Experience football fun! 4BR/2Bath Independence retreat near Arrowhead

We are sorry to hear about your concern regarding an odor from the basement. Following your checkout, our team conducted a thorough inspection of the property, including the basement, and didn’t detect any odor. Had this been brought to our attention during your stay, we would have immediately arranged an inspection and addressed the matter to ensure your comfort. Please know we remain committed to providing a clean and well-maintained environment for all guests.

Thank you for your feedback. We strive to provide timely support and had reached out to coordinate a time to deliver the TV remote and replace the smoke detector battery. Since the guests were not home, we dropped off the items and waited for a confirmed appointment to enter the property. We want to clarify that there’s no walkie-talkie device inside the house, the little rugs on each step has been fixed, and had we been informed of any issues or granted access, we would have gladly resolved them during the stay. Upon check-in, the guests shared that they “loved the house so much and would stay here again,” which we truly appreciated. For future reference, we kindly ask guests to let us know of any concerns as soon as possible and provide a time for us to address them promptly.