Casa entera

9 Wren Drive / South Beach: BESTNEST por Beverly Serral * True Walk to Beach *

Galería de imágenes de 9 Wren Drive / South Beach: BESTNEST por Beverly Serral * True Walk to Beach *

Zona de estar
Piscina
Zona de estar
Zona de estar
Restauración

Comentarios

10 de 10
Excepcional
5 habitaciones5 baños o más14 huéspedes376.4 metros cuadrados

Servicios populares

  • Piscina privada
  • Aparcamiento en las instalaciones disponible
  • Cocina
  • Lavadora
  • Aire acondicionado
  • Barbacoa al aire libre

Echa un vistazo a la zona

Ver en el mapa
Hilton Head Island, SC
  • Place, Playa de South
    ‪A 6 min a pie‬
  • Place, Sonda de Calibogue
    ‪A 13 min a pie‬
  • Place, Harbour Town Golf Links
    ‪A 7 min en coche‬
  • Airport, Savannah, GA (SAV-A. Internacional de Savannah-Hilton Head)
    ‪A 65 min en coche‬

Habitaciones y camas

5 habitaciones (capacidad para 14 personas)

Habitación 1

2 camas dobles

Habitación 2

1 cama de matrimonio grande

Habitación 3

1 cama de matrimonio grande

Habitación 4

4 camas individuales

Habitación 5

2 camas dobles

5 baños y 1  aseo

Baño 1

WC

Baño 2

WC · Solo ducha

Baño 3

WC · Solo ducha

Baño 4

Bañera · WC · Solo ducha

Baño 5

Bañera o ducha · WC

Baño 6

WC · Solo ducha

Otros espacios

Porche o patio
Cocina

Acerca de este alojamiento

9 Wren Drive / South Beach: BESTNEST por Beverly Serral * True Walk to Beach *

Bienvenido al BESTNEST at 9 Wren Drive en Sea Pines. Aquí está el flaco, ¡solo llámenos para más detalles!

• Espaciosa, 5 HAB / 5. Casa de 5 BA con 2 reinas, 4 completos y 4 literas gemelas.
• 7ª fila Océano: párese en la arena en menos de 5 minutos.
• Piscina privada, que se puede calentar en los meses más fríos, y parrilla de gas con propano a tiempo completo.
• Una BR en la principal. Todas las habitaciones tienen baño en suite.
• Gran sala de estar y un gran comedor / cocina abierta.
• Contraseña protegida por WiFi y Netflix de cortesía en 5 televisores LED.
• Dos refrigeradores y máquina de hielo dedicada.
• La lavandería es muy fácil con una gran sala de lavandería dedicada.
• Estacionamiento en la parte delantera y trasera, más espacio para guardar bicicletas y cosas de la playa.
• Viaje en bicicleta rápido a South Beach Marina Village en 5 minutos, o camine en menos de 10.

Lo que está en un BESTNEST:

• ¿Nuestro sello de identidad? ¡LIMPIEZA! Sí, lo estamos gritando y también lo están nuestros huéspedes, solo lea nuestras reseñas.
• Ropa de cama: Ahhhhh, sí! Completamente cómodas, todas las sábanas de algodón y la ropa de baño incluyen mantas adicionales, almohadas para dormir limpias y cómodas y ropa de cocina limpia.
• Siempre en cada BESTNEST en cantidad para su estadía: sillas de playa / sombrillas / juguetes de arena / carrito de playa, toallas de playa, una cocina supremamente equipada (en calidad y cantidad), jabón de manos, jabón para platos, esponjas de cocina, bolsas de basura, papel Toallas, pañuelos desechables y papel higiénico, toallitas desmaquillantes y hisopos de maquillaje Neutrogena, su secador de cabello favorito, jabón y toallitas para ropa sin fragancia, bolsas ziploc, filtros de café y edulcorantes, productos de limpieza, un montón de percheros de calidad y perchas. , y algunas sorpresas.
• Siempre atento, profesional y profesional, servicio al cliente 24/7.
• Permítanos sorprenderte, una y otra vez.

Nuestras preguntas frecuentes:

A QUÉ DISTANCIA DE LA PLAYA: Salga por la puerta principal, cruce South Sea Pines Drive: a menos de 5 minutos a pie y sus pies están en el oleaje.

PAGOS: 50% debido a la reserva. Cantidad total a pagar 60 días antes de la fecha de llegada. La política de reservas de invierno a largo plazo difiere, por favor pregunte.

CANCELACIONES: cancelaciones hechas con 90 días o más de anticipación antes de la llegada, menos el 10% del monto pagado Las cancelaciones 89-45 días antes de la llegada perderán el 60% del monto pagado. Las cancelaciones de 44 días o menos antes de la llegada perderán el monto total pagado. Seguro de viaje siempre es muy recomendable. ESTOS TÉRMINOS SUPERSE A LOS DE HOMEAWAY / VRBO.

CALEFACCIÓN PISCINA: Calentador con bomba de calor eléctrica. Por favor consultar por costo muy económico.

ACERCA DE SEA PINES: Sea Pines es un complejo residencial verdaderamente especial que ofrece una gran variedad de actividades: golf y tenis de clase mundial, deportes acuáticos, observación de delfines, 14 millas de ciclismo y senderos de ocio, 5 millas de una amplia playa de arena, 2 grandes aldeas de marina (South Beach y Harbour Town), Lawton Stables con senderos, paseos en pony y zoológico de mascotas, una Reserva Forestal de 600 acres con áreas de picnic y pesca, recorridos ecológicos, tiendas y restaurantes, gimnasio y mucho más. ¡Uf! O simplemente puedes sentarte bajo una sombrilla o junto a la piscina y leer un buen libro.

ACERCA DE NOSOTROS: Nos enorgullece haber desarrollado un concepto de nicho en los alquileres de vacaciones en Hilton Head Island: todos y cada uno de los BESTNEST están equipados y equipados con el mismo alto nivel, sin importar la dirección.

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 25
Hora límite del registro de salida: 10:30
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Información sobre la zona

Hilton Head

Esta casa de vacaciones se encuentra en el barrio Sea Pines de Hilton Head, cerca de la playa. Puedes disfrutar de la belleza natural de Playa de Coligny y Playa de Tybee Island, o acercarte a Palmetto Dunes Club si deseas realizar alguna actividad. ¿Te apetece disfrutar de un evento especial? Puedes consultar el calendario de Van Der Meer Tennis Academy (centro deportivo) o Van Der Meer Tennis Center. Asegúrate de conocer a fondo la fauna local con actividades como un paseo para ver animales salvajes o la observación de aves.
Mapa
Hilton Head Island, SC

Qué hay en los alrededores

  • Playa de South - A 6 min a pie - 0.5 km
  • Sonda de Calibogue - A 13 min a pie - 1.2 km
  • Harbour Town Golf Links - A 7 min en coche - 4.0 km
  • Harbour Town Lighthouse - A 8 min en coche - 4.7 km
  • Playa de Coligny - A 10 min en coche - 7.1 km

Cómo moverse por la zona

  • Isla de Hilton Head, SC (HHH): a 29 min en coche

Restaurantes

  • ‪Harbour Town Bakery & Cafe - ‬A 10 min en coche
  • ‪The Crazy Crab - ‬A 11 min en coche
  • ‪The Quarterdeck - ‬A 11 min en coche
  • ‪The Salty Dog Cafe - ‬A 11 min a pie
  • ‪Beach Club at The Sea Pines Resort - ‬A 8 min en coche

Preguntas frecuentes

¿En 9 Wren Drive / South Beach: BESTNEST por Beverly Serral * True Walk to Beach * se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuánto cuesta alojarse en 9 Wren Drive / South Beach: BESTNEST por Beverly Serral * True Walk to Beach *?

A fecha de 12 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en 9 Wren Drive / South Beach: BESTNEST por Beverly Serral * True Walk to Beach * el 19 de abr de 2026 son de al menos 526 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿Cuál es el precio del aparcamiento en 9 Wren Drive / South Beach: BESTNEST por Beverly Serral * True Walk to Beach *?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en 9 Wren Drive / South Beach: BESTNEST por Beverly Serral * True Walk to Beach *?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en 9 Wren Drive / South Beach: BESTNEST por Beverly Serral * True Walk to Beach *?

La salida se realiza a las 10:30.

¿Dónde se encuentra 9 Wren Drive / South Beach: BESTNEST por Beverly Serral * True Walk to Beach *?

Esta casa de vacaciones de la zona de Sea Pines se sitúa a menos de cinco minutos a pie de Sonda de Calibogue y Playa de South. Sitio histórico Stoney-Baynard Plantation y Atlantic Dunes by Davis Love III también están a menos de 5 kilómetros.

Comentarios

10

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
88 comentarios de un total de 92 con una puntuación de 10 - Excelente
3 comentarios de un total de 92 con una puntuación de 8 - Bueno
1 comentarios de un total de 92 con una puntuación de 6 - Normal
0 comentarios de un total de 92 con una puntuación de 4 - Mediocre
0 comentarios de un total de 92 con una puntuación de 2 - Horrible

10/10

Limpieza

10/10

Servicios

10/10

Instalaciones y estado del alojamiento

10/10

Llegada

10/10

Comunicación

10/10

Ubicación

10/10

Precisión del anuncio

Comentarios

De un sitio asociado

10/10 Excelente

Gerry M.

Amazing stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great house for our family vacation in Hilton Head - spacious, clean, and had everything we needed and more.
Respuesta de VrboOwner el 13 de sept de 2025
Thank you for the kind words! We're so glad you and your family enjoyed this BESTNEST. We hope to have you back for another amazing stay!
De un sitio asociado

10/10 Excelente

Beth W.

Wonderful stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful house and pool and close to the beach!
Respuesta de VrboOwner el 25 de jun de 2025
Thank you for the 5/5 review, Elizabeth! It sounds like your group had a great time and we're so glad you enjoyed the pool and beach while you were here. Hope to have you back again soon!
De un sitio asociado

10/10 Excelente

marshall w.

grandkids annual trip with family

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: excellent, 4 great years in a row.
Verificado

10/10 Excelente

Jeff

Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Incredibly clean, well stocked, very close to beach
Se alojó 4 noches en abril de 2023
Verificado

10/10 Excelente

Stacy D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Property!

Beautiful property, perfect location, and very responsive hosts. We will definitely rent again!
Se alojó 5 noches en agosto de 2023
Verificado

10/10 Excelente

Nancy F M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Happy Place

It was perfect!! The house was perfect. It is the cleanest, most well stocked home I have ever stayed in.
Se alojó 7 noches en julio de 2024
Respuesta de VrboOwner el 29 de ago de 2024
Hello, thank you for choosing to stay with BESTNEST for your recent trip to Hilton Head. We appreciate your kind words! We’re thrilled to hear the home exceeded your expectations and look forward to hosting you again!
Verificado

10/10 Excelente

tracey m.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family vacation

Great!
Se alojó 4 noches en agosto de 2023
De un sitio asociado

10/10 Excelente

STACIE W.

Women’s sorority weekend

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 12 ladies spent a long weekend here. Beautiful house with quick access to beach and south marina. House had lots of room for meals and gatherings. Loved it!
Respuesta de VrboOwner el 19 de jun de 2025
Stacie- Thank you for taking the time to review your stay! It sounds like it was a great girls weekend. We hope to have you back for the next gathering!
De un sitio asociado

10/10 Excelente

marshall w.

great time

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: great family experience, 3 years in a row.
Respuesta de VrboOwner el 10 de jul de 2024
Murphy and Vicki- We're delighted you had a great time. See you again soon!
Verificado

10/10 Excelente

Scott S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

10/10 Highly Recommend

Place was great, very clean, pool was great, had tons of chairs/toys/umbrellas/carts for the beach, house was nice and spacious, etc. Will definitely be back!
Se alojó 6 noches en septiembre de 2023
De un sitio asociado

10/10 Excelente

Chris K.

Beautiful vacation home!

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay was awesome! The home was beautiful and well equipped. It was very clean and well kept. However, there is extensive mold growth on the vents on the ceilings. We didn’t notice it until the end of our stay and by that time two of our children (ages 4 and 13) developed nasty coughs. Had we noticed earlier we would not have stayed at this property.
Respuesta de VrboOwner el 13 de ene de 2026
Here to report this has been cleaned, sealed, and taken care of! This guest is correct that there was a bit of mildew, which is common in the summer here when doors are left open and warm air mixes with cool air. We do our best to stay on top of it!
Verificado

10/10 Excelente

Tim M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect setup for large groups

Crisp, clean, and comfortable home with plenty of room for entertaining. Dinner table holds 12 people! Fantastic location near the beach and Salty Dog. Highly recommend this property.
Se alojó 4 noches en abril de 2023
De un sitio asociado

10/10 Excelente

Jaki Ovcina O.

Loved it!

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great week
Se alojó 4 noches en julio de 2024
Respuesta de VrboOwner el 23 de jul de 2024
Thank you so much for your glowing 5 star review! We truly appreciate your kind words and are delighted to hear that you had such a positive experience with BESTNEST. We look forward to hosting your stay the next time y our travels bring you back to Hilton Head!
Comentario archivado

10/10 Excelente

Louis J B.

Annual Golf Outing

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Outstanding week in H/H. Accommodations were excellent again this year.
Se alojó 7 noches en marzo de 2015
Respuesta de VrboOwner el 21 de ago de 2024
Thank you for the lovely review! We’re so glad the villa met your expectations and you enjoyed your vacation. We appreciate your recommendation and look forward to hosting you again! Best, The BESTNEST Team
Verificado

10/10 Excelente

Scott S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Better than the pics

Thank you
Se alojó 6 noches en junio de 2022
De un sitio asociado

10/10 Excelente

Liz I.

Wonderful Thanksgiving Weekend at Sea Pines

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was as described:attractive, comfortable, well equipped, clean, and near the beach. Especially appreciated the long dining room table that allowed all 12 of us to eat comfortably at the same time.
Se alojó 4 noches en noviembre de 2019
De un sitio asociado

10/10 Excelente

Mary C.

Great House!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is one of the nicest houses I ever rented. Large kitchen and area for a big crowd was perfect. Bedrooms are large with wonderful linens. Very nicely decorated and kitchen was very well stocked. We enjoyed the pool also. A definite 10/10!!
De un sitio asociado

10/10 Excelente

Mary C.

Great House!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is one of the nicest houses I ever rented. Large kitchen and area for a big crowd was perfect. Bedrooms are large with wonderful linens. Very nicely decorated and kitchen was very well stocked. We enjoyed the pool also. A definite 10/10!!
Respuesta de VrboOwner el 24 de ene de 2025
Thank you for the kind review, Mary! It's so nice to hear that you enjoyed your BESTNEST stay. This property is one of our favorites for groups and families! It would be our pleasure to host you again for another 10/10 stay!
De un sitio asociado

8/10 Bueno

marshall w.

family memories

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: great house and location, we had a blast. house was spacious and we all had some private space too, if a little business had to be done. only issue was ice maker was broken and auto lighter on gas grill did not work.
De un sitio asociado

10/10 Excelente

Allison G.

Wonderful home

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was great. We had everything we needed and more. We loved that we didn’t have to bring beach towels, beach chairs, or a beach wagon with us from home. All of these were provided at the rental. The house was well organized and clearly marked.
Comentario archivado

8/10 Bueno

Robert R.

Review of 9 Wren.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very good. the place was very clean and fresh, very well equipped, loved the ice machine. We reported a problem with the lighting in the back of the house and an electrician was sent out try to fix it, but was not successful. The staff was very nice to deal with.
Se alojó 7 noches en julio de 2015
Respuesta de VrboOwner el 21 de ago de 2024
Thank you for the lovely review! We’re so glad our BESTNEST met your expectations and you enjoyed your vacation. We appreciate your recommendation and look forward to hosting you again! Best, The BESTNEST Team
Comentario archivado

10/10 Excelente

F. Thomas P.

Memorable family vacation!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were celebrating our 50th wedding anniversary with our children and grandchildren. The home accommodated 12 people very comfortably, with plenty of space to spread out. The home was in excellent condition, well appointed, and IMMACULATE. With a pool in the yard and a very short walk to the beach, the location was perfect. The pictures on the website are accurate, you will not be disappointed. Hilton Head Island has so many activities, it's easy to keep children and adults happy. We're looking forward to a repeat of this family vacation in the future!
Se alojó 7 noches en agosto de 2015
Respuesta de VrboOwner el 21 de ago de 2024
Thank you for the lovely review! We’re so glad our BESTNEST met your expectations and you enjoyed your vacation. We appreciate your recommendation and look forward to hosting you again! Best, The BESTNEST Team
De un sitio asociado

10/10 Excelente

Jan E.

FAMILY REUNION/50th WEDDING ANNIVERSARY PARTY

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We rented 9 Wren Drive for our family reunion because it had enough bedrooms for all the attending families including a bunk room for our four toddlers. AND it was WALKING DISTANCE to Tower Beach eliminating the need to put all the toddlers into carseats and drive to a beach location. ALSO the heated pool was an exquisite addition to the package. The Kitchen/Dining area was large and well stocked with all pots, pans, appliances, utensils with both UN-breakable and breakable dinnerware options. While there we had a catered Anniversary Party and the home was perfect for that with lots of internal space for a buffet and serving trays and platters. Everyone who stayed at 9 Wren Drive with us felt that the property was PERFECT for the occasion. Thank you for accommodating our party and making us feel welcome.
Respuesta de VrboOwner el 18 de jun de 2025
Thank you, Jan, for reviewing your stay! Between the beach, pool, and celebrations, it sounds like a great time was had by all. We're happy to have hosted you for such a fun occasion and hope to have you back again!
De un sitio asociado

6/10 Normal

JJ P.

Poor Management

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We rented this home and paid in advance ($250 for 3days) for the pool to be heated. When we arrived, the pool was not heated. We waited a day, still no heat. I called management and emailed. No response to the email, although my call was returned. I was told the pool company forgot to heat the pool. No offer to have it turned on for the remainder of our stay and no confirmation of a refund. It was a bummer because the weather was cool for May and the kids would have enjoyed the pool (it was ice cold). After we returned home I did receive a refund and a coupon for $150 off a future stay (no thanks). The home is in a good location. The kitchen is very outdated. It’s too bad the management doesn’t have a handle in the pool situation and didn’t take care of the pool issue in a timely manner. Overpriced for the experience and location.
Se alojó 4 noches en mayo de 2023
Respuesta de VrboOwner el 29 de ago de 2023
Readers, these are the facts: We request that pool heating be ordered at least 7 days prior to arrival. Ms. Pieper initially declined pool heating, but later requested heating 3 days prior to her arrival date of May 25. At 10:04 AM on May 26, we called her mobile number with our "well check" and left a voicemail, and received no reply. On May 27, we received her angry email regarding her dislike of the appliances and in particular the dishwasher soap dispenser that had not opened during the wash cycle. She did not request assistance. May 27 was the Saturday of Memorial Day weekend and one of the worst weather days on record-- temps in the upper 50's with wind and rain. On May 28 (3 days after arrival) Ms. Pieper called our after hours line to say that according to the pool cleaning tech, apparently the pool heater not been turned on at all. I received this voicemail myself and called her back immediately to say that we would investigate, but of course she would not be charged. But no matter-- we HAD ordered the pool heat turned on, and somehow, the pool company confirmed YES, then neglected to put it on their schedule. We did not know this until May 28, and guest departure was scheduled for May 29. She was never charged as we were able to void before posting. We did speak to her and explain the VERY extraordinary circumstance of the pool company "forgetting" and offered sincere apology. Perhaps she thinks she emailed us earlier, and if she had called or emailed on the 26th or even the 27th, I could have gotten emergency service for heater turn on. We do not have any such email. Further, we did NOT email her with a refund (as there was never a charge) nor a $150 credit for future stay. I would never offer a future stay voucher to an displeased guest. If you have any question about anything BESTNEST, please call me directly. Beverly Serral, CEO
De un sitio asociado

10/10 Excelente

Robin K.

Comfort away from home

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was so enjoyable to experience and offered us a place to entertain a large group attending a family wedding.
Se alojó 3 noches en noviembre de 2024

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