Pintoresco 3BR Charlestown Cottage cerca de la playa!

Thank you for your review. We strive to make every guests visit enjoyable.

Thank you so much. We are very happy you enjoyed your stay, would welcome you again!

Thank you for your review. We work hard to make everyone's stay enjoyable. Look forward to your return.

Judy, we are glad you enjoyed the property's ideal location. We're sorry to hear the cleanliness was unsatisfactory and we have notified the owner so we can enhance the experience for future guests! Best, the Evolve Team

Hi Kristy, thanks for taking the time to provide feedback on your recent stay. After reading your comments, the homeowner wanted to share the following: -"We deeply regret that your stay did not meet your expectations. We take great pride in our 5-star reviews and are committed to ensuring every guest has a great experience. -A limited number of front windows have been rendered non-operational due to their orientation facing the road, as the influx of beach sand was leading to dust accumulation indoors. -It's important to note that our listing does not mention the availability of air conditioning. However, every room is equipped with a ceiling fan, and additional fans are provided. We added a free-standing air conditioning unit to enhance comfort in the main living room, especially on exceptionally hot days, although most guests seem to enjoy the refreshing sea breeze. -The cottage undergoes professional cleaning each week, and we perform regular checks, ensuring sundries are provided in the bathroom, along with paper goods, fresh linens, towels, and beach towels. An exhaust fan is installed in the bathroom to mitigate shower steam and odors. -In compliance with strict oceanfront town regulations on septic systems, our system was inspected this year and met all fourteen criteria. We have a reverse water filter system that operates for about an hour at night once a week, as detailed on a schedule in the kitchen. -The newly added teak wooden chairs and settee each come with cushions, and additional pillows are provided in the room to enhance your comfort. -We are dedicated to making every guest's vacation enjoyable and wish you had reached out to us with any concerns upon your arrival or during your stay, allowing us to address them immediately and potentially enhance your satisfaction before your departure. Once again, we sincerely appreciate your feedback, and we are committed to ensuring that our guests have the best possible experience."

We’re glad you enjoyed the back deck and appreciated the parking card for the beach, and it’s great to hear the team was responsive during your stay. We followed up with the homeowner, and they would like to share the following: - We were informed of a blown fuse on the water heater on Saturday night; the plumbing supply store was closed on Sunday, but repairs were completed first thing Monday. - While the listing notes that the cottage does not have central A/C, we provide a small unit to cool the living area, along with ceiling fans and floor fans in every room. - The windows are all functional, and after your stay, we made repairs to some that appeared to have been forced open while locked. - The cottage is professionally cleaned after each guest visit and personally inspected weekly to ensure a high standard of cleanliness. We appreciate your feedback so we can continue to improve and ensure future guests enjoy a smooth and comfortable stay.

We are so sorry to hear about your experience, as guest comfort is always our top priority. Our home features professionally installed and maintained multi-stage water filtration systems, and our water is state-tested and approved annually. While occasional regional drought conditions or heavy usage can temporarily cause minor mineral discoloration, the water has been checked and is running completely clear. We also provide a spring water dispenser for added convenience. Had we been notified during your stay, we would have gladly inspected and addressed your concerns immediately. We appreciate your feedback as we continue maintaining high standards for our guests.

Hi Michael, We are happy to hear that you enjoyed the area, and we appreciate your feedback on the cottage. Some of the windows facing the road have been locked to prevent sand and dust from blowing into the cottage, but all opening windows have screens and the homeowner will consider your suggestion of adding screen doors. All carpets and couches are steam-cleaned at the beginning of the season, but they can accumulate sand during the busy beach season. The homeowner has also scheduled updates of the floors and furniture for next season. Thank you again for your feedback, and we look forward to traveling with you again soon! Best, the Evolve Team