Una de las propiedades con mejor puntuación de la zonaUna de las propiedades con mejor puntuación de la zona
Aspectos destacados
Espacios naturales
Los huéspedes destacan el espacio al aire libre del lugar.
Tina de hidromasaje privada
Una opción poco común: relájate en tu lujoso espacio privado.
Ubicación céntrica
Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
Lugares de interés cercanos
Cerca de Muelle de San Clemente
3 habitaciones2 baños8 personas
Servicios principales
Tina de hidromasaje privada
Estacionamiento en la propiedad disponible
Se aceptan mascotas
Cocina
Lavadora
Aire acondicionado
Explora la zona
San Clemente, CA
Avenida del Mar
Place, Avenida del Mar
1 min a pie
Casa Romántica
Place, Casa Romántica
3 min a pie
Muelle de San Clemente
Place, Muelle de San Clemente
8 min a pie
Condado de Orange, CA (SNA-John Wayne)
Airport, Condado de Orange, CA (SNA-John Wayne)
39 min en auto
Dónde vas a dormir
3 habitaciones (para 8 personas)
Habitación 1
1 cama King
Habitación 2
2 camas Queen
Habitación 3
1 cama Queen y 1 sofá cama matrimonial
2 baños
Baño 1
Bidet · Excusado · Solo regadera
Baño 2
Excusado · Solo regadera
Ambientes
Deck o patio
Cocina
Con balcón
Área de juegos al aire libre
Jardín
Área de comedor
Información de la propiedad
Family Friendly Escape Private HotTub and Yard
Luxury Condo with Private Yard, Hot Tub & Fire Pit located in the heart of San Clemente’s beautiful historic village. Just a quick walk—or free trolley ride (Mar–Oct)—to the main beach, pier, world-class dining, cafés, boutiques, and shops.
This spacious 3-bedroom, 2-bath condo has a relaxed beachy feel and all the comforts of home: luxury mattresses, premium bedding, a fully outfitted cook’s kitchen, Central AC, multiple large-screen TVs, music speakers, softened water for spa-quality showers, filtered drinking water, and an in-unit washer/dryer.
Outside, enjoy one of the best private outdoor spaces in the Del Mar building: a private hot tub, gas fire pit, outdoor TV, ping-pong table, generous seating areas, dining space, BBQ grill, and a pet-friendly yard. The entire ceiling has been professionally soundproofed, making the interior exceptionally quiet even with a unit above.
We provide everything you need for the perfect coastal stay.
Come stay close to it all! Address: 253 Avenida Del Mar — an easy walk to everything. Pets welcome (99% accepted with approval).
Condo Amenities
• Private yard with hot tub, fire pit & outdoor TV • Ping-pong table (private, not shared) • 3 bedrooms + 2 bathrooms • Walk to restaurants, shops, cafés & the pier • Free bikes & complete beach setup • Central AC • Fast WiFi + wireless printer + workspace • Large smart TVs with full streaming suite • Premium bedding & luxury mattresses • Fully stocked cook’s kitchen • In-unit washer/dryer • Pet-friendly yard • Dedicated driveway parking • Six-star hospitality
The backyard is private; however, please be aware that our other vacation rental unit has a small balcony above. Occasionally, you may hear guests enjoying their time on that balcony. We kindly ask that you respect our neighbors and fellow guests by observing quiet hours from 10 PM to 8 AM.
Agrega fechas para ver los precios
Propiedades similares
Sparkling Ocean view, 3 min Walk to Beach, pier, downtown, 3 patios, central air
San Clemente
Sparkling Ocean view, 3 min Walk to Beach, pier, downtown, 3 patios, central air
Se aceptan mascotas: de menos de 23 kg cada una (3 mascotas máximo)
default
Fumar
No se permite fumar
Guest is required to sign a Renter Agreement. Minimum age to rent is 25.
Renter Agreement must be signed within 72 hours after booking. For last-minute reservations, agrmnt must be signed before check-in info will be sent.
NO Smoking. NO parties/events. Quiet Hours are from 10PM - 8AM.
Información importante
Información importante
No. de propiedad: 2232889vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta efectivo
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
San Clemente
Este departamento se encuentra cerca de parques temáticos y cerca de la playa, en San Clemente. La belleza natural del área puede apreciarse en Playa estatal Doheny y Dana Point Preserve, y los puntos de interés incluyen Bamboo and Beyond y Ocean Institute. ¿Viajas con niños? No te pierdas OGP Ladera, o asiste a un evento o partido en Oaks Blenheim Rancho Mission Viejo Ridin. En la zona, puedes practicar actividades como paseos en jet ski y kayaks, o disfrutar del aire libre mientras haces paseos a pie o ciclismo en senderos y ciclismo de montaña.
Estación de tren del muelle San Clemente - 8 min a pie
Condado de Orange, CA (SNA-John Wayne) - 30 min en auto
Restaurantes
The Fisherman's Restaurant and Bar - A 8 min a pie
Starbucks - A 10 min a pie
Sur Coffee - A 9 min a pie
Happy Coffee Club - A 8 min a pie
Bear Coast Coffee - A 7 min a pie
Preguntas frecuentes
¿Family Friendly Escape Private HotTub and Yard acepta mascotas?
Sí, las mascotas pueden quedarse en esta propiedad (límite de 3), con un peso máximo de 23 kg por mascota.
¿Cuánto cuesta hospedarse en Family Friendly Escape Private HotTub and Yard?
Al 20 sept. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Family Friendly Escape Private HotTub and Yard el 20 oct. 2026 serán a partir de $7,116 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿Cuánto cuesta el estacionamiento en Family Friendly Escape Private HotTub and Yard?
Hay estacionamiento gratuito en los alrededores.
¿A qué hora es el check-in en Family Friendly Escape Private HotTub and Yard?
Hora de inicio de check-in: 14:00.
¿A qué hora es el check-out en Family Friendly Escape Private HotTub and Yard?
El check-out es a las 11:00.
¿Dónde se encuentra Family Friendly Escape Private HotTub and Yard?
Este complejo de departamentos para toda la familia de San Clemente se encuentra junto al mar, a 10 minutos a pie de Avenida del Mar y Muelle de San Clemente. San Clemente Farmers Market y Casa Romántica también se encuentran a 5 minutos. Estación de tren del muelle San Clemente se encuentra a 8 min caminando.
Opiniones
10
Excepcional
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 57 de 58 opiniones
10 - Excelente
57
Puntuación de 8, es decir, Bueno. Basada en 1 de 58 opiniones
8 - Bueno
1
Puntuación de 6, es decir, Aceptable. Basada en 0 de 58 opiniones
6 - Aceptable
0
Puntuación de 4, es decir, Malo. Basada en 0 de 58 opiniones
4 - Malo
0
Puntuación de 2, es decir, Terrible. Basada en 0 de 58 opiniones
2 - Terrible
0
10/10
Limpieza
10/10
Servicios
10/10
Condiciones de la propiedad
10/10
Check-in
10/10
Comunicación
10/10
Ubicación
10/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Marites T.
28 jun. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great property and great location near the beach, restaurants and shops.
Se hospedó 2 noches en junio de 2026
Respuesta de VrboOwner, el 7 jul. 2026
Thank you, Marites! So glad the location near the beach, restaurants, and shops worked out well for you. Come back anytime, Cathy
Opinión verificada
10/10 Excelente
Liz M.
17 ago. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Two words: comfortable and clean. ALSO close to the beach and pier. Loved it!
Se hospedó 1 noche en agosto de 2026
Respuesta de VrboOwner, el 24 ago. 2026
Lizeth, thank you! Comfortable, clean, and close to the beach and pier, that's exactly what we're going for. Come back anytime, Cathy
Opinión verificada
10/10 Excelente
Katie S.
11 abr. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location and stocked with everything you need for the beach.
Se hospedó 7 noches en abril de 2026
Respuesta de VrboOwner, el 16 jun. 2026
Thank you so much for your kind review. We are glad to hear you enjoyed the great location and found everything you needed for a perfect beach day. We truly appreciate you staying with us and hope to host you again in the future. Happy Travels!!
Opinión verificada
10/10 Excelente
Cliente verificado
1 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful and relaxing area, and the near by shops and stores made the stay convenient.
Se hospedó 1 noche en noviembre de 2025
Respuesta de VrboOwner, el 10 dic. 2025
Thank you for sharing your experience and for the five stars. We’re glad you enjoyed the peaceful setting and found the nearby shops and stores convenient during your stay. We appreciate you choosing our place and would be happy to host you again anytime. Pete
Opinión verificada
10/10 Excelente
Jacquie S.
12 sep. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Our semi-annual girls trip in Catalina was too hot and air conditioning was not available anywhere. So, we decided to head back to the mainland early & were so fortunate to book this condo at the last minute. The property is very well maintained and super accommodating to the guests with beach chairs, umbrellas, bikes, towels, etc. The location is perfect! Easy walking to the beach, shops and restaurants. Peter & Cathy were quick to answer any questions and provide additional recommendations for activities and restaurants. We only live about 35 miles away and are already planning a mother/daughter "pseudo-staycation" after the holidays. Thank you again for a wonderful experience.
Se hospedó 2 noches en septiembre de 2026
Respuesta de VrboOwner, el 16 sep. 2026
Jacquie, thank you! So glad this ended up being the perfect last minute escape, and that the easy walk to the beach, shops and restaurants made it feel effortless. We'd love to have you and your daughter back for that staycation, Cathy
Opinión verificada
10/10 Excelente
CHRISTINE B.
22 mar. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Absolute perfection!
Se hospedó 1 noche en marzo de 2026
Respuesta de VrboOwner, el 16 jun. 2026
Thank you so much for your kind review. We are thrilled to hear you had such a great experience and truly appreciate your feedback. We would be happy to host you again in the future. Happy Travels.
Opinión verificada
10/10 Excelente
Susie P.
12 oct. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The hosts were very communicative and helpful. The location was perfect, great for daily walks to restaurants, shopping, and the pier. We had a very comfortable stay!
Se hospedó 3 noches en septiembre de 2025
Respuesta de VrboOwner, el 5 nov. 2025
Thank you so much for the glowing 5-star review! It warms our hearts to know you had a great stay. We loved hosting you and hope you made some beautiful memories while shopping and eating! If you’re ever in the area again, we’d be thrilled to have you back!
Opinión verificada
10/10 Excelente
Melanie M.
15 abr. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great spot
We loved our time at this unit - the location was incredible!!
Se hospedó 3 noches en abril de 2025
Respuesta de VrboOwner, el 17 abr. 2025
Hi Melanie,
We just wanted to say a huge thank you for your wonderful 5-star review! We’re so happy you chose our home and enjoyed your stay and the location. We look forward to having you back. Happy travels wherever life takes you next!
Opinión verificada
10/10 Excelente
Maggie L.
6 ene. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We enjoyed our stay immensely. The home is located just up the way from the pier. It couldn’t be in a better spot! Also, it had everything we needed in the kitchen, the bathrooms and the backyard. The beds were very comfortable and the home is very quiet at night. We will stay again!
Se hospedó 11 noches en diciembre de 2025
Respuesta de VrboOwner, el 13 ene. 2026
Thank you, Maggie. We’re so glad you enjoyed your stay and found the location, comfort, and amenities to be such a great fit. It’s wonderful to hear the home was quiet at night and that everything you needed—from the kitchen to the backyard—was well stocked. We appreciate you staying with us and would love to welcome you back again.
Opinión verificada
10/10 Excelente
Karalee B.
19 may. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful home, great location!
Such a cute, comfortable, and clean place to stay with tons to do in walking distance. Tge hosts did a great job. Highly recommend!
Se hospedó 2 noches en mayo de 2025
Respuesta de VrboOwner, el 22 may. 2025
We highly recommend you as a guest, Karalee! Thank you so much for your 5-star review. It means a lot to us. Come back soon!
Opinión verificada
10/10 Excelente
Kimberli K.
22 jul. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Incredibly Fun!
What an incredible place to stay! Convenient for food, fun, the beach, trolley, parks, farmer's market, hanging out...we loved it!
Se hospedó 3 noches en julio de 2023
Respuesta de VrboOwner, el 26 jul. 2023
Thank you for leaving us such a kind review. We are so happy to know that you had an incredible stay and loved our place. Come back soon-we are happy to host you again! Cathy
Opinión verificada
10/10 Excelente
roslyn l.
27 feb. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
great spot in San Clemen te
Well maintained & stocked place with a very small yard. Amazing location easy walk to the pier & up to all the shops & restaurants.
Se hospedó 3 noches en febrero de 2025
Respuesta de VrboOwner, el 28 feb. 2025
Hi Roslyn,
Thank you for your fantastic 5-star review. We're so glad you enjoyed your time at our property. We love it when guests get to enjoy the location and quality we provide. Hosting you was a real pleasure, and your feedback means so much to us. Come back soon, as we’d love to host you again!
Opinión verificada
10/10 Excelente
Lisa L.
9 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The condo was clean and festively decorated for Christmas! The kitchen was well stocked with excellent array of pots, pans, utensils. The beds super comfy!! The location perfect, a short walk in one direction to the beach and in the other, to town! The owners were super responsive and friendly. Highly recommend!
Se hospedó 3 noches en diciembre de 2025
Respuesta de VrboOwner, el 10 dic. 2025
Thank you for such a thoughtful review and for the five stars. We’re delighted to hear the holiday décor made the condo feel festive and welcoming, and that the kitchen setup, comfortable beds, and walkable location all contributed to a great stay. We also appreciate your kind words about our responsiveness.
Thank you again for the warm recommendation. We’d be happy to host you anytime you return to San Clemente.
Opinión verificada
10/10 Excelente
Keanna A.
12 sep. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Perfect location!
Perfect location, fabulous communication, very clean! We had a great time!
Se hospedó 2 noches en septiembre de 2022
Respuesta de VrboOwner, el 20 ene. 2025
We are incredibly thankful for your 5-star review! Your feedback is truly appreciated and we are delighted to hear that you had a fantastic experience during your stay. Thank you for choosing to stay with us and we hope to see you again soon. Cathy
Opinión verificada
10/10 Excelente
karen D.
18 jul. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Excellent accommodations
We loved staying here! It was super clean, just the right amount of space for the 8 of us, and had everything you could need!
The jacuzzi, the pink pong, the fire pit .. made staying here perfect. And, the short walk to beach, shops or restaurants made for a perfect location.
Se hospedó 3 noches en julio de 2022
Respuesta de VrboOwner, el 20 ene. 2025
We are incredibly thankful for your 5-star review! Your feedback is truly appreciated and we are delighted to hear that you had a fantastic experience during your stay. Thank you for choosing to stay with us and we hope to see you again soon. Cathy
Opinión verificada
10/10 Excelente
John G.
15 feb. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
San Clemente get away weekend
Excellent location and the communication was spot on
Se hospedó 3 noches en febrero de 2024
Respuesta de VrboOwner, el 17 feb. 2024
Hi John, Thank you so much for your 5-star review and for being such a great guest! We look forward to hosting you again soon :) Pete
Opinión verificada
10/10 Excelente
Lori F.
31 dic. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
San Clemente Getaway
Fantastic location. So many amenities! Truly a beautiful place
Se hospedó 2 noches en diciembre de 2023
Respuesta de VrboOwner, el 23 feb. 2024
Lori, Thank you so much for the glowing 5-star review! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure hosting you and we hope to welcome you back again in the future. Cathy
Opinión verificada
10/10 Excelente
Ryan O.
4 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Very clean cute home close to the beach and shops.
Great location. Very clean Beautiful home with lots of extra amenities. Will stay here again. Owners were great to communicate with.
Se hospedó 2 noches en julio de 2024
Respuesta de VrboOwner, el 13 jul. 2024
Hey Ryan, Cathy here. Thank you for leaving us such a stellar 5-star review! We totally enjoyed hosting you and look forward to seeing you guys again the next time you are spending time in San Clemente.
Opinión verificada
10/10 Excelente
John C.
21 ago. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful place. Definitely a Keeper!
Great amenities and excellent location. Restaurants, beach and free trolley near by. Plenty of high quality beach gear and very clean, comfortable quarters. Loved it.
Se hospedó 3 noches en agosto de 2024
Respuesta de VrboOwner, el 23 ago. 2024
Hello John and Donna. We are so happy that you guys had a great time and got to beat the heat from Arizona and relax with us for a bit. It was great meeting you guys and we loved hosting you. Come back anytime you need a break from home-we are happy to host you. Thank you so much for the kind 5-star review. Be well and Happy. Cathy
Opinión verificada
10/10 Excelente
Brittany M.
21 oct. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great stay!
This was by far our most favorite stay in California! The house is beautiful, clean and the owners are wonderful to work with. We walked down to the beach everyday and the sand and waves were perfect! San Clemente is so nice and had perfect restaurant and stores in walking distance. We will definitely stay again!!
Se hospedó 4 noches en octubre de 2021
Respuesta de VrboOwner, el 26 may. 2022
Thanks so much for your five-star review. We hope you'll come back and stay with us again soon. Pete
Opinión verificada
10/10 Excelente
Brandon A.
31 ago. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
GOOD STAY
Good experience
Se hospedó 3 noches en agosto de 2024
Respuesta de VrboOwner, el 17 sep. 2024
Hello Brandon. We are so happy to hear that you had such a good stay! Thank you so much for leaving us such a nice 5-star review! We had a great time hosting you; come back anytime. Cathy
Opinión verificada
10/10 Excelente
Jon H.
27 nov. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful
Great location and felt like home after just a couple days. Owners were super nice and very helpful. We hope to come back soon.
Se hospedó 2 noches en noviembre de 2021
Respuesta de VrboOwner, el 25 may. 2022
Thanks so much for your five-star review. We hope you'll come back and stay with us again soon. Pete
Opinión verificada
10/10 Excelente
Rick S.
4 sep. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location and amazing amenities!
Centrally located to the beach, town, restaurants and stores. Impressive amenities including the hot tub, pong table, bikes, beach chairs, fire pit, bbq, mini fridge all within a spacious clean home. Highly recommend!
Se hospedó 2 noches en septiembre de 2022
Respuesta de VrboOwner, el 20 ene. 2025
We are incredibly thankful for your 5-star review! Your feedback is truly appreciated and we are delighted to hear that you had a fantastic experience during your stay. Thank you for choosing to stay with us and we hope to see you again soon. Cathy
Opinión verificada
10/10 Excelente
Lisa W.
19 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Family Freindly
The property was wonderful. Lot's of space and special things to do. Loved being within walking distance to the pier and downtown.
Se hospedó 6 noches en abril de 2023
Respuesta de VrboOwner, el 29 jun. 2023
Lisa, thanks for the 5 star review and for being such great guests. It was great hosting you and we love knowing that you had a great time and enjoyed being able to walk around and see the town. Come back anytime and stay-you are always welcome. Cathy
Opinión verificada
10/10 Excelente
Tricia R.
23 oct. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wedding and Family
Excellent home to stay at. It was a perfect place to get ready for my daughter's wedding. I would love to stay again and being able to enjoy all the extras included in the home.
Se hospedó 3 noches en octubre de 2024
Respuesta de VrboOwner, el 8 nov. 2024
Thank you for your review Tricia. We are so happy that we could provide a great experience for such an important time in your life. We would love for you to come back.
Acerca del anfitrión
Anfitrión: Pete & Cathy
My co-host Cathy and I love San Clemente and take pride in making our guests feel genuinely welcome and well cared for. We’ve designed each property with the same functionality, comforts, and thoughtful amenities we would offer to close friends staying with us—everything you need to enjoy quality time with loved ones and fully experience the best of San Clemente. Hosting families and helping them create great memories here is something we truly enjoy.
Por qué eligió esta propiedad
Why This Property
Casa Del Mar C is perfect for families, couples, surf trips, remote workers, and small groups seeking: • A private outdoor entertainment space with hot tub, TV, ping-pong, fire pit • A true home-like environment with premium amenities • Walkability to everything—dining, village, pier, beach • A clean, quiet interior with soundproofed ceilings • A well-equipped kitchen + beach gear included • 3 bedrooms & 2 bathrooms for comfortable stays • Pet-friendly accommodations • Consistent, friendly, reliable hosts
This is one of the best short-term rentals in San Clemente
Qué distingue a esta propiedad
Unique Benefits
• Private hot tub + outdoor TV (rare for the area) • Fully private yard with fire pit, ping pong & lounge seating • Free bikes, surfboard, boogie boards, beach chairs & gear • Luxury bedding, softened spa-like water, filtered drinking water • Wireless printer + workspace for remote work • Fast redundant WiFi • In-unit washer/dryer • Indoor fireplace + music speakers • Pet-friendly yard • Thoughtful hosting: every detail prepared as if for close friends • Six-star hospitality with quick, caring communication
Idiomas:
inglés
Anfitrión Premium
Se distingue por ofrecer una buena experiencia a sus huéspedes