Regal Oaks Townhome ubicado a solo 3 millas de Disney y a solo 10 minutos en automóvil de Universal Studios

Thank you so much for the kind words about our home. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

We are so glad to hear you enjoyed your stay with us. I'm confused as to what you mean when you say "the property isn't quite what you see in the photos." We were not told by you, or any previous guests, that they felt the pictures were a bit of a misrepresentation of the home. Please email me personally so I can get your feedback. We hope to host you on any future vacations you may take.

Thank you for the kind words about our home. We are thrilled to hear you enjoyed your stay with us. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

Thank you for the kind words about our home. We are glad to hear you enjoyed your stay with us. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

Thank you so much for the kind words about our home. We are so happy to hear you enjoyed your stay with us. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

My apologies if the booking process was stressful. You booked our home late at night and then claimed to start driving down after you booked. I sent you the required forms when I got into the office at 10 am. I sent you a reminder email at Noon. We are glad you liked the home. We apologize about the mattress, but unfortunately comfort is subjective. We haven't had any complaints about the mattress comfort and the owner personally stays in the home 5 months out of the year and has no complaints either.

Thank you for your review. I do apologize for the parking issues and this has already been brought up to the HOA. Each home is allocated 2 spots, but they are not assigned which causes some issues. I will endeavor to get this readdressed by the HOA. Also, I will mention that you had issues with the security as they are supposed to be there 24/7. We hope to catch all maintenance issue prior to a guests arrival, but from time to time things happen beyond our control. I am happy to know that we quickly resolved the maintenance issue you had so that it didn't affect your stay. Unfortunately, rental homes such as this one are not hotels so daily maid service is not provided. The cost for such service would make the rental price unaffordable for most people. The homes are self-catering which means the homes is cleaned and readied for your stay. This means the linen and towels are all cleaned, folded and put away, beds are prepared with the clean linen, the homes are dusted, cleaned, sanitized, the floors are cleaned, the cookware, dishware, and utensils are cleaned and put away prior to a guests arrival. The homes are provided the basics to get you started for your stay to include 1 roll of paper towels, 1 roll of toilet paper in each bathroom, a liner in all trash cans, and 1 extra trash bag in the kitchen, and some starter hand soaps for your use, but you must provide any additional supplies you require during your stay and you must tend to the home as if it was yours. This is how all vacation rental homes operate in this area. Although our ad does indicate that a washer and dryer are provided for your use, we appreciate you bringing this to our attention and will be more specific in letting future guests know this home is self-catering and what that entails. I am not sure I understand what you mean about not being able to contact us without being charged a fee for maintenance issues. We respond to request for maintenance and never charge a guest any fees. Things do break all the time and that is just part of this business. We understand this and will always take care of problems quickly without charge to the guest. The only time a guest would be held responsible for damage is if it was intentional or willful damage that would be beyond normal wear and tear. I wish you had contacted our office during your stay so that we could have addressed these issues before you departed to make your stay even better. We do hope to see you again.

Thank you so much for the kind words about our home. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

Thank you so much for the kind words about our home. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

Thank you for the kind words about our home. We are so glad to hear you enjoyed your stay with us. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

Thank you for the kind words about our home. We are glad to hear you enjoyed your stay with us. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

Thank you for the kind words about our home. We are thrilled to hear you enjoyed your stay with us. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

Thank you for the kind words about our home. We are thrilled to hear you enjoyed your stay. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

We are glad to hear you enjoyed your stay with us. We appreciate the kind words and look forward to you staying with us again in the future.