6/10 Aceptable
C P.
3 ene. 2025
Le gustó: Limpieza, check-in, ubicación
No le gustó: Veracidad del anuncio
Made the best of it!
Overall, we enjoyed our stay at this unique property. Unfortunately, the renovations being done were far from completed when we arrived. Instead of the 4 bedroom, 4 bath house we rented, we arrived to find a house with 1 master and 2 bunk bedrooms, 3 bathrooms, and an inaccessible garage. It was Christmas, and we had multiple family units traveling from TX and Arkansas, so we stayed and made the best of it. While there was plenty of space with the huge, separate game room, not having the Queen bedroom and its adjoining bath was a definite inconvenience. (My 87 year old mother ended up on a bunk bed!)This misrepresentation of the available property was an unacceptable lapse in communication, esp because I asked about it one week prior! Timberroot did refund 25% of the nightly room rate. (They also offered to send construction/cleaning crews the day after we arrived, but we declined as it would have been even more disruptive to our vacation.)We loved the property grounds and made use of the outdoor decks, patio swings, fire pit, and lighted tennis court. So much love and care has been put into this property and we appreciated that- and the beautiful surroundings. The kitchen is very well equipped with even a rice cooker and an air fryer! (Note, no dishwasher, but not a bother for us.)It was great to have a large dining table where everyone could eat together and large living room where we could all sit comfortably. Great property, obviously disappointed, refund helped.
C P.
Se hospedó 8 noches en diciembre de 2024
