S t. Vistas de Croix Buck Island - Nueva remodelación, capacidad para 4 personas - North Shore

Thank's Lori! We look forward to having you return!

Thank you so much for your stay with us! We're glad you enjoyed it!

Thank you so much for staying with us. We are happy you enjoyed the time at our little oasis.

Thank you so much for staying with us! We're glad you enjoyed your stay!

Thanks for staying with us! So glad you enjoyed your stay? See you again soon.

Hi Scott, thank you for staying with us and rating us 4 stars. We know that road is rough on the way to our place, but is a public road. We always encourage our guests to get a jeep when staying on island as many of the roads can be rough!

Thank you Diane, looking forward to seeing you next year.

Thank you Judith! Hope to see you next time!

We loved having you! Can’t wait until you return with the family for some pool time!

Hello Paul, I'm sorry your experience wasn't as stellar to that of our other guests. We try our best when it comes to taking in feedback to improve guest experiences in the future. Based on your feedback we're having the couch professionally steam cleaned. We noticed that the furniture had been moved around from it's normal configuration possibly from the prior guest, which may explain why the chandelier seemed in an ackward position or the TV cabinet didn't open. We will re-adjust the furniture setup accordingly to make sure it is as it's supposed to be. Regarding communication, we've sent several messages leading up to the trip including during confirmation, and directions including a GPS Pin Drop Map, as well as step by step written directions, and contact information for voice/text for anyone who is getting to the property. Guests typically have no issues arriving with all of that information being provided. Please feel free to call or text us if you have issues next time and wish to communicate any questions you may have. We are always available. Thank you for staying with us.

Our first negative review. Eventually, we knew it would happen but have strived for a very long time to keep a positive record with all our guests. Please read our other reviews here and on other listing sites, as this unit has had stellar reviews for years now. First, let me start by apologizing to the buyer. Communications on the island are not always working or in service. Sometimes texts are slow to arrive. We were not at the property upon their arrival but did leave the door unlocked, and had provided arrival instructions and directions (which is how the person arrived at the property.) The inside of the unit is not under construction what-so-ever, and is in the condition described in the listing. AC is not listed in the listing and was never promised to the customer. A negative review based on AC should not even be allowed in my opinion given the property does not list AC. We are building a pool outside the property for the future enjoyment of guests, as well as covered patio areas. While construction moves slow in the islands, the construction did not affect the guest's ability to stay at the unit, nor does it affect the inside of the unit at all. This particular individual was visiting to begin planning their move to the island. Given their need for AC everywhere, the lack of patience, need for perfection, or understanding of island communications, I would highly recommend they reconsider moving to St. Croix. I don't believe long term they will do well here.

Yes, the listing clearly states the property has some construction going on outside. Quiet hours are listed in the listing from 10pm to 7am. Construction starts M-F only around 8 or 8:30am and the workers work until 4pm. Hopefully this was not a surprise given it was in the listing. Thank you for staying with us.

This was by far the worst guest experience we have had in years. The listing currently advertises the property as “under construction” and is disclosed to guests. Most guests, over the last year, have had no issues with this given the property advertises it as such. My first suggestion to the tenant would have been to rent a different unit if she planned to stay at the property the entire time and not venture out. Most guests don’t notice the construction outside the unit all day because they venture out around St. Croix. No construction happens after 4 and before 8. The roads are also described in the listing and we suggest getting a Jeep. The tenant did not listen to the suggestion and did not rent a Jeep. After an hour of not arriving when she first said she would, I called concerned and to see what her new checkin time would be. She immediately answered the phone angry and yelling at me because she was lost. Her words were “These may be directions for you, but I can’t understand them.” And she proceeded to tell out areas she thought she was without giving me any information in the first 5 minutes I could use to get her to the property. If she would have just calmed down, I could have easily defused the situation. The directions have been followed for over 2 years now by everyone without issues. This was a first. On top of that, she said she even lived here before but wasn’t familiar with the area… I’m not sure how those two go together on the small island of St. Croix but I digress. Shortly after she arrived she began cooking on the stove and the gas ran out on the back of the house. Anyone with propane tanks knows when this happens it can be unexpected sometimes. Only thing to do is order a new one or hook up a backup tank. I asked her to hold while I call the gas company. The gas company, as with many things out of your control on St. Croix said it would take a week to get gas to the house. I called her back with a plan to mitigate this, and started out my call by telling her what the gas company told me. Without skipping a beat she began cursing me out yelling about groceries. After the barrage, I proceeded to finish my sentence and tell her it would be fixed within 2 hours as we could hook up a backup tank. I offered that she could use the empty apartment on the other side of the property to finish cooking if she’d like until the gas was back on. There were many other issues with this lone guest but I’m out of characters to respond. Stay far away.