Retro Ski Lodge - Wanaka Holiday Home

Thank you for sharing your feedback. It is wonderful to hear that you enjoyed the spacious layout, the views and the great location. We are pleased the home offered everything you were hoping for during your stay. We would be delighted to welcome you back again. Reputation and Resolutions Coordinators.

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your stay and appreciate you choosing Bachcare for your holiday. Guest feedback is always valued, and if there is anything we can do to make future stays even better, we'd love to hear from you. Thank you again for staying with us. We hope to welcome you back for another relaxing getaway in the future. Bachcare Reputations & Resolutions Team

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear you loved the view—it’s one of our favorite features too! We’d be happy to welcome you back anytime for another stay with those beautiful sights. Thanks again for choosing us!

Thank you for your review. We're delighted to hear you and your family enjoyed your ski holiday and that the property provided plenty of space, warmth, comfort, and a great view during your stay. We're sorry, however, that your arrival experience was frustrating. We apologise for the inconvenience caused by the lockbox issue, particularly after travelling with a toddler and a young baby. We understand this would have been far from ideal and appreciate your patience in contacting our team to obtain the correct access information. We also appreciate your feedback regarding the comfort of some of the beds. We'll pass these comments on to the Property Manager for consideration. Thank you again for your balanced feedback. We're pleased to hear you had an enjoyable stay overall and hope to welcome you back to Wanaka in the future. Kind regards, Kenneth Reputations & Resolutions Team