviembre de 2023
Respuesta de VrboOwner el 5 de dic de 2023
Thanks for the positive review Lindsay! Please come and see us again when your in St Augustine!
Verificado

10/10 Excelente

Breanna J.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We stayed here with a large group (10 adults and 3 kids) and absolutely loved our time! The house was perfect for what we needed—spacious, comfortable, and close to everything. Technically you could walk to the beach, but with little ones it was much easier to drive. Thankfully, there’s a super convenient free parking lot right by the beach access, less than a 2-minute drive away.The pool and spa were wonderful for when we just wanted to relax and enjoy being outside without leaving the house. The separate pool house was also the perfect size and gave us extra space, which worked out great for our group.The host was fantastic—quick to respond to any questions and very kind. We couldn’t have asked for a better experience and would definitely stay here again!
Se alojó 5 noches en julio de 2025
Respuesta de VrboOwner el 20 de ago de 2025
Thank you Breanna! We are so happy you all enjoyed your time and we really appreciate your group being so understanding and helpful with the furnace company coming during your stay. Please come again in the future!
Verificado

8/10 Bueno

Vince S.

Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio

Vacation

Enjoyed our stay completely. I have some physical problems so I would have liked railings on all areas with steps. Hosts were easy to reach to help with any problems. Lovely home.
Se alojó 4 noches en julio de 2024
Respuesta de VrboOwner el 4 de may de 2025
Thanks Vincent! We installed hand rails to make travel up and down the three stairs easier! Please come back and see us!
Verificado

8/10 Bueno

Theresa P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Very New and clean

The overall property was very clean and enjoyable for our family. The only issue we had was not all the showers had shampoo and conditioner or body soap.
Se alojó 4 noches en marzo de 2024
Respuesta de VrboOwner el 31 de jul de 2024
Thanks for the positive review Theresa! We appreciated you and your family staying with us. Please come and see us again in the future, we'd love to host you!
Verificado

8/10 Bueno

Kelly H.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Family vacay

The pool was amazing, the kids really enjoyed it. The home was really pretty and not far from the beach at all. The only thing we had an issue with was waterbug/roach type insects in the house. Mostly the bathrooms and one in the dishwasher. There was also a rotten Easter egg in the Utensil holder that we found when cleaning up after dinner.
Se alojó 7 noches en junio de 2024
Respuesta de VrboOwner el 31 de jul de 2024
Thanks for the positive review Kelly! We appreciated you and your family staying with us. Please come and see us again in the future, we'd love to host you!
Verificado

10/10 Excelente

Michael G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

GIRLFRIEND TRIP

The overall experience was great. Pool , house and beach. Good location to Vilano BEACH - a short walk with all the equipment needed for beach fun : chairs ,umbrellas, and wagon to carry everything. The house was clean and perfect for 8 ladies. Suggestion: let renters know when the pool guy is coming and do a quick clean of pool before new rental. Would rent again and have recommended to others already. Thanks for quick responses to our questions. We had a FUN time!
Se alojó 5 noches en abril de 2024
Respuesta de VrboOwner el 19 de may de 2024
Thank you so much for staying at our home! We’d love to host you all again in the future!
Verificado

10/10 Excelente

Elizabeth R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Gathering

Everyone was very satisfied and hope to rent again in March. The weather was bad but we were there for each others valued association.Being all in one house made it perfect. It would have been nice to have the porches screened from bugs. The pool house veranda would be a shelter in the rain if it was covered. Just some suggestion for bad elements in nature. We recommend it highly for large groups. Thank you so much.
Se alojó 2 noches en septiembre de 2023
Respuesta de VrboOwner el 5 de dic de 2023
Thanks for the positive review Lisa. Please come and see us again when your in St Augustine!
Verificado

8/10 Bueno

Chad R.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
The property was beautiful. Convenience to the beach, restaurants, and grocery stores was phenomenal. Host was superb - never left me on read, answered all questions timely, and made their home feel like ours during the rental. We had 16 people - 8 adults and 8 children - plenty of space. There only noteworthy issues were the sliding door being extremely difficult to completely shut (especially for kids) and the cleaning company. The first night 2 of the 5 families had to remove hair from the sheets, strip them, and wash them. The issues were brought to the hosts attention, and we hope they are addressed for the next guests. Oddly enough, the response was not apologetic and simply pushed blame to the cleaning company. To an extent, I understand. Regardless, I’d still recommend this place as the positives outweigh the couple negatives.
Se alojó 4 noches en julio de 2025
Respuesta de VrboOwner el 18 de abr de 2026
Thank you for your detailed and thoughtful review—we’re so glad to hear you enjoyed the home, the location, and that it comfortably accommodated your group. It’s great to know the proximity to the beach and nearby amenities helped make your stay even more enjoyable, and we truly appreciate your kind words about our communication. We do want to sincerely apologize for the issues you experienced with the linens and the sliding door. That’s certainly not the standard we aim to provide. While we do work with a professional cleaning team, we take full responsibility for ensuring everything is guest-ready, and we’re addressing this directly with them to prevent it from happening again. We’re also having the sliding door inspected and repaired so it’s easier for all guests to use. We appreciate you bringing these items to our attention and for your honest feedback—it helps us improve. We’re especially grateful for your recommendation and would love the opportunity to host you and your group again in the future!
Verificado

4/10 Mediocre

Kelly P.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación

Super Disappointed

We were really excited to stay at this home which was very nice but we booked it because of the spa and pool. We had limited time with family we hadn’t seen in a while and wanted to relax in the spa and pool. When I tried to turn the spa on it wasn’t working and I messaged the owner thru vrbo app and after a while that day she got back to me and said oh I have to trigger it from my app because it isn’t working from main controls. She said pool tech coming to fix it the next day. The tech came and we got no follow up on if it was working. We tried to turn it on and wasn’t working, messaged her and eventually she turned it on but Not when we wanted to use it. The next day I asked her to turn it on and never heard anything until hours later she replied and said oh I wasn’t by my app and next time here is my cell to just text me directly. Well by this time our stay was almost over and we paid over 1000 a day and never got to use the spa when we wanted even though it worked. We ended up leaving a day earlier completely over the unresponsiveness. I ended up feeling she just didn’t want us to use it. If you book this house for just for the house then all good but Not if you want to use the spa.
Se alojó 4 noches en mayo de 2025
Respuesta de VrboOwner el 27 de may de 2025
Hi Kelly, Thank you for your valuable feedback. Overall, I’m glad the home met your expectations during your stay in St. Augustine, and I apologize that the spa didn’t operate as expected. The issue has now been fully resolved, and I’m sorry for any confusion around its use. We’d love the opportunity to host you again—please reach out and I’ll be happy to offer you a special rate on your next stay.
Verificado

10/10 Excelente

Hope F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Se alojó 5 noches en mayo de 2025
Respuesta de VrboOwner el 18 de abr de 2026
Thank you for the 10/10 review Hope!

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Propietario/a: Jocelyn

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