Sunny Condo frente a la piscina

Sam Thank you so much for the review. Hope you will keep us in mind for future visits to our lovely island

Rhonda I am so glad you enjoyed your stay! Can’t wait to host you guys again Happy New Year!!

Lauren stayed in my condo two nights with NO complaints. Actually told me how wonderful it was. I had allowed her to check in four hours early. When she wanted to check out late, I obliged two hour late check out but that did not satisfy her. It was ONLY at that time she found the condo to be unacceptable. Huummm??? Please check out other reviews and you’ll find highest ratings of any on VRBO. But those guests actually respect the ability to allow cleaners in to turn the unit. If guests want to stay into the afternoon/evening they should simply pay for another evening

Thank you for the Review Audra. I had AC Tech come out a second time. The heat wave that came through during the week of the 4th was brutal! And you are correct downstairs has never been an issue. He did help to redirect the airflow so upstairs is now a more uniform temp to downstairs. Thanks again and glad you were able to enjoy our beautiful island over the Fourth of July

John I am so sorry you had an unpleasant stay. You booked for one night. Upon your notifying me of the maintenance issues, my handyman was contacted and he rectified issues the next day. Unfortunately you can’t speak to the timeliness of those repairs or the service call made but the AC Tech because you only booked a reservation for one night. Therefore, the timeliness in which issues were addressed is unfairly represented by your review. I’m sorry you didn’t interpret my reaction to be one of concern. As to the issue of the dogs on property, as one owner in a complex of 400 units…. I can’t control what each owner or guest does with their animals. Again, a very unfair review. Best of luck to you.

Christina thank you for the lovely review When we purchased new sofa we were unable to find a sleeper sofa. I had forgotten to update listing. I have now updated the listing and added an air mattress to the unit. Sorry for any inconvience Thank you, Loya

Beverly I am really sorry you didn’t enjoy your stay. Upon checking with cleaning lady and previous guest, the AC unit has been operating perfectly. As your check In was evening hours, I did ask that you trouble shoot and change batteries in the thermostat. When you advised it was still not working, I graciously moved you to a nicer unit. In addition I scheduled HVAC to come following morning. My service call was for batteries which had been installed backwards. Otherwise you would never have been moved. When you live on an island during Covid things can move a bit slower. The local Comcast office has closed and getting a technician out can take weeks. Even though the dedicated WIFI for the unit was not working there are several hotspots with open WiFi on the grounds which I suggested...Clubhouse, Pool. Etc However I do understand in these uncertain and unprecedented times, we all would like the familiarity and comfort of the known. Just a thought, the place you love so might be experiencing hardships as well. Be safe and hope your next visit to our beautiful island is more enjoyable Loya