Crescent Shores North Tower 505-4BR/3BA Oceanfront condo

Thank you for taking the time to share such detailed feedback. We're glad to hear you found the resort itself to be in good condition overall and that you enjoyed the clean lobbies and pool areas. We sincerely apologize that the cleanliness of the condo did not meet our standards. The concerns you described regarding the kitchen cabinets and drawers, silverware, bathrooms, tubs, and showers should have been addressed before your arrival. We will share your comments with our housekeeping team and the property owner for review and corrective action. Regarding the parking and unloading process, parking arrangements and the use of designated unloading areas are determined by the property's building management/HOA. We understand that the limited unloading spaces can be frustrating during busy check-in periods. The linen package and items provided with the rental are outlined in the rental agreement and property information prior to arrival. We understand your comments regarding the organization of the linens and appreciate the suggestion. Thank you again for bringing these concerns to our attention. We appreciate your feedback and hope to have the opportunity to provide you with a cleaner and more comfortable experience in the future.

Thank you, Melanie, for the 4-star review. We would be honored to have you stay with us again.

Thank you for reaching out to us about the issues that you had with your stay. We hope you come back to see us again at Elliott Realty