8/10 Buena
Jane D.
9 oct. 2025
Le gustó: Limpieza, comunicación, ubicación y veracidad del anuncio
No le gustó: Check-in
We understand all the “10” reviews, and can agree with them to the greater extent, but here’s our experience:We texted “Simon” (the greeter we were told to contact) when we got off the plane, again as we exited the light rail, and again when we reached the unit—all with an accurate ETA. Each text was acknowledged, and we were told to wait out front on the sidewalk for five minutes—which was fine.But after six hours of travel, standing there with our luggage and nowhere to sit, we waited… After fifteen minutes, we called and left a message. Simon texted back, “I’ll be there in 4.” Fifteen minutes later—thirty minutes after our arrival—an elderly gentleman, not Simon but a local resident, showed up and let us in. We never met Simon.A thirty-minute wait would’ve been fine if we’d been told upfront. We could’ve sat at the bar next door and relaxed. Instead, we stood there expecting Simon to appear any minute.The owners did apologize, but what they really need is a more reliable—and honest—greeter.Sidenote: the view of the sunset over Puget Sound almost made up for the whole experience…and, we would stay here again. Perfect for 2 couples. We walked EVERYWHERE!
Jane D.
Se hospedó 3 noches en octubre de 2025
