Stone's Throw #32 | 3 Peaks Rentals

Beautiful property. Very clean and an excellent location. It was missing some basic pantry staples like coffee filters and coffee pods, but the management was very responsive. Only feedback is that the knives could use a sharpen as it felt like trying to cut with a spatula!

Hi Chris, Thank you for your feedback, we’re glad you found the condo clean and spacious. We’re sorry we weren’t able to accommodate early check-in or late check-out on this occasion, as it depends on same-day turnovers and cleaning schedules. We understand how that can be challenging during a busy tournament schedule. We appreciate you staying with us and hope to host you again in the future. Kindly, Heidi-3 Peaks Rentals

Hi Linda, Thank you so much for your feedback—we’re glad to hear you enjoyed the property and its fantastic ski-in/ski-out location! Our sincerest apologies that the BBQ wasn’t cleaned to our usual standard. This should have been caught during our cleaning or pre-check-in inspection. As per our welcome email we do offer 24-hour on-mountain support and would have been happy to address the issue right away had we known. We truly appreciate you bringing these this to our attention—it helps us continue to improve our practices and provide the best possible experience for our guests. We hope to have the opportunity to welcome you back to Sun Peaks again soon! Warm regards, Heidi 3 Peaks Rentals Team

We sincerely apologize for the delay in sending the checkout information. We understand how that could cause confusion, and we’ll look into what happened to ensure it doesn’t occur again. We also appreciate you letting us know about the dust and debris under the furniture. Your comfort is very important to us, and we’ll be addressing this with our cleaning team right away. That said, we’re truly glad to hear you still had a wonderful overall stay and enjoyed the beauty of the property. Thank you again for your honesty and kindness. We hope to welcome you back for an even smoother stay in the future.

Hi Marianne, Thank you for sharing your feedback. We’re happy to hear you enjoyed the ski-in, ski-out experience and felt welcomed by the Stone Throw community! We truly apologize for the disappointment regarding the luggage situation. We understand how important flexibility is, especially with a later shuttle, and we regret that we weren’t able to accommodate your request in a way that met your needs. We do offer luggage pick-up and storage as an additional service to help manage transitions between guests, and the charges help us securely transport items to a secure storage facility while ensuring the unit is ready for the next guest. We also take great pride in our cleaning standards, and we’re sorry if this didn’t meet your expectations. We’ll be addressing this with our team to ensure better attention to detail moving forward. Additionally, our 24-hour on-mountain support team is always available and happy to assist with any requests or concerns during your stay - please don't hesitate to reach out. Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your experience. We hope to have the opportunity to welcome you back to Sun Peaks and provide a better experience next time. If there is anything else we can help with at all - please do let us know. Hope you have a wonderful weekend. Warm regards, Katrina - Your 3 Peaks Rentals team

Hi Cristian, Thank you so much for taking the time to leave us a 5-star review! We’re so glad you had a great stay. We’d love to welcome you back to Sun Peaks anytime! Warm regards, Heidi 3 Peaks Rentals Team