Cape May Bayside Sunset Views! Free use of Cape May Beach tags.

We hope you enjoyed your stay.

Thank you for your summary. We strive to provide the best service to our home. To clarify again, we were not notified of any cleaninliness issues until after the issue with the burnt railing was communicated back to the guest. We have used the same cleaners for years and have always heard from our guests that they were impressed with the cleanliness. On the listing, we recommend that all guests report any issues within the first 24 hours of their stay so that we can immediately rectify any issues. Unfortunately we were not notified of the cleanliness problems until well after the guests stay. To clarify again, only $150.00 of your refund was held and used to pay for the replacement, of the burnt railing, which was very generous. The other $350.00 was refunded. After each guest, I require the cleaners to report any issues, damage or missing items. I also pay my maintanance person to inspect the premises inside and out for any damage and missing items after each guest vacates. And in some cases my husband and I will also inspect. The railing was in a very open and conspicoud space on the first floor deck and is immediately visible. We take great strides to care for our home and ask and expect that all our guests do the same.

Thank you so much and we are glad you enjoyed your stay and hopefully made great memories.