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Frente a la playa + GardenHouse + Gimnasio y club de playa privado: área exclusiva.

Galería de imágenes de Frente a la playa + GardenHouse + Gimnasio y club de playa privado: área exclusiva.

Piscina
Exterior
Playa
Terraza o patio
Terraza o patio

Comentarios

8,6 de 10
Excelente
2 habitaciones2 baños6 huéspedes

Servicios populares

  • Bañera de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
  • Wifi gratis
  • Aire acondicionado

Echa un vistazo a la zona

Ver en el mapa
Playa del Carmen, Quintana Roo
  • Place, Playa Mamitas
    ‪A 2 min a pie‬
  • Place, Playa principal de Playa del Carmen
    ‪A 6 min a pie‬
  • Place, Quinta Avenida
    ‪A 11 min a pie‬
  • Airport, Cancún, Quintana Roo (CUN-Cancún Intl.)
    ‪A 48 min en coche‬

Habitaciones y camas

2 habitaciones (capacidad para 6 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

2 camas dobles

2 baños

Baño 1

Solo ducha

Baño 2

Solo ducha

Otros espacios

Porche o patio
Cocina
Balcón
Comedor

Acerca de este alojamiento

Frente a la playa + GardenHouse + Gimnasio y club de playa privado: área exclusiva.

Playas de arena blanca, escalones de agua verde esmeralda desde su patio privado, la famosa 5ta Avenida de Playa del Carmen a pocas cuadras de distancia, alojamientos grandes y lujosos y su propio conserje ... ¡el nuevo Hotel Elements, Playa del Carmen, México, es el paraíso perfecto!


Playa del Carmen nunca ha podido ofrecerle este tipo de experiencia de vacaciones hasta ahora. Pase sus vacaciones en uno de los tramos de playa más hermosos de Playa y agregue un nivel de alojamiento y servicio de hotel nunca antes experimentado en Playa del Carmen.

SUITE DE 2 HABITACIONES DELUX
NUESTROS SUITES DELUX SON GRANDES DE 2 DORMITORIOS Y 2 BAÑOS CON 1,200 SQF (109 METROS SQ) DE ESPACIO VIVO LUJOSO. OTRAS CARACTERÍSTICAS INCLUYEN PISOS DE MÁRMOL, AIRE ACONDICIONADO, COCINAS COMPLETAS, REFRIGERADOR, LAVAVAJILLAS, MICROONDAS, LAVADORA / SECADORA, TV, DVD VIDEO LIBRARY Y REPRODUCTOR DE CD. PARA SU CONVENIENCIA, TAMBIÉN SE OFRECE SERVICIO DE SERVICIO DIARIO, ENTREGA DE AGUA EMBOTELLADA, TELÉFONO CELULAR LOCAL, INTERNET INALÁMBRICO Y UN CONSERJE PERSONAL.


EDIFICIOS

 • Ubicación frente a la playa
 • Vistas completas al mar
 • 15 cuadras a 5th Ave
 • Club de playa privado Elements
 • Canibal Royal beach club y restaurante
 • Enorme piscina y hermosos jardines.
 • Gimnasio complementario
 • Centro de negocios complementario
 •Estacionamiento gratis
 • Vestíbulo con personal las 24 horas



 Características de las habitaciones

Grandes suites de 2 dormitorios / 2 baños
• 1200 pies cuadrados (109 metros cuadrados) de espacio habitable
• Suministro de agua embotellada.
• Pisos de marmol
• Aire acondicionado
• cocina totalmente equipada
• Lavavajillas
• Microondas
• Lavadora secadora
• TV, videoteca de DVD, reproductor de CD
• Discapacitados y accesibles para sillas de ruedas.


NO SÓLO ALQUILAMOS CREAMOS EXPERIENCIAS PARA TI.

Añade las fechas para ver los precios

Servicios

Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
Aire acondicionado

Alojamientos similares

Restaurante al aire libre
Ocean front resort, Andalucia Mareazul, Private Walkout pool
  • Vistas al mar
  • Piscina
  • Bañera de hidromasaje
  • Cocina
10.0 sobre 10, Excepcional, (4 comentarios)
Ocean front resort, Andalucia Mareazul, Private Walkout pool

Normas del alojamiento

Hora de comienzo del registro de entrada: 15:00
Edad mínima para alquilar: 18
Hora límite del registro de salida: 11:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario no ha indicado si el alojamiento cuenta con un detector de humo.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Información sobre la zona

Playa del Carmen

Este apartamento se encuentra en el barrio Zazil-ha de Playa del Carmen, cerca de parques temáticos y en la playa. Campo de golf El Camaleón Mayakoba y Parque temático Xplor son excelentes opciones para los que buscan unas vacaciones activas, pero si prefieres sumergirte en la naturaleza, Playa principal de Playa del Carmen y Playa Mamitas son lo que necesitas. Parque temático ecológico Xcaret y Temazcal Natura también merecen la pena. ¿Deseando estar ya en el agua? Con actividades como submarinismo, esnórquel o natación a tu alcance, no te faltarán aventuras cerca de tu alojamiento.
Ver más apartamentos en Playa del CarmenSe abre en una ventana nueva
Mapa
Playa del Carmen, Quintana Roo

Qué hay en los alrededores

  • Playa Mamitas - A 2 min a pie - 0.2 km
  • Playa Coco - A 3 min a pie - 0.3 km
  • Playa principal de Playa del Carmen - A 6 min a pie - 0.6 km
  • Quinta Avenida - A 11 min a pie - 1.0 km
  • Centro comercial Quinta Alegría - A 16 min a pie - 1.4 km

Cómo moverse por la zona

  • Cancún, Quintana Roo (CUN-Cancún Intl.): a 49 min en coche

Restaurantes

  • ‪Pizza Italia - ‬A 5 min a pie
  • ‪La Vagabunda - ‬A 4 min a pie
  • ‪Colectivo Mexicano Cervecero - ‬A 6 min a pie
  • ‪Ceviche Corazon - ‬A 5 min a pie
  • ‪Que Huevos - ‬A 4 min a pie

Preguntas frecuentes

¿En Frente a la playa + GardenHouse + Gimnasio y club de playa privado: área exclusiva. se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuánto cuesta alojarse en Frente a la playa + GardenHouse + Gimnasio y club de playa privado: área exclusiva.?

A fecha de 11 de mar de 2026, los precios encontrados para una estancia de una noche y dos adultos en Frente a la playa + GardenHouse + Gimnasio y club de playa privado: área exclusiva. el 27 de mar de 2026 son de al menos 211 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿Cuál es el precio del aparcamiento en Frente a la playa + GardenHouse + Gimnasio y club de playa privado: área exclusiva.?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Frente a la playa + GardenHouse + Gimnasio y club de playa privado: área exclusiva.?

Hora de inicio del registro de entrada: 15:00.

¿A qué hora se realiza la salida en Frente a la playa + GardenHouse + Gimnasio y club de playa privado: área exclusiva.?

La salida se realiza a las 11:00.

¿Dónde se encuentra Frente a la playa + GardenHouse + Gimnasio y club de playa privado: área exclusiva.?

En la playa, este edificio de apartamentos de Playa del Carmen se encuentra a diez minutos a pie de Playa Mamitas y Playa principal de Playa del Carmen. Quinta Avenida está a 1 km de distancia.

Comentarios

8,6

Excelente

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
20 comentarios de un total de 37 con una puntuación de 10 - Excelente
10 comentarios de un total de 37 con una puntuación de 8 - Bueno
3 comentarios de un total de 37 con una puntuación de 6 - Normal
3 comentarios de un total de 37 con una puntuación de 4 - Mediocre
1 comentarios de un total de 37 con una puntuación de 2 - Horrible

8,0/10

Limpieza

9,8/10

Llegada

8,0/10

Comunicación

9,6/10

Ubicación

8,4/10

Precisión del anuncio

Comentarios

10/10 Excelente

Jesus O.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family

The place is a great location you get access to beautiful beach. the pool was very nice and big walking distance to la 5 Avenida
Se alojó 6 noches en marzo de 2023

10/10 Excelente

Mark R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful spacious condo

Everything went perfect, great spacious condo very clean, close to town
Se alojó 7 noches en abril de 2022
Este comentario se envió antes de 2018 y no se puede verificar.

10/10 Excelente

Ethan E.

Elements was fantastic

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect, pool, quiet location and walking to everything.
Se alojó 3 noches en mayo de 2015

10/10 Excelente

Heather C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Nice property, excellent location

My teenage daughter and I stayed in this property over Christmas. The condo was just as described, simple but well appointed. The location was excellent, walking distance from everything. The beach access is rather small but still very nice and close to other beaches if a larger beach area is preferred. The condo host was very helpful! Would definitely stay again!
Se alojó 5 noches en diciembre de 2022

10/10 Excelente

Donna R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

navigation

The only problem we had was finding the building we had never been to Playa del Carmen before but after that the location was perfect very walkable and so close to the beach . Had a great time !
Se alojó 5 noches en enero de 2023
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

8/10 Bueno

Bruce G.

Fantastic Experience

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A great condo in a great complex in Playa del Carmen.
Se alojó 10 noches en diciembre de 2017
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

8/10 Bueno

A guest from Irvine, NA

Great stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The apartment at the elements was a good place to stay whilst visiting Playa Del Carmen. The location is excellent with good proximity to 5th Avenue. The pool is lovely and the beach access and private beach area was superb. The apartment was spacious for 4 people and clean, however it needs a little bit of an update of furniture and utensils. Good value for money and overall happy with our stay!

2/10 Horrible

Bernard B.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio

Needs cleaning and maintenance

When we arrived the condo was full of mosquitoes and flies. I spent an hour swatting flies and mosquitoes off ceiling and walls. Taking a shower the dirt in shower dissolved and began flowing. Dirt and hair in shower. My wife swept the condo the next morning and there was dirt. A closet in master had leaking water on floor. The door to the master would not close. The beds were low quality and hard. No cleaning service was provided for duration of stay. No trash can liners provided.
Se alojó 6 noches en noviembre de 2022

4/10 Mediocre

Jolynn H.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y comunicación

Quick getaway

We stayed for 3 nights. Check in was easy. Upon arrival a front desk person checked us in. We noticed in the living room/kitchen that the water dispenser had been leaking and ran off the counter all over the floor. We quickly cleaned it up with towels. We told the person working the front desk and he adjusted the water dispenser and told us to contact the property manager for more water and towels. I emailed the company that manages this condo property that I was previously communicating with and received no response our entire stay. Since we had a late arrival due to multiple flight delays we were ready for bed. Our bed sheets were more than likely not clean. The master bedroom sheets had sand and hair in it. One of the beds that was being used by my kids had long hairs in it. I would also recommend that if you have older children you rent a bigger place. It can sleep six but on kid slept on the couch which is vinyl and uncomfortable. The bees were not comfortable either. If you are tall your feet will hang off the end. There was also a bad smell inside the condo when we arrived. One of the chairs on the patio was also slightly broke. The beach is small and not and the seaweed is an issue (not the rentals fault). It does have a small bar on the beach, which is nice and there is also a cute little beach bar next door. The area is safe and we also used the 7 eleven across the street to buy water, ice, other drinks and snacks. Very convenient. There is a pharmacy right next to it in case you need extra sunscreen. The pool and gym at the resort was very nice and never crowded! Definitely a major plus. It is conveniently located to walk to restaurants and shops. It is also very easy to get a cab to get around from the hotel/complex. When setting up transportation the place is actually called the elements hotel even though it is a condo complex. We also did an excursion during our visit that was very accommodating and did pickup and drop off directly from where we were staying. Playa del Carmen is a nice area that felt safe and we will definitely return but probably not to this unit for our stay. Thankfully, our stay was short in the rental unit.
Se alojó 3 noches en marzo de 2023
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

10/10 Excelente

Linda H.

Lovely Stay in Playa!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Property is in a great location, we loved the pool and the beach club! Would love to stay here again! Would highly recommend this condo!
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

10/10 Excelente

Isabel R.

Super nice !

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a really good staying , everything was perfect, I wished could stay longer.I definitely recommend the place.
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

10/10 Excelente

Paula Natasha L.

Mi experiencia con ustedes

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: La llegada a ese departamento fue el final de nuestro viaje sin duda la mejor decisión, nos sorprendió mucho las instalaciones siempre en orden y un lugar muy tranquilo para descansar el departamento contaba con todas las amenidades de descanso y limpieza, lo único en recomendación es que sea posible que tengan cosas súper básicas en la cocina como aceite, sal, azúcar, café .. nosotros dejamos parte de esas cosas para otros huéspedes pero si siento que es un detalle importante.. satisfechos totalmente con el lugar y la atención de los conserjes gracias !
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

10/10 Excelente

A guest from Irvine, NA

Nice Apartment but need maintenance

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Awesome place but spent time to wait people of maintenance to solve some stuffs in the apartment
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

10/10 Excelente

Hernan C.

Hreat place to stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This plae was very comfortable , very well kept and in a great location. Great for famil8es and the pools was great. I enjoy the location close to the beach and 5th avenue and still quiet so you can rest. I wouod recomend this place if u stay at playa del carmen
Se alojó 5 noches en junio de 2023
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

6/10 Normal

Santiago R.

Buenas instalaciones la playa una porquería

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very unhappy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Las instalaciones estaban muy bien. La ubicación se encuentra al lado de una playa muy fea que tiene un olor a podrido insoportable por estar al lado de un embarcadero de pescadores. Con respecto a la administración tuvimos un problema que jamás lo resolvieron que era la falta del control remoto de la televisión y de una cafetera que se comprometieron en llevarla y nunca la trajo
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

10/10 Excelente

Kathleen W.

We’ll Be Back!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place! We loved having the pool right outside the door. It was close enough to walk to restaurants and shops, but also very quiet! Very clean and comfortable! We had an amazing time and will definitely be back!
Se alojó 5 noches en febrero de 2023

8/10 Bueno

Maria C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Godt til prisen

Stor rummelige ferielejlighed. Direkte udgang til stor poolområde. Lidt fejl og mangler i lejligheden, intet afgørende. Direkte til strand, men vandet der var grumset. Går du 1-2km ud ad byen i stedet kommer du til flot strand. Fin beliggenhed i går afstand til 5.av.
Se alojó 8 noches en octubre de 2022

10/10 Excelente

Iliana M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Fantastic

My daughter and I made our 1st joint diving trip together and wanted to be as close to the "Reef, Coco Beach" as possible as that is where we dive from. This property was right next door and absolutely gorgeous. For the same price as I was going to pay at the Reef which included 1 room with 2 Queen size beds and amentities I go a husge 2 b/r with great l/r, kitchen , washer/dryer etc on the ground level with the football field size pool right outside my patio door just steps away. Booking my next trip back in September already and think I have found my "Choice" of stays in Playa now.
Se alojó 3 noches en mayo de 2022

10/10 Excelente

Juan A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place and location

Good communication
Se alojó 4 noches en marzo de 2022
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

6/10 Normal

Alejandra C.

Areas de Oportunidad

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Considero que tienen varias áreas de oportunidad en el GH18: Poner por lo menos jabón en los lavabos de los baños y regaderas; mesitas por si quieres poner tu compu, vaso, botana; el acomodo de la sala y comedor es muy incomodo, movería el comedor al fondo, cambiaria la TV que tienen a la pared de enfrente y voltaria la sala; el aire acondicionado no lo pondría fijo, porque te mueres de calor y es invierno!!!....eso si las áreas comunes están increíbles.
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

8/10 Bueno

Ed M.

Beautiful but loud

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Stayed at the Elements for 16 days. Beautiful setting but restaurant next door blasted extremely loud techno music from 9 AM to 10 PM every day. So loud you could not talk on the beach and it woke you every morning. The management at restaurant refused to lower music . The beach has a roped off swimming area for safety of guests. The wave runner rental business next door seemed to take pleasure in running thru the safety area and doing donuts in the area to scare and intimate the guests. I personally saw the manager chase children from the water while riding a jet ski. I also have video tape of them doing fast circles inside the ropes. It appears there are no laws to protect quests in Mexico. The condo was clean and fairly comfortable. Very hard furniture but it is a rental.
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

10/10 Excelente

Karina S.

Private Beach Access amazing views of the Blue and Warm Ocean!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed here for our 25th anniversary. Our plan was to stay Sunday night through Wednesday night, great customer service!The condo was immaculately clean and had a completely stocked kitchen with everything we needed to fix our own meals if we wanted to. I actually did cook breakfast the first morning.The view from the terrace was beautiful!facing the pool. The condo is located inside the building near the private beach that Elements has, so we could watch all the boat activity, including watching the parasailing! And walk a few steps to the beach! White sand beaches from one horizon to the other. We spent a lot of time sitting at the table on the terrace watching the activities and people enjoying the Mexican Caribbean vibes.We highly recommend this condo!
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

8/10 Bueno

A guest from , S.

Elements Condo review

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: the place is nice but the property manager/agent is horrible. Unprofessional, not responding to messages, avoids problems and very difficult to deal with.
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

8/10 Bueno

Playa

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice vacation.
Este comentario es de un huésped que reservó y se alojó a través de un sitio asociado, y no se puede verificar.

4/10 Mediocre

Katharine M.

Great Property, Horrible Management Company.

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The unit that we rented (206) was not the unit that we were given (119). It took almost a day, with no explanation or apology from Luna or the property management, to move to another unit that at least had a King bed. Her explanation was that we were "upgraded," when the paperwork for 119 clearly was $50-per day less that the $500-per day that I had already paid upfront. We wasted 1/2 a day waiting for replacement unit EGH18 to be cleaned, and then saw that it was because the maids were sitting in the living room watching TV. Our new unit was cleaned twice, instead of 3 times. Estabon was incompetent and did not respond to any communication in a timely manner. Max was great, but spread way too thin, and had no support from his management. Our neighbors were up all night partying and doing drugs, and of course, there's no one to get to deal with it. We even got to meet their drug dealer one evening... Great fun for the kids to meet their first drug dealer! We loved the property, and the staff at Elements is first rate. We will use Brics management next time. Playa Moments is a disaster.

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