4/10 Mala
Charlie D.
1 ene. 2025
Le gustó: Check-in, comunicación, ubicación
No le gustó: Limpieza
Dec 2024 stay
The house was spacious and was great for our big family, but the house was dirty and things were not kept up very well. One of the bed’s center brace support was broken in half. The next morning, the maintenance person, Max came out right away and fixed the brace. He was great! So was the coordinator! The floors were very dirty. As both kids walked/crawled around on the tile floor for a couple hours, even on the first night, their feet got black and dirty. Made me wonder when was the last time it got mopped. There was also a gooey white food substance on the dining room rug that had been left there , looked like yogurt? It was also all over one of the dining room chairs when we got there and so I cleaned it off. But the spot on the rug needed more work that I didn’t want to take the time to do. The window over the kitchen sink and the sliding doors were very dirty. And when we would start the dishwasher, the smell from the sink was awful. Another problem was that under three of the bathroom sinks, there were folded towels that had been washed, but they were very damp, almost wet. We let the coordinator know, and they brought extra towels which was very nice! We also had problems with the Internet when we arrived. Max, the maintenance guy, came out the first morning and helped us. He told us that we were given the wrong password in the arrival email. He was very helpful! Great house but needs better cleaning and keep up.
Charlie D.
Se hospedó 4 noches en diciembre de 2024
